Comparison

Dispatch Anywhere for Drivers vs Penske Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dispatch Anywhere for Drivers

This app allows drivers to receive and manage job assignments directly on their iOS device. Dispatchers benefit from real-time timestamp updates and can track job progress. Drivers can access job details, navigation, and upload photos.

Highlights
  • Receive job notifications
  • Timestamp job progress
  • Get maps and directions
  • Upload job photos
  • View towing instructions
Features
Read full description

Enable drivers to receive and manage assigned jobs from Dispatch Anywhere with their iOS device. Dispatchers can receive timestamp updates in real-time within Dispatch Anywhere. Version 1.0 Features: - Receive assigned job notifications - Timestamp assigned jobs - Get maps and driving directions for incident and destination locations - Upload job photos to Dispatch Anywhere - View detailed towing instructions Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

About

Penske Service

This app allows service providers to input real-time status updates for roadside assistance events. It enhances communication and visibility between technicians and drivers awaiting help, offering detailed road call information and automatic system updates.

Highlights
  • Real-time status updates
  • Road call report details
  • Active road call listing
  • GPS tracking for drivers
  • Push notifications for updates
Read full description

The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance. Features: • Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order • Road call listing – all active road calls displayed in one place for ease of reference and updating • Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems • Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking • Push notifications – sent to the provider when a road call location has changed or been canceled. Login required to use the Penske Service app, unless otherwise directed.

Screenshots

Dispatch Anywhere for Drivers4 screens
Penske Service4 screens

Verdict

The call

Dispatch Anywhere for Drivers and Penske Service both sit at 4.2 stars, but that hides the real split: 75% of Penske Service's written reviews are positive against 55% of Dispatch Anywhere for Drivers's. Dispatch Anywhere for Drivers's advantage is ratings volume (285 vs 10). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.2 for Dispatch Anywhere for Drivers against 4.2 for Penske Service. That said, the two scores are not equally well evidenced: Dispatch Anywhere for Drivers has 285 ratings behind it against 10, so its average is the more settled of the two. Written reviews are what separate them: 55% of Dispatch Anywhere for Drivers's written reviews are positive against 75% of Penske Service's.

UpkeepUpdate frequency

Dispatch Anywhere for Drivers ships an update monthly, Penske Service every 2 months. The most recent releases landed on October 22, 2026 and October 19, 2026 respectively.

Scorecard2 real differences · 8 level
Dispatch Anywhere for Drivers versus Penske Service: the parameters behind the verdict, then further details
ParameterDispatch Anywhere for DriversPenske Service
PriceFreeFree
Rating4.2 (285 ratings) — better4.2 (10 ratings)
Positive reviews55.1% of reviews75.0% of reviews — better
Number of ratings285 — better10
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size102 MB320 MB
Age rating4+4+
DeveloperBeacon Software, LLCPenske Truck Leasing Co. L.P

Customer experience

Dispatch Anywhere for Drivers

All ratings284 ratings
Positive79.2%
Neutral7.0%
Negative13.7%
Written reviews78 reviews
Positive55.1%
Neutral16.7%
Negative28.2%

Penske Service

All ratings10 ratings
Positive80.0%
Neutral10.0%
Negative10.0%
Written reviews4 reviews
Positive75.0%
Neutral25.0%
Negative0.0%

Bugs and requests

Dispatch Anywhere for Drivers

Reported bugs

17 issues
  • App crashes when accessing menu or settings
  • Auto-correct interferes with customer signature field
  • Photo uploads fail frequently even with good connection
  • UI fails to refresh without full signal strength
  • Previous job history not loading on iPhone
Show 12 more
  • Optional domain error photos still display
  • Photo deletion prompts appear before reaching 100 photos
  • New update causes automatic app closure on launch
  • Notifications ring at full volume even when phone on silent
  • Location tracking continues after app closure
  • Multiple job notifications ring every 2 minutes
  • Receipt screen doesn't close after emailing
  • Ticket price not displaying after update
  • Truck inspection feature broken after update
  • Job information from dispatch not fully visible
  • Photos saved to personal phone gallery requiring manual deletion
  • Login/user ID creation unclear or broken

Requested features

19 requests
  • Custom ringtone selection for notifications
  • Text receipt option in addition to email
  • Full-size customer receipt for insurance reimbursement
  • Direct printing from receipt screen
  • On/off shift toggle button
Show 14 more
  • Ability to mute specific notifications
  • Pause button for job management
  • VIN number visibility after job completion
  • Multiple photo upload at once
  • Editable message center text
  • Barcode scanner for VIN input
  • Driver comment section for job notes
  • Date and time stamps in job history
  • App-specific notification sound customization
  • Switchable dark mode (not device-wide)
  • Text enlargement option
  • Ability to disable background location tracking
  • Badge notification on app icon
  • Vehicle towing specifications improvement

Penske Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dispatch Anywhere for Drivers

No in-app purchases

None

Penske Service

No in-app purchases

Questions

Is Dispatch Anywhere for Drivers free?
Dispatch Anywhere for Drivers is free to download, with no in-app purchases.
Is Penske Service free?
Penske Service is free to download, with no in-app purchases.
Which has better reviews, Dispatch Anywhere for Drivers or Penske Service?
Dispatch Anywhere for Drivers is rated higher. Dispatch Anywhere for Drivers averages 4.2 out of 5 from 285 ratings, while Penske Service averages 4.2 from 10 ratings.
Do Dispatch Anywhere for Drivers or Penske Service have ads?
Neither Dispatch Anywhere for Drivers nor Penske Service shows ads.
Which is updated more often, Dispatch Anywhere for Drivers or Penske Service?
Dispatch Anywhere for Drivers ships an update monthly, and Penske Service every 2 months. Most recently, Dispatch Anywhere for Drivers was updated on October 22, 2026 and Penske Service on October 19, 2026.

Other comparisons