Freezes
On my iPhone the App often freezes and only shows value from up to 5 days or more previously. Also can’t open any other information. Frustrating. Have reported but no fix.
Does what I need
The works well and gives me the info I need.
The summary page shows everything and I have no problem going into my different accounts.
I like the ability to change the time frame of the graphs to see how the funds are performing.
I have no issue opening the fund fact sheets and my adviser puts reports in the document section.
The summary page shows everything and I have no problem going into my different accounts.
I like the ability to change the time frame of the graphs to see how the funds are performing.
I have no issue opening the fund fact sheets and my adviser puts reports in the document section.
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Client ready to leave
Not only is the app not reflecting anything in near realtime or even in a week; it mostly struggles to open post the facial recognition function and sits their spinning, displaying different statements that in reality state - I don’t know how to design an app. Absolutely shocking. Agree with another comment. If zero rating possible, that would be the score
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Incorrect graphic
Your graphic for Crystallised /Uncrystallised account does not make sense.
Dreadful all you can see is the home page
This app is all but useless. All I can see is the summary page I’ve never been able to click into my individual accounts. I can’t download the pdf. I’m an Apple user if I want to see anything but a summary on my account I have to go online. So frustrating based on the fees they charge.





