BeyondTrust Support vs Guardio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BeyondTrust Support
This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.
- Secure real-time chat
- Co-browse websites and apps
- View device screenshots
- Push web updates and URLs
- Access system information
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You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: • Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information. • Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue. • Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device. • Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue. Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
Guardio
This app offers comprehensive digital protection for your devices, identity, and online accounts. It detects and alerts you to threats like phishing, leaked passwords, and identity theft, providing guidance to enhance your online safety.
- Real-time personal info exposure alerts
- Phishing and scam detection
- Identity monitoring
- Suspicious message filtering (iOS)
- Cross-device security coverage
- Security status overview
- Guidance for issue resolution
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Guardio protects every part of your digital life: your devices, identity, accounts, and activity, so you can browse, shop, text, and bank online with confidence. But it’s more than just alerts. Guardio gives you a clear picture of your online security, showing where your personal information is exposed, what’s already protected, and what steps you can take to stay safer. Whether it’s a scam link, leaked password, or a suspicious message, Guardio detects threats early and helps you stop them before they cause harm. What Guardio Protects You From Phishing in emails, texts, fake websites and social media Scam links, AI-generated traps, and personalized attacks Leaked personal information and account monitoring Identity theft, fraud, and financial scams Weak spots like missing 2FA or unmonitored accounts Guardio Features Included in the App Real-time alerts when your personal info is exposed Email protection to scan for phishing and scam attempts Message filtering to catch scammy texts (iOS only) Identity monitoring for up to 5 email addresses An easy-to-understand overview of your security status Guidance to fix issues and stay protected Critical Security Alerts when severe threats are detected Sync across mobile and desktop for full coverage 24/7 customer support via email VIP security specialist support available on select plans Why Guardio Guardio is built for real life, covering the way you actually live and browse. It’s protection that works quietly in the background, keeps you informed, and helps you take control of your digital safety. Guardio doesn’t just block threats, it helps you avoid them. Plans Individual: Protection for 1 person Duo: Full protection for you + 1 other Family: Covers up to 5 people, each with their own device protection VIP: Premium support and one-on-one security guidance All Guardio plans include proactive protection, identity monitoring, scam detection, and full cross-device coverage. You can cancel anytime. Your protection stays active until the end of your billing cycle. Part of Guardio’s Complete Protection Suite This mobile app is part of Guardio’s full security platform. Pair it with the Guardio browser extension on Chrome or Edge for continuous protection across desktop and mobile. Need Help? Email us at support@guard.io Privacy Policy: https://guard.io/privacy Terms of Use: https://guard.io/terms
Screenshots
Verdict
The clearest difference is review sentiment: Guardio at 91% against BeyondTrust Support's 41%. Guardio also leads on rating (4.9 vs 3.1) and update cadence (weekly vs every 5 months). BeyondTrust Support's advantage is in-app purchases (none vs 4). On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Guardio sells 2 in-app purchases, starting at $18.99 per month. BeyondTrust Support asks for nothing beyond the download.
Guardio holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: Guardio has 46K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 41% of BeyondTrust Support's written reviews are positive against 91% of Guardio's.
BeyondTrust Support ships an update every 5 months, Guardio weekly. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.
| Parameter | BeyondTrust Support | Guardio |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (54 ratings) | 4.9 (46K ratings) — better |
| Positive reviews | 41.5% of reviews | 91.4% of reviews — better |
| Number of ratings | 54 | 46K — better |
| Update frequency | Every 5 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #144 — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 7 MB | 91 MB |
| Age rating | 4+ | 4+ |
| Developer | Bomgar Corporation | Guardio LTD |
Customer experience
BeyondTrust Support
Guardio
Bugs and requests
BeyondTrust Support
Not enough reviews yet to summarise bugs or requests.
Guardio
Reported bugs
4 issues- App crashes and freezes
- Authentication issues and inability to log in
- Subscription cancellation problems
- Inaccurate data leak notifications
Requested features
4 requests- Expand email protection beyond just Gmail
- Provide more detailed information on data leaks
- Improve customer support and communication
- Offer a free tier with basic features
In-app purchases
BeyondTrust Support
No in-app purchases
Guardio
- Individual (Monthly)3 variants$18.991 Month
- Individual (Yearly)$143.991 Year
Questions
Is BeyondTrust Support free?
Is Guardio free?
Which has better reviews, BeyondTrust Support or Guardio?
Do BeyondTrust Support or Guardio have ads?
Which is updated more often, BeyondTrust Support or Guardio?
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