Cisco Jabber vs SAP Agentry Client
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cisco Jabber
This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.
- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility
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Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber
SAP Agentry Client
This app extends enterprise systems to mobile devices, simplifying field service, sales, and inventory management. It enables real-time communication with your ERP and CRM systems via a secure connection to an Agentry server.
- Extends enterprise systems to mobile
- Simplifies field service and sales
- Real-time ERP/CRM communication
- Connects to Agentry server
- Supports inventory management
- Facilitates approvals and inspections
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The SAP Agentry Client V7 mobile app for iPhone and iPad is part of the Agentry framework of SAP Mobile Platform for extending enterprise systems from SAP, IBM, Oracle, Tririga, and others to mobile employees. The SAP Agentry Client mobile app simplifies field service, sales, approvals, inspections, inventory management, and other processes through real-time communication with your ERP and CRM systems. It connects your iPhone or iPad to your existing Agentry server so you can take advantage of your configured system connections, data, and workflows. Upon downloading the SAP Agentry Client V7 mobile app, you will be able to connect to an Agentry server on your network. A user name and password will be required. Please contact your system administrator for details.
Screenshots
Verdict
The clearest difference is rating: Cisco Jabber at 4.6 against SAP Agentry Client's 2.5. Cisco Jabber also leads on review sentiment (27% vs 0%) and ratings volume (17K vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cisco Jabber holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: Cisco Jabber has 17K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 27% of Cisco Jabber's written reviews are positive against 0% of SAP Agentry Client's.
Cisco Jabber ships an update every 2 months, SAP Agentry Client every 4 months. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.
| Parameter | Cisco Jabber | SAP Agentry Client |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (17K ratings) — better | 2.5 (4 ratings) |
| Positive reviews | 27.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 17K — better | 4 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 170 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | Cisco | SAP SE |
Customer experience
Cisco Jabber
SAP Agentry Client
Bugs and requests
Cisco Jabber
Reported bugs
3 issues- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect
Requested features
3 requests- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking
SAP Agentry Client
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cisco Jabber
No in-app purchases
SAP Agentry Client
No in-app purchases
Questions
Is Cisco Jabber free?
Is SAP Agentry Client free?
Which has better reviews, Cisco Jabber or SAP Agentry Client?
Do Cisco Jabber or SAP Agentry Client have ads?
Which is updated more often, Cisco Jabber or SAP Agentry Client?
Other comparisons
