Comparison

SmartHub vs Jackson County IQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHub

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

Highlights
  • View and manage bills and payments
  • Monitor energy usage trends
  • Contact customer service easily
  • Receive service news and outage alerts
  • Report service interruptions
  • Manage WiFi network and devices
Currently charting
Read full description

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.

About

Jackson County IQ

Manage your smart home network with this app. It offers features like parental controls, guest network creation, usage monitoring, and security management.

Highlights
  • Parental controls
  • Guest network creation
  • Network usage monitoring
  • Network security management
  • Smart home experience control
Features
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Control your smart home experience with Jackson County IQ, by Jackson County REMC. Fully manage your network with parental controls, creating guest networks, monitoring network usage, and network security.

Screenshots

SmartHub4 screens
Jackson County IQ4 screens

Verdict

The call

The clearest difference is rating: Jackson County IQ at 4.6 against SmartHub's 2.7. SmartHub's advantage is ratings volume (2K vs 10) and review sentiment (17% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Jackson County IQ holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 17% of SmartHub's written reviews are positive against 0% of Jackson County IQ's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SmartHub ships an update every 2 months, Jackson County IQ every 3 months. The most recent releases landed on October 19, 2026 and October 14, 2026 respectively.

Scorecard4 real differences · 7 level
SmartHub versus Jackson County IQ: the parameters behind the verdict, then further details
ParameterSmartHubJackson County IQ
PriceFreeFree
Rating2.7 (2K ratings)4.6 (10 ratings) — better
Positive reviews16.5% of reviews — better0.0% of reviews
Number of ratings2K — better10
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#98 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size29 MB138 MB
Age rating17+4+
DeveloperNational Information Solutions CooperativeJackson County Rural Electric Membership Corporation

Customer experience

SmartHub

All ratings2,005 ratings
Positive37.2%
Neutral8.4%
Negative54.4%
Written reviews236 reviews
Positive16.5%
Neutral8.9%
Negative74.6%

Jackson County IQ

All ratings10 ratings
Positive90.0%
Neutral0.0%
Negative10.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

SmartHub

Reported bugs

4 issues
  • Login issues after recent update
  • Incorrect or missing usage data
  • Inability to disable auto-pay
  • Compatibility problems with newer OS versions

Requested features

4 requests
  • Add support for multiple utility accounts
  • Improve push notification system
  • Provide more detailed usage insights
  • Allow customizable alert thresholds

Jackson County IQ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SmartHub

No in-app purchases

None

Jackson County IQ

No in-app purchases

Questions

Is SmartHub free?
SmartHub is free to download, with no in-app purchases.
Is Jackson County IQ free?
Jackson County IQ is free to download, with no in-app purchases.
Which has better reviews, SmartHub or Jackson County IQ?
Jackson County IQ is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while Jackson County IQ averages 4.6 from 10 ratings.
Do SmartHub or Jackson County IQ have ads?
Neither SmartHub nor Jackson County IQ shows ads.
Which is updated more often, SmartHub or Jackson County IQ?
SmartHub ships an update every 2 months, and Jackson County IQ every 3 months. Most recently, SmartHub was updated on October 19, 2026 and Jackson County IQ on October 14, 2026.

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