Comparison

International SOS Assistance vs GREF User

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

International SOS Assistance

This app provides personalized travel planning, 24/7 expert support, and emergency guidance for international travelers. Access medical and security advice, find doctors, and receive location-based alerts to ensure safety and preparedness abroad.

Highlights
  • Personalized pre-trip checklists
  • 24/7 expert health and security support
  • Find a doctor globally
  • Crisis guidance and emergency alerts
  • Trip management and itinerary organization
  • Multilingual support
Features
Read full description

Stay Safe, Informed and Prepared—Wherever You Travel Make the most of your International SOS subscription with the enhanced Assistance App. Whether you're planning a trip or navigating an emergency abroad, the app provides everything you need to travel confidently and stay protected. Before You Go Personalized Pre-Trip Checklists: Tailored to your destination and travel profile. Trusted Medical & Security Advice: From our global network of experts. Vaccination & Health Info: Understand what’s required before departure and what to expect on arrival. Visa & Travel Requirements: Find entry rules, visa needs, and travel documentation based on your passport and trip details. While You Travel 24/7 Expert Support: Instantly connect with our team of 12,000 health, security, and logistics professionals—anytime, anywhere. Crisis Guidance: Know what to do in emergencies, from natural disasters to political unrest. Find a Doctor: Locate trusted medical professionals near you, wherever you are in the world. Mental Health Support: Access confidential mental health resources and speak with trained professionals to support your wellbeing while traveling. Even When You're Not Traveling Destination Research: Explore travel conditions and insights for future trips. Local Alerts: Stay informed about developing situations in your home location. New & Improved Features New map view: easily search for a country, city or destination guide. One click: to check in, add a trip or call for assistance. Trip Management: Organize your itineraries and reservations in one place. Push Notifications: Receive location-based alerts during emergencies. Multilingual Support: Available in English, French, German, Chinese, Japanese, Korean, Italian, and Spanish.

About

GREF User

Manage your transportation reservations with this official app. Receive reminders for upcoming bookings and easily connect with the support team for assistance.

Highlights
  • Make transportation reservations
  • Manage existing bookings
  • Receive booking reminders
  • Interact with support team
Features
Read full description

GREF Transportation is the official app of SJO users will be able to make and manage transportation reservations. Get reminders of upcoming bookings and interact with the support team

Screenshots

International SOS Assistance4 screens
GREF User4 screens

Verdict

The call

The clearest difference is rating: International SOS Assistance at 4.6 against GREF User's 1.0. International SOS Assistance also leads on ratings volume (7K vs 2) and update cadence (every 3 weeks vs every 3 months). GREF User's advantage is iOS requirement (10.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

International SOS Assistance holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: International SOS Assistance has 7K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

International SOS Assistance ships an update every 3 weeks, GREF User every 3 months. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
International SOS Assistance versus GREF User: the parameters behind the verdict, then further details
ParameterInternational SOS AssistanceGREF User
PriceFreeFree
Rating4.6 (7K ratings) — better1.0 (2 ratings)
Positive reviews16.7% of reviews—
Number of ratings7K — better2
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.010.0 — better
Further details — not scored
Size115 MB31 MB
Age rating12+4+
DeveloperInternational SOS Assistance, Inc.Fabricio Martinez Peralta

Customer experience

International SOS Assistance

All ratings7,030 ratings
Positive89.9%
Neutral2.9%
Negative7.2%
Written reviews234 reviews
Positive16.7%
Neutral7.3%
Negative76.1%

GREF User

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

International SOS Assistance

Reported bugs

4 issues
  • Crashes on launch or during use
  • Login failures and password reset issues
  • Syncing problems with travel itinerary
  • Incorrect or outdated location data

Requested features

4 requests
  • Biometric login options
  • Ability to customize and manage travel itinerary
  • Improved location-based alerts and notifications
  • Offline functionality for remote areas

GREF User

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

International SOS Assistance

No in-app purchases

None

GREF User

No in-app purchases

Questions

Is International SOS Assistance free?
International SOS Assistance is free to download, with no in-app purchases.
Is GREF User free?
GREF User is free to download, with no in-app purchases.
Which has better reviews, International SOS Assistance or GREF User?
International SOS Assistance is rated higher. International SOS Assistance averages 4.6 out of 5 from 7K ratings, while GREF User averages 1.0 from 2 ratings.
Do International SOS Assistance or GREF User have ads?
Neither International SOS Assistance nor GREF User shows ads.
Which is updated more often, International SOS Assistance or GREF User?
International SOS Assistance ships an update every 3 weeks, and GREF User every 3 months. Most recently, International SOS Assistance was updated on November 10, 2026 and GREF User on November 3, 2026.

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