Comparison

SmartHub vs FTC My Account

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHub

Manage your utility and telecommunications accounts with ease. View usage, billing, and payment history. Report service issues, receive important company news, and manage your WiFi network all from your mobile device.

Highlights
  • View and manage bills and payments
  • Monitor energy usage trends
  • Contact customer service easily
  • Receive service news and outage alerts
  • Report service interruptions
  • Manage WiFi network and devices
Currently charting
Read full description

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.

About

FTC My Account

Manage your utility account and services conveniently from your mobile device. View and pay bills, track payment history, and submit repair tickets with ease. Access account settings and support resources anytime, anywhere.

Highlights
  • View and pay bills
  • See payment history
  • Manage account settings
  • View services and upgrade eligibility
  • Check balances
  • Submit repair tickets
  • Find help and support
Features
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With the MyFTC app, customers can take more control of their FTC account and services — all from anywhere and at any time with just a few swipes and clicks. Some of the capabilities the app puts into the palm of users’ hands include: - View and pay bills - See payment history - Manage account settings - View services and upgrade eligibility - Check balances - Submit a repair ticket - Find help and support resources Download the MyFTC app today — and discover all the ways it can make managing your FTC account and services easier and more convenient.

Screenshots

SmartHub4 screens
FTC My Account4 screens

Verdict

The call

The clearest difference is rating: FTC My Account at 5.0 against SmartHub's 2.7. FTC My Account also leads on update cadence (monthly vs every 2 months) and iOS requirement (15.1 vs 17.0). SmartHub's advantage is ratings volume (2K vs 4) and chart position (#113 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FTC My Account holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: SmartHub has 2K ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

SmartHub ships an update every 2 months, FTC My Account monthly. The most recent releases landed on November 10, 2026 and November 4, 2026 respectively.

Scorecard5 real differences · 6 level
SmartHub versus FTC My Account: the parameters behind the verdict, then further details
ParameterSmartHubFTC My Account
PriceFreeFree
Rating2.7 (2K ratings)5.0 (4 ratings) — better
Positive reviews16.7% of reviews—
Number of ratings2K — better4
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#113 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size29 MB33 MB
Age rating17+4+
DeveloperNational Information Solutions CooperativeArtizen Studio

Customer experience

SmartHub

All ratings2,005 ratings
Positive37.2%
Neutral8.4%
Negative54.4%
Written reviews240 reviews
Positive16.7%
Neutral8.8%
Negative74.6%

FTC My Account

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

SmartHub

Reported bugs

4 issues
  • Login issues after recent update
  • Incorrect or missing usage data
  • Inability to disable auto-pay
  • Compatibility problems with newer OS versions

Requested features

4 requests
  • Add support for multiple utility accounts
  • Improve push notification system
  • Provide more detailed usage insights
  • Allow customizable alert thresholds

FTC My Account

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SmartHub

No in-app purchases

None

FTC My Account

No in-app purchases

Questions

Is SmartHub free?
SmartHub is free to download, with no in-app purchases.
Is FTC My Account free?
FTC My Account is free to download, with no in-app purchases.
Which has better reviews, SmartHub or FTC My Account?
FTC My Account is rated higher. SmartHub averages 2.7 out of 5 from 2K ratings, while FTC My Account averages 5.0 from 4 ratings.
Do SmartHub or FTC My Account have ads?
Neither SmartHub nor FTC My Account shows ads.
Which is updated more often, SmartHub or FTC My Account?
SmartHub ships an update every 2 months, and FTC My Account monthly. Most recently, SmartHub was updated on November 10, 2026 and FTC My Account on November 4, 2026.

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