Comparison

John Lewis & Partners vs Arnotts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

John Lewis & Partners

Shop a vast selection of fashion, home goods, beauty products, and gifts. Use augmented reality to visualize items in your home and try on makeup virtually. Save favorites, track orders, and access exclusive member benefits.

Highlights
  • Browse 300,000+ products
  • Augmented Reality (AR) features
  • Virtual try-on for makeup
  • View furniture in your home
  • Shared Wish List
  • Track orders and receipts
  • Scan product barcodes in-store
Features
Read full description

The John Lewis experience at your fingertips. Shop new homeware, the latest fashion trends, beauty bestsellers, our favourite gifts and more. New to John Lewis? Create an account via the app and begin using our Wish List feature to save your favourite products. From house moves to gifting, prepare for all life's moments by browsing our extensive catalogue. New to My John Lewis membership? Become a My John Lewis member to access exclusive product launches, rewards and competitions alongside saving your in-store receipts to your account - all via our John Lewis app. Already a My John Lewis member? Sign into your My John Lewis account to access your digital membership card as well as personalised app exclusive rewards and member benefits every month. --- EFFORTLESS SHOPPING • Search and browse over 300,000 products; from clothes, electronics, home furnishings and beauty. • Using our Augmented Reality (AR) feature you can: • Try on your favourite lipstick and experiment with shades before you buy • View a collection of sofas, TVs and Christmas Trees in your home • Share your favourite products with friends and family via a Shared Wish List • Turn on notifications to be the first to hear about the latest promotions and seasonal activity • Add products to your basket and order in just a few taps • Track your orders and retain online and in-store receipts for easy returns MORE FROM OUR STORES • Scan product barcodes to view detailed product information, ratings and reviews as well as similar items • Check availability and reserve stock in any of our stores nationwide • Click and collect from John Lewis, Waitrose and hundreds of other locations OUR EXTENSIVE RANGE INCLUDES: • Home & Garden - Find all your home essentials - Explore our selection of garden furniture - Refresh your homeware • Furniture & Lights - Home furniture for all rooms, including sofas, armchairs, dining and home office - Lighting that encompasses both modern and traditional styles - Beds ranging from Single to Super King size • Electricals - TVs from the most renowned brands - Speakers that include both portable and fixed styles - Headphones that are wireless and have noise-cancelling features - Home appliances - All the latest iPhone and iPad Models • Women - Womenswear from a selection of fashionable brands - Dresses for all occasions - Designer handbags - Jumpsuits that are perfect for partywear and summer holidays - Women's shoes which cover everything from sandals to slippers • Men - Menswear including all the latest in men’s fashion - Mens clothing designed for the debonair gent - Suits that are perfect for every smart occasion • Beauty - Beauty products that include all your necessities - Find all the very latest makeup and skincare products from trusted brands - Pick up your favourite scents from our perfume and aftershaves offerings • Baby & Child - A wide selection of toys to keep children entertained - Baby and kids clothes from reputable brands • Sport & Leisure - Mens sports clothing - Women's sports clothing - Sports equipment • Gifts - Gifts for him that make for ideal birthday and anniversary presents - Gifts for her that include jewellery and her favourite fragrances - Gifts for kids that include games, toys and clothing To help us bring you the best shopping experience, we would love to hear from you. You can provide us feedback via the Account tab. When you download the John Lewis app, we process your data in accordance with our Privacy Notice. For more information on this, please visit www.johnlewis.com or you can also access the privacy notice within your John Lewis app.

About

Arnotts

Shop fashion, beauty, and home goods from Ireland's favorite department store. Check stock, manage loyalty points, track orders, and save gift cards. Get exclusive sale alerts and gift-wrapping options.

Highlights
  • Browse fashion, beauty, and home products
  • Check in-store and online stock availability
  • Manage Encore loyalty points and card
  • Track order status and receive updates
  • Save and use gift cards
  • Access store receipts and order history
  • Create and manage wishlists
Features
Read full description

