Dreadful Patronising Greeting
Whoever had the idea to use the “You’re The Boss” & “Hi Boss” greetings in the app, needs to have a word with themselves, (or anyone else), in my opinion. It makes the platform look as though it has no gravitas. Not what I want from and organisation, holding onto my retirement fund. If I am The Boss and everyone else with and account is The Boss, who’s making the big decisions. Please change it back.
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Screen shots
Has anything changed with screenshots while in the app? Seem to get a black screen on iPhone when taking screen shots from the app. This doesn’t happen when logging into Website.
“Hi boss” is an ick
Please remove it - it’s just so cringe
Graph
The App is a much better but would like to see a graph showing how my pension has performed over time
Very Poor
No trends or charts to track performance just a value number that changes. No useful features and they think it’s funny to refer to all their users as the Boss rather than our preferred names. Out of touch and the app is way behind other financial services providers.
Where has the screenshot facility gone
Can you let me know how to take a screenshot in the app please? Ive always been able to do this but the latest version of the app seems to have disabled this function. The screenshot just appears as a black screen.
Thanks for all your hard work !
My only suggestion would be to show the annual fees or charges on the dashboard as this will provide greater transparency and will help users to monitor their pensions more easily.
Sort out the time delay!
The app is good when it works. However, it is disabled for far too long when extra/ad-hoc payments are made.over 4 weeks I waited for the app to ‘return’ and the staffer I spoke to about it needs some polite customer service training. Overall, unimpressed.
Screenshots no longer possible
I updated the app and can no longer take a screenshot of my investments page.
Please restore the ability to screenshot pages in the app.
Please restore the ability to screenshot pages in the app.
Issues with the app
Need graph so you can see the growth - if more that one policy then the. Separate and together. Date of when money goes in my just the month. Graph of how the policy that you are in has worked over the last 1 month, 3 month , 1 year, 3 year 5 year. Would be able to change your retirement date ok the app
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Feedback
It’s very confusing that it says i have payments for Apr may and June but only 2 payments are showing
Loss of function
The app was a good way of tracking the performance of a pension, but the ability to take a screenshot for record keeping has just been removed. Why do that?
Contributions STILL not aligned with actual payments
The app still shows that all contributions have been made by employer. The website shows correct and unpaid contributions, so if you don’t check the website you’ll have no idea your employer hasn’t paid in the deduction made from your salary..
Unprofessional greeting
I am disappointed by the tone of this app. Upon logging in, the app greets me with "Hi boss." For a financial institution, I expect a professional and serious interface. This feels informal and inappropriate for managing personal finances.
Can no longer access
Errors now appearing blocking access as thinks I have an insecure network
Please don’t…
Don’t call me Boss. I find it toe curlingly obsequious. I’m happy to have a business relationship with a piece of software, but just stop with the faux office stuff.
I am not the boss
Unprofessional update means the app is now referring to me as Hi Boss! I prefer professionalism from a financial services app!
“Hi Boss”
The app is perfectly fine but “Hi Boss” might be the cringiest thing I’ve ever seen. Please just use my name.
When it works…
The app provides a good level of detail when it works, but more often than not “your details are not currently available”.
Uptime is so full of maintenance windows it’s more like a greenhouse.
Uptime is so full of maintenance windows it’s more like a greenhouse.
Update
Won’t let me log in ,need latest update?
