Brilliant Company & App
I paid into this Pension provider for a few years and have now retired from the company I worked for. I left the money in this account and it is growing.
Updated and completely broken
Since updating the app crashes shortly after launch. I tried uninstalling and reinstalling and still broken. I now have no visibility on my pension.
Always a problem
App never lets you update details or check your forecast for the future and say problems try again after which you can not get back to the app without out closing completely go back to the old version it was better
Response from developer
We hope this issue has resolved by now. If not, could you please try completely uninstalling the app and installing the latest version? If the issue persists, feel free to reach out to us directly via our support form: https://www.smartpension.co.uk/contact-forms/member
Great way to control your pension
I was tired of just receiving one letter every year about my pension with my previous provider. Now, with this app I’m in control of my investment 24/7 and if markets go up and down I can take the right decision where to invest my pension 😎
Response from developer
Thanks for your positive feedback, it's great to hear!
Log in stopped working
App is okay. Quite basic and likely using app wrappers around web pages (constantly asking for cookie acceptance). Lots of potential for it to be way better.
Since recent update, I can’t log into the app. Still works on browser. Sort please.
Since recent update, I can’t log into the app. Still works on browser. Sort please.
Response from developer
Hi bencurzon, thanks for your feedback. We're always improving our app but you're right, not all of our pages are native yet - we're working on it. With regard to the problem logging in, please try deleting the app and re-downloading it. If the issue persists, feel free to reach out to us directly via our support form: https://www.smartpension.co.uk/contact-forms/member.
