Comparison

Wildix Collaboration Mobile vs NinjaOne Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Wildix Collaboration Mobile

This unified communications app connects your mobile device to your enterprise PBX for calls, real-time chat, and presence information. It offers secure communication with exceptional voice quality and push notifications for calls and messages while in the background.

Highlights
  • VoIP and mobility calls
  • Real-time chat
  • Presence status
  • Video and audio calls
  • Push notifications
  • Call history
  • Multiple call support
Features
Read full description

**To use this application, you must be a user of a Wildix system and have fast internet connection that doesn’t block VoIP traffic** **For push notifications: a direct, unproxied connection to Apple Push Notification servers from smartphone is necessary on ports TCP 5223; TCP 2195; TCP 2196; TCP 443; PBX must be connected to the internet and be able to communicate with push.wildix.com server** Wildix Collaboration Mobile is the Unified Communication system for your iPhone, iPad and iPod Touch. Wildix Collaboration Mobile application brings UC services to your iPhone, iPad and iPod Touch allowing you to make and receive calls via your enterprise Wildix PBX, to chat in real time with all the users of the system and to know when your colleagues are available. Highlights * Highly secure application with exceptional voice quality * Video and audio calls, Presence, Messaging * Push notifications of incoming calls and chat while in background Telephony features * Calls via VoIP or mobility to all contacts in the phonebook * Video calls to users of the system * Call history of received, missed and dialed calls * Multiple call support - hold, swap between two active calls, transfer calls (attended & blind) * Voicemail access via feature code * Automatic codec selection to ensure optimal call quality Messaging and Presence * Chat with all the users of the system * Send reminder/memo messages to all the users of the system * Chat history * Presence status and location of colleagues * Personal Presence status and location * Push notifications of chat messages Requirements - WMS version 6.01 or higher - iOS version 12.0 or higher - minimum supported device - iPhone 5S (6,6S,6S Plus,5S)

About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

Screenshots

Wildix Collaboration Mobile4 screens
NinjaOne Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Wildix Collaboration Mobile at 87% against NinjaOne Mobile's 22%. Wildix Collaboration Mobile also leads on rating (4.8 vs 2.6) and ratings volume (465 vs 73). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Wildix Collaboration Mobile holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: Wildix Collaboration Mobile has 465 ratings behind it against 73, so its average is the more settled of the two. Written reviews point the same way: 87% of Wildix Collaboration Mobile's written reviews are positive against 22% of NinjaOne Mobile's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 24, 2026 and September 18, 2026 respectively.

Scorecard5 real differences · 5 level
Wildix Collaboration Mobile versus NinjaOne Mobile: the parameters behind the verdict, then further details
ParameterWildix Collaboration MobileNinjaOne Mobile
PriceFreeFree
Rating4.8 (465 ratings) — better2.6 (73 ratings)
Positive reviews87.1% of reviews — better21.9% of reviews
Number of ratings465 — better73
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS12.0 — better16.0
Further details — not scored
Size80 MB38 MB
Age rating4+4+
DeveloperWildix s.r.l.NinjaRMM LLC

Customer experience

Wildix Collaboration Mobile

All ratings465 ratings
Positive95.3%
Neutral2.2%
Negative2.6%
Written reviews140 reviews
Positive87.1%
Neutral2.9%
Negative10.0%

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

User reviews

Wildix Collaboration Mobile

From 465 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Works well on both phone and laptop
  • 💡 Provides flexibility for remote work
  • 🚀 Good call quality
  • 👍 Consistent and reliable

Room to improve

  • 🐛 Keyboard typos and issues
  • 🔋 High battery consumption
  • 🐛 Dropped/missed calls
  • 🐛 Unreliable connectivity
  • 🐛 Notification issues

NinjaOne Mobile

From 73 App Store ratings

What we love

  • 👍 Great core product (RMM)
  • 👍 Handy for on-the-go monitoring
  • 👍 Basic functionality works (reboot, remote into device)
  • 👍 Integrations work (Splashtop, Cloud RDP)
  • 👍 Quick and responsive (for some users)

Room to improve

  • 🐛 Login issues (frequent, broken SSO, MFA problems)
  • 🐛 App is unusable for many users
  • 🐛 Lack of features compared to web version
  • 🐛 Notifications never work (for some)
  • 🐛 UI is abysmal (for some)

Bugs and requests

Wildix Collaboration Mobile

Reported bugs

4 issues
  • Keyboard issues causing typing errors
  • Calls dropping or being missed
  • Notification problems, including calls ringing when logged out
  • Connectivity issues, especially on mobile data

Requested features

3 requests
  • Volume control for the app
  • Ability to mute calls when not using the app
  • Improved history and call log features

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

In-app purchases

None

Wildix Collaboration Mobile

No in-app purchases

None

NinjaOne Mobile

No in-app purchases

Questions

Is Wildix Collaboration Mobile free?
Wildix Collaboration Mobile is free to download, with no in-app purchases.
Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Which has better reviews, Wildix Collaboration Mobile or NinjaOne Mobile?
Wildix Collaboration Mobile is rated higher. Wildix Collaboration Mobile averages 4.8 out of 5 from 465 ratings, while NinjaOne Mobile averages 2.6 from 73 ratings.
Do Wildix Collaboration Mobile or NinjaOne Mobile have ads?
Neither Wildix Collaboration Mobile nor NinjaOne Mobile shows ads.
Which is updated more often, Wildix Collaboration Mobile or NinjaOne Mobile?
Wildix Collaboration Mobile ships an update every 2 months, and NinjaOne Mobile every 2 months. Most recently, Wildix Collaboration Mobile was updated on August 24, 2026 and NinjaOne Mobile on September 18, 2026.

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