Royal London

Royal London

View your pension savings

29 ratings
147 reviews
Free

Details

  • Released
  • Updated
  • March 28, 2019
  • July 1, 2026
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About

Easily view and manage your Royal London pension and ISA savings. Track contributions, investments, and performance. Access financial tools, update beneficiaries, and plan for retirement.

View savings value
Track contributions and tax relief
Monitor investment performance
Retirement projections
Manage beneficiaries
Transfer pension pots
Access financial tools
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What users say

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What's New in Royal London

5.3.0

July 1, 2026

We’re enhancing your Royal London app with every release. This update includes new design elements, content changes, and technical optimisations to keep things running smoothly.

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User reviews

Dreadful Patronising Greeting

Whoever had the idea to use the “You’re The Boss” & “Hi Boss” greetings in the app, needs to have a word with themselves, (or anyone else), in my opinion. It makes the platform look as though it has no gravitas. Not what I want from and organisation, holding onto my retirement fund. If I am The Boss and everyone else with and account is The Boss, who’s making the big decisions. Please change it back.
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Screen shots

Has anything changed with screenshots while in the app? Seem to get a black screen on iPhone when taking screen shots from the app. This doesn’t happen when logging into Website.

“Hi boss” is an ick

Please remove it - it’s just so cringe

Graph

The App is a much better but would like to see a graph showing how my pension has performed over time

Very Poor

No trends or charts to track performance just a value number that changes. No useful features and they think it’s funny to refer to all their users as the Boss rather than our preferred names. Out of touch and the app is way behind other financial services providers.

User experience

🐞

Reported Bugs

18 issues

App crashes or freezes

Bug

Cannot log in

Bug

Authentication code issues

Bug

Password reset failures

Bug

App not working after update

Bug

Error messages (GPLSER, SEPSPE, GPLCTE)

Bug

Blank screens or no fund values displayed

Bug

App requires update but is already updated

Bug

Logout doesn't work for multiple accounts

Bug

Face ID not working

Bug

Zero fund values displayed temporarily

Bug

App doesn't recognize National Insurance number

Bug

Website not working

Bug

App doesn't show plan details

Bug

App stalls and shows error messages

Bug

App inaccessible due to OS version requirements

Bug

Cannot update app on older devices

Bug

App requires iOS 16/17, incompatible with older versions

Bug

Requested Features

11 requests

Support for older iOS versions

Feature

More detailed fund information

Feature

Graph-style performance view

Feature

Ability to see KIID docs

Feature

Direct contributions from online banking

Feature

Dark mode

Feature

Face ID/Touch ID re-enablement

Feature

Remember email address

Feature

Allow beneficiary info via browser

Feature

Add days, hours, minutes to retirement countdown

Feature

Evaluate effect of changes (contributions, retirement age)

Feature

FAQ

What does the Royal London app do?

The app allows Royal London pension and ISA customers to easily view their savings. You can track contributions, see how your funds are invested, monitor performance, and view projections for your retirement.

What are the key features of the app?

Key features include viewing your savings value, tracking contributions and tax relief, details on fund investments and performance, retirement projections, managing beneficiaries, transferring pension pots, and accessing financial tools like a State Pension forecast.

Is the Royal London app free to use?

Yes, the app is free to download and use for eligible Royal London customers. There are no in-app purchases or advertisements mentioned.

Who is the Royal London app for?

This app is designed for individuals who have at least one individual or workplace pension plan, or an ISA, with Royal London. You will need your plan number to register.

How can I get started with the app?

To get started, you need to have a pension or ISA with Royal London. You'll need your plan number, which can be found on your welcome letter or annual statement, to register for access.