Comparison

MyLink My Zone vs Sm@rtUrban

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyLink My Zone

This app provides a comprehensive suite of smart life services for Hong Kong residents, including communication management, lifestyle benefits, and interactive features. Users can manage their mobile services, access exclusive deals, and engage in gamified experiences to earn rewards.

Highlights
  • Communication service management
  • Pet interaction and rewards
  • AR notifications for SIM and billing
  • Cross-border transport and retail mall
  • Vouchers for local and mainland China
  • Gamified carbon reduction and plant growth
  • Step counting and reward points
Features
Read full description

MyLink My Zone MyLink is a one-stop and all-round smart life APP released by China Mobile Hong Kong, dedicated to providing intelligent and convenient life services for residents in Hong Kong. It enables CMHK customers to easily handle communication services anytime and anywhere, and provides a wealth of practical and useful life benefits and services for all MyLink users in Hong Kong and the mainland, striving to be the "intelligent life assistant" for Hong Kong residents. ● MyPet: Choose your own pet now and start the journey with it. Interact with your pet daily to level up and earn MyLink points! ● Ar Link Notification: You can not only visually view their prepaid SIM card and billing information, but also view mall orders, transportation orders, data usage and other communication notifications. ● Mall: Provide cross-border bus routes for the opening of the Shenzhen-Zhongshan Link. TurboJet Hong Kong-Macau Ticket Services Online. Endless Coupons and Discounts on Top Brands, Flash Deals at Rock-Bottom Prices, More Precise Product and Service Search, Plus Coupon Center and Uninterrupted Cross-Border Logistics Services. ● Vouchers market: You can order local rights and interests in Hong Kong, such as coffee coupons, Ocean Park discounts, etc., and can also easily order rich mainland rights and interests, such as tea, bus, massage, etc., to meet users' diverse needs for living in the two places. ● MyGarden’s colorful gameplay:Daily task can earn you carbon reduction exp to help your plants grow faster; Complete plant upgrades to earn MyLink points; The Carbon Reduction Mall offers prop packs for exchange, to decorate your very own garden. Whether it's carbon reduction tasks, or plant upgrades, MyGarden has prepared an array of exciting activities waiting for you to experience. ● WeWalk: Optimized the step counting authorization and binding process. Complete daily tasks to earn EXP, unlock growth Exp, and earn reward points. Subject to the relevant terms and conditions

About

Sm@rtUrban

Features
Read full description

Sm@rtUrban by Urban Group is a mobile App customized for the users of the managed properties under the Group. Equipped with innovative technology applications, this App provides real-time news of the properties and has installed with a smart visitor management system, introducing an enhanced customer experience on Smart Property Management! Sm@rtUrban’s key features* include: “Notice” Support with PUSH notification to grasp the real-time news of the properties “Visitor Pass” Visitors pre-registration to simplify the check-in security process “Property Information” Provide useful information of the property, scope of management services and guidelines “Newsletter” Easy and quick access to the latest information and upcoming activities of the properties “Inquiry” Instant response to the Property Management Office by sending images in text message and real-time checking the case status “e-Resident Card” Handy access to the property areas by using smartphone “Management Fee” Management fee online payment and can keep track of management fee account and past transaction record *Defaulted functions of this App will be varied from the conditions or natures of individual properties.

Screenshots

MyLink My Zone4 screens
Sm@rtUrban4 screens

Verdict

The call

The clearest difference is ads: Sm@rtUrban at none against MyLink My Zone's shown. MyLink My Zone's advantage is update cadence (every 3 weeks vs every 3 months) and iOS requirement (13.0 vs 15.1). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

MyLink My Zone ships an update every 3 weeks, Sm@rtUrban every 3 months. The most recent releases landed on November 10, 2026 and October 27, 2026 respectively.

Scorecard3 real differences · 7 level
MyLink My Zone versus Sm@rtUrban: the parameters behind the verdict, then further details
ParameterMyLink My ZoneSm@rtUrban
PriceFreeFree
Rating4.4 (343 ratings) — better—
Positive reviews26.2% of reviews—
Number of ratings343 — better—
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size316 MB62 MB
Age rating4+4+
DeveloperChina Mobile Hong Kong Company LimitedURBAN PROPERTY MANAGEMENT LIMITED

Bugs and requests

MyLink My Zone

Reported bugs

16 issues
  • App redirects to a white screen after clicking top-up
  • App crashes on load
  • App is very buggy lately
  • App cannot be opened, crashes with iOS 10
  • App does not work on iOS 9
Show 11 more
  • Verification emails have no content
  • Payment transactions keep being rejected
  • Mobile number is sometimes randomly rejected
  • Cannot sign up to MyLink
  • Cannot pay phone bill
  • Most functions are constantly under system maintenance
  • App crashes after splash screen with white screen
  • Asked to update to new version but none available
  • Login issues with old email method
  • Verification code not sent
  • Registration requires SMS, button not clickable

Requested features

14 requests
  • Simplify the app and remove useless features
  • Display 'talk time in minutes' for pay-as-you-go customers
  • Fix the app to include minutes for pay-as-you-go customers
  • Include official name 'China Mobile HK' in app name
  • Add roaming settings management
Show 9 more
  • Focus on account status and plan information
  • Allow login via email for old accounts
  • Improve SMS verification for registration
  • Allow recharge with any amount, not set amounts
  • Improve customer service response time
  • Make the app smaller, lighter, faster, and cleaner
  • Add dark mode
  • Improve payment system usability
  • Remove excessive one-time passwords and login alerts

Sm@rtUrban

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyLink My Zone

No in-app purchases

None

Sm@rtUrban

No in-app purchases

Questions

Is MyLink My Zone free?
MyLink My Zone is free to download, with no in-app purchases.
Is Sm@rtUrban free?
Sm@rtUrban is free to download, with no in-app purchases.
Do MyLink My Zone or Sm@rtUrban have ads?
MyLink My Zone shows ads; Sm@rtUrban does not.
Which is updated more often, MyLink My Zone or Sm@rtUrban?
MyLink My Zone ships an update every 3 weeks, and Sm@rtUrban every 3 months. Most recently, MyLink My Zone was updated on November 10, 2026 and Sm@rtUrban on October 27, 2026.

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