R1 vs Citrix Secure Mail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
R1
Access your company's files, applications, and desktops remotely. This app allows for productive work on any device, provided your organization uses Citrix. Get started by contacting your IT department.
- Access enterprise files
- Run applications remotely
- Connect to desktops
- Work on any device
- Secure remote access
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R1 lets you access your enterprise files, applications, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favorite device from wherever you are. Just ask your IT department how to get started. HOW TO USE R1 1. Open Citrix Receiver and tap Add Account. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open R1and tap 'Settings' and then 'Support'. 2. Tap 'Request Help from Support'; This generates an email with log file. 3. Send the email to your company's IT support team. Option 2 1. In the App Store, go to R1 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.
Citrix Secure Mail
Manage multiple email accounts, calendars, and contacts securely on your mobile device. This robust solution integrates with business tools and offers advanced security features for enterprise or BYOD environments, protecting personal data.
- Multiple Exchange account support
- Phishing email reporting
- Email attachment folder
- Single sign-on
- Quick email sorting (Triage view)
- Personal contact groups
- Integration with Teams/Skype/GoToMeeting
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Citrix Secure Mail is a simple, yet robust email solution that does the job. Keeps you connected. Securely. On the go. Be it an enterprise or a BYOD program, you can confidently turn your mobile device into a business tool - managing emails from multiple accounts, calendars (business and personal), and contacts. All without compromising your personal data. The app works seamlessly with Citrix Files, Citrix QuickEdit, Skype for Business, and GoToMeeting. Secure Mail offers a rich and customizable experience on your mobile device. With Citrix Endpoint Management, you can also manage the app with security policies that suit your organization's needs. Features: • Multiple Exchange accounts • Ability to report phishing emails • A dedicated folder for your email attachments • Single sign-on • Triage view for quick email sorting • Personal contact groups • Azure GCC Support • Minimize Drafts • Teams/Skype/GTM/WebEx meetings Supported mail servers: • Microsoft Exchange Server • Microsoft Office 365 • IBM Lotus Notes Got any feedback or requests for new features or enhancements? Write to us at cemmobileapps@cloud.com. Thanks for using our app!
Screenshots
Verdict
The clearest difference is rating: Citrix Secure Mail at 4.5 against R1's 2.5. Citrix Secure Mail also leads on ratings volume (5.9K vs 8) and review sentiment (81% vs 58%). R1's advantage is iOS requirement (7.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citrix Secure Mail holds the better App Store score, 4.5 against 2.5. That said, the two scores are not equally well evidenced: Citrix Secure Mail has 5.9K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 58% of R1's written reviews are positive against 81% of Citrix Secure Mail's.
R1 ships an update every 6 weeks, Citrix Secure Mail every 3 months. The most recent releases landed on September 30, 2026 and October 16, 2026 respectively.
| Parameter | R1 | Citrix Secure Mail |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (8 ratings) | 4.5 (5.9K ratings) — better |
| Positive reviews | 58.3% of reviews | 80.5% of reviews — better |
| Number of ratings | 8 | 5.9K — better |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 7.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 58 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Citrix | Citrix Systems, Inc. |
Customer experience
R1
Citrix Secure Mail
Bugs and requests
R1
Not enough reviews yet to summarise bugs or requests.
Citrix Secure Mail
Reported bugs
5 issues- Emails not syncing properly
- Calendar not displaying correctly
- Attachments failing to open
- Compatibility issues with iOS 12 and newer
- Notification delays and inaccuracies
Requested features
5 requests- Allow copy/paste functionality
- Integrate with personal calendars and contacts
- Improve PDF viewing and annotation
- Provide more customization options
- Enable offline email access and drafting
In-app purchases
R1
No in-app purchases
Citrix Secure Mail
No in-app purchases
Questions
Is R1 free?
Is Citrix Secure Mail free?
Which has better reviews, R1 or Citrix Secure Mail?
Do R1 or Citrix Secure Mail have ads?
Which is updated more often, R1 or Citrix Secure Mail?
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