EXPERIENCE PREMIUM SHOPPING IN THE PALM OF YOUR HAND. The Arnotts App brings you closer than ever to Ireland’s favourite department store. Our app allows you to browse and shop fashion, bags, shoes, beauty, home and more. CHECK STOCK: Quickly check if the product you love is available online or in our Henry Street store with one tap. ENCORE LOYALTY: Encore loyalty rewards you for every online and in-store purchase you make. Collect, view and redeem your loyalty points all in our app. Making the trip to store? Access your loyalty card to collect points at the till – even without mobile network or Wi-Fi. ORDER UPDATES: With the Arnotts Shopping App, you can get immediate updates on the status of your orders in your account. Enable push notifications to get an update whenever your order ships. SAVED GIFT CARDS: Store your gift cards in your app to use in-store or online. DELIVERY METHODS: Shop your favourite products and take advantage of all our delivery methods right here in the app. Choose from Standard, Premium Express, or Nominated Day Delivery, or you can Click and Collect you order from Arnotts Henry Street and any Brown Thomas store. PUSH NOTIFICATIONS: Be the first to know! Stay up to date with the latest arrivals and seasonal events, as well as sale alerts of offers and promotions when you turn on push notifications. GIFTING DESTINATION: Make your order that bit more special with options for gift wrap on eligible items. Can’t decide what to buy? Purchase an Arnotts Gift Card in the app for redemption anywhere in-app, online or in-store. STORE RECEIPTS: Never lose a receipt again; you can find all your store receipts and online orders easily in your account. Each one has a barcode that can be scanned at any of our tills. WISHLIST: Save all of your favourite fashion beauty and home products to your Wishlist and manage them from the Arnotts App or online.

Screenshots

John Lewis & Partners4 screens
Arnotts4 screens

Verdict

The call

The clearest difference is rating: John Lewis & Partners at 4.9 against Arnotts's 4.4. John Lewis & Partners also leads on ads (none vs shown) and update cadence (weekly vs every 5 weeks). Arnotts's advantage is iOS requirement (16.6 vs 26.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

John Lewis & Partners holds the better App Store score, 4.9 against 4.4. That said, the two scores are not equally well evidenced: John Lewis & Partners has 2K ratings behind it against 33, so its average is the more settled of the two.

UpkeepUpdate frequency

John Lewis & Partners ships an update weekly, Arnotts every 5 weeks. The most recent releases landed on November 10, 2026 and November 11, 2026 respectively.

Scorecard6 real differences · 4 level
John Lewis & Partners versus Arnotts: the parameters behind the verdict, then further details
ParameterJohn Lewis & PartnersArnotts
PriceFreeFree
Rating4.9 (2K ratings) — better4.4 (33 ratings)
Positive reviews67.0% of reviews—
Number of ratings2K — better33
Update frequencyWeekly — betterEvery 5 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad — betteriPhone
Requires iOS26.016.6 — better
Further details — not scored
Size96 MB111 MB
Age rating4+4+
DeveloperJohn Lewis PartnershipARNOTTS LIMITED

Customer experience

John Lewis & Partners

All ratings2,039 ratings
Positive98.0%
Neutral0.6%
Negative1.3%
Written reviews904 reviews
Positive67.0%
Neutral7.6%
Negative25.3%

Arnotts

All ratings33 ratings
Positive84.8%
Neutral9.1%
Negative6.1%

Bugs and requests

John Lewis & Partners

Reported bugs

4 issues
  • Inability to update app on older devices
  • Disappearing items from shopping carts
  • Incorrect pricing and promotional information
  • Unreliable push notifications

Requested features

6 requests
  • Saved shopping carts and browsing history
  • Ability to see real-time store stock levels
  • More flexible delivery and collection options
  • Enhanced product information and reviews
  • Improved search and filtering capabilities
Show 1 more
  • Integrated customer support chat

Arnotts

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

John Lewis & Partners

No in-app purchases

None

Arnotts

No in-app purchases

Questions

Is John Lewis & Partners free?
John Lewis & Partners is free to download, with no in-app purchases.
Is Arnotts free?
Arnotts is free to download, with no in-app purchases.
Which has better reviews, John Lewis & Partners or Arnotts?
John Lewis & Partners is rated higher. John Lewis & Partners averages 4.9 out of 5 from 2K ratings, while Arnotts averages 4.4 from 33 ratings.
Do John Lewis & Partners or Arnotts have ads?
Arnotts shows ads; John Lewis & Partners does not.
Which is updated more often, John Lewis & Partners or Arnotts?
John Lewis & Partners ships an update weekly, and Arnotts every 5 weeks. Most recently, John Lewis & Partners was updated on November 10, 2026 and Arnotts on November 11, 2026.

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