Comparison

HP vs DYMO® LetraTag® Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HP

Manage your HP devices, from setup to printing and scanning. Personalize your experience, access creative printables, and get instant support. Keep your HP technology running smoothly with this all-in-one solution.

Highlights
  • Guided device setup
  • Printer and computer management
  • Print and scan documents
  • Access to HP Printables
  • Customizable print shortcuts
  • Instant customer support
Features
Currently charting
Read full description

The go-to app for your HP devices. Set up your new printer, personalize your experience, print, scan, and contact support—all in one place. Formerly HP Smart, the new HP app[1] offers you more ways to get more from your HP devices. Easy Setup, Wherever You Are New device? No problem. Get up and running fast with a guided setup that does the heavy lifting for you. Once you are ready to go, you can manage your HP printer and computer and stay on top of the essentials, like checking your ink levels. Make the Most of Your Device Stay informed with top recommendations. Plus, you can adjust your device settings and discover HP products that match your needs—it is all about making your tech work just the way you like it. Print and Scan, On Your Time Print a school form from the kitchen or a last-minute birthday card. Even, scan receipts in seconds and send it straight to your email. Whether you are at home or at the office, completing your print tasks is a click away. Instant Help Whenever You Need It When something goes wrong, help is right there—make a quick call, message live chat or find answers in the app[1]. You’ll be back to what matters before you know it. But wait, your experience just gets better and better! • Unlock a world of creativity with HP Printables[2]. Explore tons of cards, coloring pages, educational worksheets, and fun crafts projects. • Adjust and edit your documents before you hit print. • Set up custom shortcuts for print tasks you use often. • Automatically correct images, name files, flatten pages, extract text, and scan multiple pages at the same time with the HP app.[3] • Get a notification when your printer is low on ink or paper and easily order more to keep printing uninterrupted. We're always adding cool new features to the app. Make sure you turn on auto-updates, so you don't miss all the latest improvements! Disclaimers 1. HP Smart and myHP are now the HP app, available for download on macOS devices; and for iOS mobile phones and iPads. The HP app requires download available at www.hp.com/hp-app. Not all HP devices, services, apps are available in the HP app. Certain features are available in English language only, and may vary by printer and PC model/country, and between desktop/mobile applications. HP reserves the right to introduce charges for use of select HP app functionality. Internet access required. HP account required for full functionality. Fax sending capability only. Live chat and phone support are available during business hours and varies by country. Chat service is localized in supported regions, and where not supported, will default to English. Supported conferencing features vary by device and device configuration. For complete Terms of Service see: www.hp.com/hp-app-terms-of-use. 2. Printables are for personal use only and may not be distributed for any commercial purpose. 3. Choose HP+ at setup to activate benefits. HP+ requires an HP account, ongoing connection to the internet, and the use of only Original HP ink for the life of the printer. More at hp.com/plus

About

DYMO® LetraTag® Connect

Design and print custom labels with a wide range of customization options. Connect wirelessly to a compatible label maker to print your creations quickly. Save personalized designs and utilize pre-saved templates for various labeling needs.

Highlights
  • Customizable text with 5 font sizes
  • 15 box styles and 100+ icons
  • Underlining and multi-line text options
  • Date insertion in 10 formats
  • Bluetooth connectivity to LetraTag 200B
  • Save personalized labels
  • Pre-saved templates
Read full description

Customize labels with options including 5 font sizes, 15 box styles, 100+ icons, and the ability to underline, create multiple lines of text, or insert a date. Home screen includes 8 pre-saved templates, helpful tips and tricks and the option to create and save personalized labels. Automatic Bluetooth (v4.12 or higher) connection between LetraTag® Connect app and LetraTag 200B means labels are printed in seconds. Compatible with iPhone (13 or later) operating systems. DYMO® LetraTag® Connect will only pair with the LetraTag® 200B in range - no confusion with other Bluetooth devices nearby Connect from up to 10 meters/33 feet Easily insert today's date in 10 different formats Print two stacked lines of text, ideal for gift labels and more DYMO® LetraTag® labels come in paper, plastic, metallic, and iron-on

