Comparison

StarHub App vs SenseCrypt Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

StarHub App

Easily manage all your StarHub services, discover new deals, and shop for mobile, broadband, and entertainment plans. Pay bills, monitor data, and get support 24/7.

Highlights
  • Discover new deals
  • Manage mobile plans
  • Shop broadband and entertainment
  • View and pay bills
  • Subscribe to add-ons
  • 24/7 virtual assistant support
Read full description

The StarHub app is here to help you do more, effortlessly. Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app! • Shop our latest mobile, broadband and entertainment offerings, all within the app • Activate and manage your mobile plans, view your data allowance, add roaming packs and more • Change up your entertainment offerings with new TV+ passes and streaming add-ons • View and pay your bills, or top-up your StarHub wallet with ease • Get alerts on the latest deals or important updates related to your services • Subscribe to add-ons and services like our cyber security suite or worry-free device care • Have any questions? Get 24/7 support from our virtual assistant StarHub's achievements and assurances: • Sustainability Champion: Named World’s Most Sustainable Telco on 2025 Corporate Knights' Global 100 • Data safety certified: Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA) • Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

About

SenseCrypt Authenticator

Features
Read full description

Prove it's really you signing in — not just someone holding your phone. SenseCrypt is a passwordless face sign-in app for websites. Scan a QR code on the site, glance at your camera, and you're in. No passwords. No texted codes. No copying numbers between apps. No account to set up. WHY THIS IS DIFFERENT FROM YOUR PHONE'S FACE UNLOCK When a website signs you in using your phone's built-in face unlock, the site is really trusting your phone — not your face. Your phone might trust more than one face — many devices let you enroll alternates for partners, family, or different appearances. The websites you sign into don't know which face unlocked the phone. SenseCrypt does. That's why SenseCrypt is different. The website itself sets the face it expects to see. So when you sign in, the site isn't just trusting your device — it's confirming that you, the person who registered, are actually there. NO SENSECRYPT ACCOUNT NEEDED Most authenticator apps make you sign up first — create an account, fill in a form, set yet another password. SenseCrypt skips that. When you first connect a site to your phone, SenseCrypt sends a one-time PIN to the email address of your login. Enter the PIN in SenseCrypt once, and your device is bound to that your email. No signup form. No password to set or remember. Nothing to log into. After that, every sign-in to that site is just a glance. HOW IT WORKS 1. The website sends a face locked sign-in request to your phone as a QR code. 2. You glance at your camera. Your face unlocks the request, right on your device. 3. Your phone sends back a signed "yes." That's all the website sees. Your face never leaves your phone during sign-in and the sign in request contains no biometrics! YOUR PRIVACY When you register with a site, your reference photo is turned into a one-way mathematical face token. The system can use your face to unlock the face token, but the face token can't be reversed back into a face — it's not a photo, its not your biometric, and it can't be reused as a biometric anywhere else. Sign-ins themselves don't move any biometrics. Your phone unlocks the request with your face locally and sends back a signed yes. That's it. Sites that use SenseCrypt can run the whole system on their own servers if they prefer. WHO IT'S FOR • Anyone tired of passwords, password resets, and texted codes • People who don't want yet another account with yet another login • Sites that need to verify a real person — not just whoever's holding a phone • Higher-stakes accounts: banking, healthcare, work systems, admin tools WHAT SENSECRYPT IS NOT It's not a password manager. It's not a 2FA code generator. There's no SenseCrypt signup, no password to remember, nothing to log into. It's a face-based sign-in for websites that support SenseCrypt — open the app, point it at a SenseCrypt QR code, glance at the camera. That's the whole sign-in.

Screenshots

StarHub App4 screens
SenseCrypt Authenticator4 screens

Verdict

The call

The clearest difference is update cadence: SenseCrypt Authenticator at every 6 days against StarHub App's every 2 months. StarHub App's advantage is device support (3 vs 1) and iOS requirement (15.0 vs 18.0). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

StarHub App ships an update every 2 months, SenseCrypt Authenticator every 6 days. The most recent releases landed on October 8, 2026 and October 15, 2026 respectively.

Scorecard3 real differences · 7 level
StarHub App versus SenseCrypt Authenticator: the parameters behind the verdict, then further details
ParameterStarHub AppSenseCrypt Authenticator
PriceFreeFree
Rating3.1 (151 ratings) — better—
Positive reviews8.7% of reviews—
Number of ratings151 — better—
Update frequencyEvery 2 monthsEvery 6 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.0 — better18.0
Further details — not scored
Size243 MB221 MB
Age rating4+4+
DeveloperStarHub LtdSeventh Sense Artificial Intelligence Private Limited

Bugs and requests

StarHub App

Reported bugs

21 issues
  • App fails to launch - stuck on loading animation
  • OTP authentication repeatedly fails
  • Payment process resets when leaving app for authentication
  • Identity verification crashes during document upload
  • Navigation buttons unresponsive or non-functional
Show 16 more
  • App crashes when logged in
  • Links not working after app updates
  • Data usage display inaccurate or missing
  • Billing information not displaying
  • App becomes unstable after updates
  • Login takes excessive time (up to 1 minute)
  • eSIM email confirmation not received
  • Tourist eSIM verification links broken or require Singpass
  • App resets when switching between screens
  • Ad pop-ups prevent access to payment OTP
  • Black screen or unresponsive interface
  • Incompatibility with iPhone 6 Plus resolution
  • Address input validation errors
  • E-payment system loses page state
  • Redemption page slow to load
  • Backend maintenance during business hours

Requested features

12 requests
  • Apple Pay and modern payment method support
  • Dark mode option
  • iPad app version
  • Ability to remove saved credit cards
  • Data upsize usage tracking
Show 7 more
  • Call minutes monitoring
  • Better international roaming management
  • Improved overseas app performance
  • Alternative payment methods (7-Eleven, website)
  • Better account status visibility
  • Streamlined eSIM verification process for tourists
  • Native app design instead of web-based interfaces

SenseCrypt Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

StarHub App

No in-app purchases

None

SenseCrypt Authenticator

No in-app purchases

Questions

Is StarHub App free?
StarHub App is free to download, with no in-app purchases.
Is SenseCrypt Authenticator free?
SenseCrypt Authenticator is free to download, with no in-app purchases.
Do StarHub App or SenseCrypt Authenticator have ads?
Neither StarHub App nor SenseCrypt Authenticator shows ads.
Which is updated more often, StarHub App or SenseCrypt Authenticator?
StarHub App ships an update every 2 months, and SenseCrypt Authenticator every 6 days. Most recently, StarHub App was updated on October 8, 2026 and SenseCrypt Authenticator on October 15, 2026.

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