Mobile Reach vs Cloud9 by Symphony

Mobile Reach empowers field service and IT teams with a comprehensive mobile platform for managing work orders, assets, inspections, and service delivery in the field. CORE CAPABILITIES The Mobile Reach app provides field technicians with instant access to critical service management capabilities on their iPhone, iPad, or iPod Touch: • Manage and update work orders in real-time • Perform inspections and preventive maintenance • Access enterprise asset and equipment information • View secure knowledge bases and technical documentation • Connect directly to your existing enterprise systems ENTERPRISE PLATFORM Mobile Reach is a scalable mobile application platform designed for enterprise field service and IT organizations. The platform enables companies to build, configure, deploy, and maintain custom mobile field service applications tailored to their specific operational needs. Mobile Reach apps connect securely to back-end enterprise systems including CRMs, ERPs, and service management platforms like BMC Helix, ensuring seamless data flow between field operations and central systems. GETTING STARTED After downloading the Mobile Reach app, connect to the Mobile Reach cloud gateway to access and test field service mobile applications on your iOS devices. For detailed setup instructions, visit http://mobilereach.com/client-tutorial or email sales@mobilereach.com for enterprise inquiries. WHO MOBILE REACH SERVES • Field service technicians managing maintenance and repair operations • IT service teams handling asset and service management • Enterprise organizations requiring mobile field service solutions • Companies using service management platforms seeking mobile capabilities Learn more at www.mobilereach.com

Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals. Cloud9, Symphony’s trader voice product, brings the power of a cloud-native SaaS engine, unifying calling, recording and secure data retention in one place. By managing the entire workflow in a single environment, Cloud9 helps eliminate data gaps to give compliance and trading teams assurance that every regulated conversation is captured and retained securely. Cloud9 Mobile enhances the Cloud9 desktop experience by bringing its full capabilities, security, and compliance to a mobile device. Traders can visualize and prioritize incoming call activity from customers or counterparties, make calls instantaneously and keep priority contacts accessible with the click of a button. Compliance Mobility shouldn’t create compliance blind spots. Cloud9 Mobile ensures enterprise standards are met, regardless of where traders are located. Security Configure and secure mobile users via the same Cloud9 Admin Portal used for desktop management and compliance oversight. Eliminate the need for additional VPNs or dedicated hardware. Cloud9 Mobile works with existing security and MDM policies. Full company ISO27001 standard & SOC 2 Type 2 accreditation Call Recording Whether at the desk or on the go, calls are recorded to the same compliance infrastructure - no gaps, no exceptions and one single audit trail. App Privacy The developer, Symphony Communication Services LLC, indicated that the app’s privacy practices may include handling of data. For more information, see Symphony's privacy policy.