Screenshots

HP4 screens
DYMO® LetraTag® Connect4 screens

Verdict

The call

The clearest difference is rating: HP at 4.7 against DYMO® LetraTag® Connect's 2.4. HP also leads on ratings volume (4.2M vs 158) and review sentiment (36% vs 18%). DYMO® LetraTag® Connect's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (10.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HP holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: HP has 4.2M ratings behind it against 158, so its average is the more settled of the two. Written reviews point the same way: 36% of HP's written reviews are positive against 18% of DYMO® LetraTag® Connect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.

Scorecard6 real differences · 5 level
HP versus DYMO® LetraTag® Connect: the parameters behind the verdict, then further details
ParameterHPDYMO® LetraTag® Connect
PriceFreeFree
Rating4.7 (4.2M ratings) — better2.4 (158 ratings)
Positive reviews35.5% of reviews — better18.3% of reviews
Number of ratings4.2M — better158
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#22 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.010.0 — better
Further details — not scored
Size439 MB81 MB
Age rating4+4+
DeveloperHP Inc.DYMO

Customer experience

HP

All ratings4,181,699 ratings
Positive93.8%
Neutral1.9%
Negative4.3%
Written reviews6,532 reviews
Positive35.5%
Neutral5.1%
Negative59.4%

DYMO® LetraTag® Connect

All ratings158 ratings
Positive27.8%
Neutral10.1%
Negative62.0%
Written reviews164 reviews
Positive18.3%
Neutral11.6%
Negative70.1%

User reviews

HP

From 4.2M App Store ratings

What we love

  • 🚀 Easy setup
  • 🚀 Convenient mobile printing
  • 👍 Intuitive app
  • 👍 Helpful for home/office use
  • 👍 Reliable printer performance

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Printing problems
  • 🐛 Buggy app
  • 🐛 Unreliable scanning
  • 🔒 Privacy concerns

DYMO® LetraTag® Connect

From 158 App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient to use with phone
  • 👍 Decent print quality
  • 👍 Affordable

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Printing errors
  • 🔋 Battery issues
  • 👎 Limited font options
  • 👎 Poor layout/formatting options

Bugs and requests

HP

Reported bugs

4 issues
  • Printer not recognized by app
  • Printing stops midway through job
  • Scan function not working as expected
  • App freezes or crashes frequently

Requested features

5 requests
  • Add option to print multiple pages per sheet
  • Improve app responsiveness and stability
  • Provide more control over printer settings
  • Integrate ink subscription management within app
  • Enable direct printing from apps like Gmail

DYMO® LetraTag® Connect

Reported bugs

3 issues
  • Bluetooth connectivity issues
  • App crashes when trying to use certain features
  • Printing errors/failures

Requested features

6 requests
  • More font options
  • Ability to adjust spacing and kerning
  • Copy/paste functionality
  • Cloud sync for saved labels
  • Landscape mode support
Show 1 more
  • Barcode/QR code printing

In-app purchases

None

HP

No in-app purchases

None

DYMO® LetraTag® Connect

No in-app purchases

Questions

Is HP free?
HP is free to download, with no in-app purchases.
Is DYMO® LetraTag® Connect free?
DYMO® LetraTag® Connect is free to download, with no in-app purchases.
Which has better reviews, HP or DYMO® LetraTag® Connect?
HP is rated higher. HP averages 4.7 out of 5 from 4.2M ratings, while DYMO® LetraTag® Connect averages 2.4 from 158 ratings.
Do HP or DYMO® LetraTag® Connect have ads?
Neither HP nor DYMO® LetraTag® Connect shows ads.
Which is updated more often, HP or DYMO® LetraTag® Connect?
HP ships an update every 2 months, and DYMO® LetraTag® Connect every 2 months. Most recently, HP was updated on September 24, 2026 and DYMO® LetraTag® Connect on September 21, 2026.

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