Royal London

Royal London

View your pension savings

35 ratings
162 reviews
Free

Details

  • Released
  • Updated
  • March 28, 2019
  • August 14, 2026

Features

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About

Easily view and manage your Royal London pension and ISA savings. Track contributions, investments, and performance. Access financial tools, update beneficiaries, and plan for retirement.

View savings value
Track contributions and tax relief
Monitor investment performance
Retirement projections
Manage beneficiaries
Transfer pension pots
Access financial tools
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What users say

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+1

What's New in Royal London

5.5.0

August 14, 2026

We’re enhancing your Royal London app with every release. This update includes accessibility improvements, visual revisions and technical upgrades to keep things running smoothly.

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User reviews

Removed ability to take a screen shot in the app

I have a fair number of investment apps. Once a month I take screen shots of all my balances and upload them to my AI investment tool. This is no longer possible with the Royal London app.

The Boss

I like the fact that you use the Boss to symbolise that we are owned by you. The app is so neat and easy to use. Well done designers. If the concern is that the use of the term Boss is deemed hierarchical then use say Stakeholder instead? Personally, I like it as makes me feel valued.

Pension

Excellent

Get rid of ‘Boss’ and bring back screenshots

The ‘Boss’ intro is gimmicky and not suited to a serious finance app.
Screenshot function has gone so I now have to write things down. That’s not progress. At least make that function user choice.

Very poor customer information

The customer app is very poor - it didn’t show you graphs on past performance - only a daily value and a total of profit or loss - other providers - such as true potential have a fabulous app where you can see clearly growth - dips, highs etc since inception - they need to look at doing something similar
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User experience

🐞

Reported Bugs

18 issues

App crashes or freezes

Bug

Cannot log in

Bug

Authentication code issues

Bug

Password reset failures

Bug

App not working after update

Bug

Error messages (GPLSER, SEPSPE, GPLCTE)

Bug

Blank screens or no fund values displayed

Bug

App requires update but is already updated

Bug

Logout doesn't work for multiple accounts

Bug

Face ID not working

Bug

Zero fund values displayed temporarily

Bug

App doesn't recognize National Insurance number

Bug

Website not working

Bug

App doesn't show plan details

Bug

App stalls and shows error messages

Bug

App inaccessible due to OS version requirements

Bug

Cannot update app on older devices

Bug

App requires iOS 16/17, incompatible with older versions

Bug

Requested Features

11 requests

Support for older iOS versions

Feature

More detailed fund information

Feature

Graph-style performance view

Feature

Ability to see KIID docs

Feature

Direct contributions from online banking

Feature

Dark mode

Feature

Face ID/Touch ID re-enablement

Feature

Remember email address

Feature

Allow beneficiary info via browser

Feature

Add days, hours, minutes to retirement countdown

Feature

Evaluate effect of changes (contributions, retirement age)

Feature

FAQ

What does the Royal London app do?

The app allows Royal London pension and ISA customers to easily view their savings. You can track contributions, see how your funds are invested, monitor performance, and view projections for your retirement.

What are the key features of the app?

Key features include viewing your savings value, tracking contributions and tax relief, details on fund investments and performance, retirement projections, managing beneficiaries, transferring pension pots, and accessing financial tools like a State Pension forecast.

Is the Royal London app free to use?

Yes, the app is free to download and use for eligible Royal London customers. There are no in-app purchases or advertisements mentioned.

Who is the Royal London app for?

This app is designed for individuals who have at least one individual or workplace pension plan, or an ISA, with Royal London. You will need your plan number to register.

How can I get started with the app?

To get started, you need to have a pension or ISA with Royal London. You'll need your plan number, which can be found on your welcome letter or annual statement, to register for access.