ADPRO iTrace vs Connect Associate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ADPRO iTrace
This application enables remote monitoring of live camera feeds from multiple locations. It supports H.264 compression for efficient bandwidth usage and offers features like PTZ control and image quality adjustments.
- Live camera views
- H.264 video compression
- PTZ control
- Preset selection
- Image quality control
- Video snapshot
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The ADPRO by Xtralis iTrace is a Mobile Remote Monitoring Video Verification application which allows users to connect to single or multiple sites and display live camera views via ADPRO FastTrace 2 video transmitter/recorder(s). H.264 video compression is supported to minimize the bandwidth usage and to provide high quality images. In screen PTZ control, preset selection and picture quality control are, among others, supported attractive functions within ADPRO iTrace. * Live view of camera(s) up to 25/30 fps. * Easy and intuitive setup of sites and connections. * Analogue and IP camera support. * In screen PTZ control. * Preset selection (up to 4 presets and home position). * Image quality selection (3 quality levels). * Video snapshot function. * Portrait and landscape mode supported. * Information markers for PTZ position, fps, bandwidth usage, video quality.
Connect Associate
This mobile application allows employees to manage common job functions remotely. It provides access to modules like calendars, work orders, and communication tools, keeping associates connected to their community and residents.
- Remote job function management
- Calendar access
- Work order tracking
- Property notes
- Communication tools
- Document access
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**The FirstService Residential Connect Mobile application is for use by employees only.** FirstService Residential Connect Mobile makes it easy for associates to perform common job functions while being away from their computer using an interface that is both elegant and practical. FirstService Residential Connect Mobile users can work with the following modules: calendars, violations, work orders, arch mods, tasks, property notes, units, maps, call logs, documents, communication tools, and quick links. FirstService Residential Connect Mobile allows associates to stay connected with their community and their residents at all times. Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: Connect Associate at 3.1 against ADPRO iTrace's 1.6. Connect Associate also leads on review sentiment (50% vs 20%). ADPRO iTrace's advantage is iOS requirement (8.0 vs 13.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Connect Associate holds the better App Store score, 3.1 against 1.6. Both are backed by a comparable volume of ratings — 9 and 22 respectively. Written reviews point the same way: 20% of ADPRO iTrace's written reviews are positive against 50% of Connect Associate's.
ADPRO iTrace ships an update every 3 months, Connect Associate every 4 months. The most recent releases landed on September 28, 2026 and September 17, 2026 respectively.
| Parameter | ADPRO iTrace | Connect Associate |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (9 ratings) | 3.1 (22 ratings) — better |
| Positive reviews | 20.0% of reviews | 50.0% of reviews — better |
| Number of ratings | 9 | 22 — better |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 8.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 32 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | Honeywell International, Inc. | FirstService Residential |
Customer experience
ADPRO iTrace
Connect Associate
In-app purchases
ADPRO iTrace
No in-app purchases
Connect Associate
No in-app purchases
Questions
Is ADPRO iTrace free?
Is Connect Associate free?
Which has better reviews, ADPRO iTrace or Connect Associate?
Do ADPRO iTrace or Connect Associate have ads?
Which is updated more often, ADPRO iTrace or Connect Associate?
Other comparisons
