On Service
Can’t fault the ease of use on the App or the professional advice given when a phone call becomes necessary - and no robots either.
Mr
Simple and straightforward
Great App
Very easy to use, navigate and understand the app
Standard Life pension review
Pension review
Useful information
Easy to use and navigate to the tools that you need for transactions and other information you may require
Excellent
Just so easy to and numbers at your finger tips
Do I get to keep my employer set up discounts if I transfer in?
Would be nice if it was crystal clear that if you transferred in old pension to a standard life one that you’re employer arranged discount associated with your policy wouldn’t change and reset to higher fees, maybe consider putting this information on the first page when you select to transfer in a pension, I don’t want to take the risk and end up paying 3x more yearly fees??, clarification would be nice, this goes for standard life pensions that my previous employer set up that is no longer contributed to by me or them.
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Agent
Great easy to use
Feature request
Can I set the app to send me a notification when a payment lands in my pension please
App showing £0
Wtf?
App so easy to use
I can find anything I need to do in the app. The help pages are really useful too.
Ease of contact use if and when I need it. Great investment options too for whatever amount of money you have to invest.
Ease of contact use if and when I need it. Great investment options too for whatever amount of money you have to invest.
App refresh removes day change data
The day change function has ceased to work since the recent update. A constant zero reading is very neglectful and unhelpful
LFB
The Standard Life App is remarkably simple to use. Straightforward & clear in its provision of all the information I need.
Excellent
Just so easy to and numbers at your finger tips
Awful
App will not load at all, I’ve tried several times deleting and reinstalling. When I open the app just shows Home Screen, tried logging in on my work phone and that’s just the same. Can’t keep a track of my pensions. Woeful!
Perfect.
Standard life make things so easy. I have full confidence in the whole team. The customer service is second to none.
MR
Rowski
Carter
Very clear and easy to follow process
Great App
Has never let me
Down and is a great way to manage money matters
Down and is a great way to manage money matters
Pensions made easy
Top up ..check your fund ...set up direct debits ...so easy no long phone calls easy 👍
