Wildix Collaboration Mobile vs NinjaOne Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Wildix Collaboration Mobile
This unified communications app connects your mobile device to your enterprise PBX for calls, real-time chat, and presence information. It offers secure communication with exceptional voice quality and push notifications for calls and messages while in the background.
- VoIP and mobility calls
- Real-time chat
- Presence status
- Video and audio calls
- Push notifications
- Call history
- Multiple call support
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**To use this application, you must be a user of a Wildix system and have fast internet connection that doesn’t block VoIP traffic** **For push notifications: a direct, unproxied connection to Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443; PBX must be connected to the internet and be able to communicate with push.wildix.com server** Wildix Collaboration Mobile is the Unified Communication system for your iPhone, iPad and iPod Touch. Wildix Collaboration Mobile application brings UC services to your iPhone, iPad and iPod Touch allowing you to make and receive calls via your enterprise Wildix PBX, to chat in real time with all the users of the system and to know when your colleagues are available. Highlights * Highly secure application with exceptional voice quality * Video and audio calls, Presence, Messaging * Push notifications of incoming calls and chat while in background Telephony features * Calls via VoIP or mobility to all contacts in the phonebook * Video calls to users of the system * Call history of received, missed and dialed calls * Multiple call support - hold, swap between two active calls, transfer calls (attended & blind) * Voicemail access via feature code * Automatic codec selection to ensure optimal call quality Messaging and Presence * Chat with all the users of the system * Send reminder/memo messages to all the users of the system * Chat history * Presence status and location of colleagues * Personal Presence status and location * Push notifications of chat messages Requirements - WMS version 6.01 or higher - iOS version 12.0 or higher - minimum supported device - iPhone 5S (6,6S,6S Plus,5S)
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
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NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
Screenshots
Verdict
The clearest difference is review sentiment: Wildix Collaboration Mobile at 87% against NinjaOne Mobile's 22%. Wildix Collaboration Mobile also leads on rating (4.8 vs 2.6) and ratings volume (465 vs 73). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Wildix Collaboration Mobile holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: Wildix Collaboration Mobile has 465 ratings behind it against 73, so its average is the more settled of the two. Written reviews point the same way: 87% of Wildix Collaboration Mobile's written reviews are positive against 22% of NinjaOne Mobile's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 24, 2026 and September 18, 2026 respectively.
| Parameter | Wildix Collaboration Mobile | NinjaOne Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (465 ratings) — better | 2.6 (73 ratings) |
| Positive reviews | 87.1% of reviews — better | 21.9% of reviews |
| Number of ratings | 465 — better | 73 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 80 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Wildix s.r.l. | NinjaRMM LLC |
Customer experience
Wildix Collaboration Mobile
NinjaOne Mobile
User reviews
Wildix Collaboration Mobile
From 465 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Works well on both phone and laptop
- 💡 Provides flexibility for remote work
- 🚀 Good call quality
- 👍 Consistent and reliable
Room to improve
- 🐛 Keyboard typos and issues
- 🔋 High battery consumption
- 🐛 Dropped/missed calls
- 🐛 Unreliable connectivity
- 🐛 Notification issues
NinjaOne Mobile
From 73 App Store ratingsWhat we love
- 👍 Great core product (RMM)
- 👍 Handy for on-the-go monitoring
- 👍 Basic functionality works (reboot, remote into device)
- 👍 Integrations work (Splashtop, Cloud RDP)
- 👍 Quick and responsive (for some users)
Room to improve
- 🐛 Login issues (frequent, broken SSO, MFA problems)
- 🐛 App is unusable for many users
- 🐛 Lack of features compared to web version
- 🐛 Notifications never work (for some)
- 🐛 UI is abysmal (for some)
Bugs and requests
Wildix Collaboration Mobile
Reported bugs
4 issues- Keyboard issues causing typing errors
- Calls dropping or being missed
- Notification problems, including calls ringing when logged out
- Connectivity issues, especially on mobile data
Requested features
3 requests- Volume control for the app
- Ability to mute calls when not using the app
- Improved history and call log features
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
In-app purchases
Wildix Collaboration Mobile
No in-app purchases
NinjaOne Mobile
No in-app purchases
Questions
Is Wildix Collaboration Mobile free?
Is NinjaOne Mobile free?
Which has better reviews, Wildix Collaboration Mobile or NinjaOne Mobile?
Do Wildix Collaboration Mobile or NinjaOne Mobile have ads?
Which is updated more often, Wildix Collaboration Mobile or NinjaOne Mobile?
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