app crashes every time i log in
the app crashes ever single time i log in and never loads anything
Frustrating
Absolute nightmare to login as keeps asking for same details
Good but can be better
To improve accuracy of information, the time it takes to process contributions should be shorter
rainy day pot
been trying to move money from my rainy day pot for over a month and just says being processed . not very happy it's taking so long as i need the money to pay some bills
Brilliant Company & App
I paid into this Pension provider for a few years and have now retired from the company I worked for. I left the money in this account and it is growing.
Faulty App
The app seems to be broken, it will not open at all sometimes and when it does, the app then crashes.
The app crashed
The app crashed
Good company
Website easy to use
Keeps crashing
Terrible experience. Have to use the browser. Keeps crashing on IOs
Face recognition
Why does this app every now and again switch off Face ID?
Updated and completely broken
Since updating the app crashes shortly after launch. I tried uninstalling and reinstalling and still broken. I now have no visibility on my pension.
Always a problem
App never lets you update details or check your forecast for the future and say problems try again after which you can not get back to the app without out closing completely go back to the old version it was better
Great way to control your pension
I was tired of just receiving one letter every year about my pension with my previous provider. Now, with this app I’m in control of my investment 24/7 and if markets go up and down I can take the right decision where to invest my pension 😎
Log in stopped working
App is okay. Quite basic and likely using app wrappers around web pages (constantly asking for cookie acceptance). Lots of potential for it to be way better.
Since recent update, I can’t log into the app. Still works on browser. Sort please.
Since recent update, I can’t log into the app. Still works on browser. Sort please.
App or website will not load
I cannot access anything! Stuck on loading
Lack of detail
Very poor appt, not showing any other details like transactions or growth
Uninstalled after a few minutes of usage
Installed it for the very first time ever but some of the basic functionalities didn’t even work so I’ll just stick to the website instead. When you click on the line chart showing your pension growth you get redirected to the transaction tab but it stays stuck on the loading wheel. Tried to edit beneficiaries but couldn’t even update a name nor select a title. So just gave up.
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Not an app, only a link to their website
The app just opens their website via a browser embed, offering no discernable additional benefits compared with opening in the browser. In fact its more glitchy, with issues such as not being able to even type into some of the required fields.
App not working
For some reason I am unable to access the App. There is only the Smart logo showing on the screen with no way of searching for assistance.
Can never sign in
Takes forever to log in and stuck on login screen
