Standard Life vs MyUtmost

The Standard Life app includes great features which can help you manage your money on the go. Our App provides the ability to: - Manage your pension payments: increase, setup, stop & reduce - Top up your pension - View recent transactions - View the value of your plan(s), fund performance and daily fund changes - Manage your beneficiaries - Update your retirement date - Transfer in other pensions - Change your investments - Withdraw cash if aged 55 or over - View charges & discounts on your pension plan Send and receive secure messages with attachments via the mailbox and there is an option to be notified when you receive a new message. Why not try our retirement income tool to see what your retirement could look like in 5 minutes and explore your options. We aim to provide access to the features listed wherever possible, but not all products are supported Help and support You can access FAQs from our Help page or send us a secure message about your plan from our Mailbox page. If you run into any issues with the App let us know at: mobile-app@standardlife.com Feedback We are always updating the App with new features and tools. We want to hear from you - you can leave us a review or leave feedback in the App within the help section. Getting started You must be a customer with us to use the App. If you are not registered for online servicing you can do this on the App. Once you are logged in you can choose to set a passcode, fingerprint or facial recognition if your device allows. Additional information The Standard Life app is not available for WRAP products and Aberdeen Standard Capital customers. Some With Profits Policies, along with some of our Bonds and Investment Fund products cannot be viewed. Transferring other pensions won’t be right for everyone. Payments and withdrawals Not all products support payments through the app and you may be prompted to contact us or your employer if you have a workplace pension. Any changes to regular payments will come from the bank account that you have set up with us. When making payments, topping up or amending a regular payment it’s important to note that investment returns aren't guaranteed. The value of your investment can go down as well as up and may be worth less than you paid in. Cookie policy Cookies do many different jobs like storing your preferences, helping you navigate effectively, and improving your overall experience of a website or app. Cookies make the interaction between you and the app quicker and easier. For example, a cookie might store information so you don't have to keep entering it. Some cookies are needed to make our app work and keep it secure so they can't be turned off. These are classed as 'essential cookies'. Others are optional and you can change your preferences, these are classed as 'experience and insight cookies'. Who we are Phoenix Life Limited, trading name as Standard Life, is registered in England and Wales (1016269) at 10 Brindleyplace, Birmingham, B1 2JB. Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

MyUtmost has been created for former Equitable Life policyholders that have individual policies, to be able to access their policy information online at a time that suits them. Registration is simply and you will just need your policy number, your mobile phone number and an email address. Once registered for MyUtmost you will be able to: • See a policy value • Get early access to your Annual Statement each year • Get general information about your policy • Find information about our unit-linked funds including latest prices and past performance details • Switch your unit-linked investments • Find out what premiums you have paid in • Send and receive secure messages • Receive letters and documents from us and upload completed payment forms • Change your address and phone number • Find information about what you can do with your savings at retirement We have tried to include as many policy types as possible but due to the complex nature of some of our policies we may be restricted in what we can show. If you have any issues using the app you can contact us at enquiries@utmost.co.uk