Comparison

Cabify vs Purple Door

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cabify

This app provides on-demand transportation services, allowing users to book private car rides, taxis, or delivery services. It prioritizes safety with features like trip sharing and offers carbon-neutral options. Users can customize their ride experience and choose preferred payment methods.

Highlights
  • Book private car rides
  • Order taxi services
  • Send packages with delivery
  • Share trip details for safety
  • See estimated prices upfront
  • Carbon-neutral trip options
  • Accessible for users with disabilities
Features
Read full description

Whether you want to move around the city in a cab, order private car rides or send your things from one area of the city to the other, Cabify is your transportation and mobility app. And without giving up the most important thing: the safety and quality of your trips. Cabify, the safe transportation option for your trips. Reach your destination in a premium cab or private car. How does Cabify work? 1. Reserve or request your car or taxi ride. Indicate in the app where you are located. Select your destination, as well as the type of transportation you want to use: Cabify, cab or delivery. 2. Confirm your request to order a trip and that's it! We will provide you with the details of the car or taxi and the driver, either for a trip or for a delivery. 3. Always know the estimated price before traveling. We will tell you how much you will pay for your car or cab ride. In addition, you can select the payment method that best suits you: debit card, credit card or cash. 4. Share your journey. Send the details of your trip to family and friends so that they know where you are at all times and make you feel even safer. In addition, you will always move with maximum safety measures. What are the advantages of traveling with Cabify? - The safety of your trips is our priority. All trips are geolocated and can be shared immediately with any family member or friend. They will be able to see which taxi or car you are in, which driver you are with, and even where you are in your trip. - A very easy to use app. You will be faster than Usain Bolt ordering a cab ride or making a delivery. - Delivery. We don't just move you, we move your stuff too. Our drivers will take what you want from one place to another in their cars or motorcycles. It couldn't be easier! - More options for you. Because we know you don't always travel the same way, we have free cars and cabs for every occasion. Cabify for your day-to-day trips, Taxi to get there as soon as possible, or Delivery to receive what you want. - Carbon neutral trips. We offset all the CO2 emissions generated by your trips with Cabify. Choose a transportation option that thinks about the environment! - The best drivers. At Cabify we have the most selective criteria when it comes to accepting car or cab drivers. - No surprises. We show the price before you request a trip. This way you can travel with the peace of mind of knowing how much you are going to pay. - 100% customization. You decide how to move. Choose from the payment method that best suits you to what beat you want to play on your radio. - For everyone. Cabify's app is accessible for people with sight impairments, and we have accessibility settings for people with disabilities. Where is Cabify available? Cabify is now available in 7 countries so you can get around by car or cab. Order your taxi driver in cities like Bogota, Lima, Madrid or Buenos Aires and start enjoying more transportation options with the leading taxi app: car rides, motorcycle deliveries, airport cabs, and more. Get to know in detail all the services available in each city at cabify.com. Want to use Cabify for drivers and become a taxi driver? If you're passionate about helping others discover your city, find out more at cabify.com or download the Cabify Driver app. Looking for corporate transportation for your company? Offer the best transportation app to your employees. Open a corporate account to have a large fleet of cars and cabs available for your company's trips and deliveries. In addition, our management platform will allow you to have greater control of expenses. Download Cabify, your car or taxi transportation app and move or send whatever you want around your city.

About

Purple Door

This app helps passengers needing assistance at airports book tailored support, report their arrival, and track agents in real-time. It allows for feedback on the assistance experience.

Highlights
  • Tailored assistance bookings
  • Report arrival at airport
  • Track assistance agents on map
  • Provide feedback on experience
  • Real-time agent tracking
Features
Read full description

Purple Door is a companion app for passengers who require assistance at airports. First introduced at Santiago Airport in Chile, it enables passengers to make tailored assistance bookings, report their arrival, track assistance agents on a map, and provide feedback on their experience.

Screenshots

Cabify4 screens
Purple Door1 screens

Verdict

The call

The clearest difference is review sentiment: Purple Door at 50% against Cabify's 22%. Purple Door also leads on monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.8). Cabify's advantage is ratings volume (32K vs 1) and update cadence (weekly vs monthly). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Purple Door holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Cabify has 32K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 22% of Cabify's written reviews are positive against 50% of Purple Door's.

UpkeepUpdate frequency

Cabify ships an update weekly, Purple Door monthly. The most recent releases landed on September 25, 2026 and September 9, 2026 respectively.

Scorecard6 real differences · 4 level
Cabify versus Purple Door: the parameters behind the verdict, then further details
ParameterCabifyPurple Door
PriceFreeFree
Rating4.8 (32K ratings)5.0 (1 ratings) — better
Positive reviews21.9% of reviews50.0% of reviews — better
Number of ratings32K — better1
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.413 — better
Further details — not scored
Size232 MB60 MB
Age rating4+4+
DeveloperCabifyOstrum Tech Limited

Customer experience

Cabify

All ratings31,622 ratings
Positive94.8%
Neutral2.0%
Negative3.2%
Written reviews457 reviews
Positive21.9%
Neutral4.6%
Negative73.5%

Purple Door

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Cabify

Reported bugs

3 issues
  • App crashes and freezes
  • Issues with account verification and login
  • Unreliable booking and cancellation process

Requested features

3 requests
  • Option to add notes and instructions for drivers
  • Ability to modify destination during trip
  • Support for multiple payment methods including cash

Purple Door

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cabify

No in-app purchases

None

Purple Door

No in-app purchases

Questions

Is Cabify free?
Cabify is free to download, with no in-app purchases.
Is Purple Door free?
Purple Door is free to download, with no in-app purchases.
Which has better reviews, Cabify or Purple Door?
Purple Door is rated higher. Cabify averages 4.8 out of 5 from 32K ratings, while Purple Door averages 5.0 from 1 ratings.
Do Cabify or Purple Door have ads?
Neither Cabify nor Purple Door shows ads.
Which is updated more often, Cabify or Purple Door?
Cabify ships an update weekly, and Purple Door monthly. Most recently, Cabify was updated on September 25, 2026 and Purple Door on September 9, 2026.

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