ShareFile® vs Citrix Secure Mail
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShareFile®
Securely share, store, and manage business files from any device. Collaborate with colleagues, control access, and ensure data protection with customizable settings and remote wipe capabilities.
- Secure file sharing and storage
- File syncing across devices
- Customizable access permissions
- Remote account wipe/lock
- File editing capabilities
- Secure file requests
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ShareFile helps people exchange files easily, securely and professionally. Designed for business, ShareFile is a file manager that offers secure data sharing and storage, customizable usage and settings, award-winning customer service and tools that allow you to collaborate more easily and get your work done from any device — anytime, anywhere. With your ShareFile account and app, you can: Share -Access files and folders located in your ShareFile account. -Edit files located in your ShareFile account (not available on all plans, and O365 Licenses is required) -Download and upload files between your ShareFile account and mobile device. -Sync files in your ShareFile account from all of your devices. -Share or sync multiple files with multiple users at once. -Email files from your ShareFile account, mail or Gmail apps on your mobile device. -Request files and provide secure links for recipients to upload files to your ShareFile account. Manage -Set custom access permissions to files and folders for individual users. -Specify a passcode for additional protection for your ShareFile account. -Add users to existing folders in your ShareFile account. -Use your ShareFile account as a secure file manager. -Remotely wipe or lock your ShareFile account in the event of a lost or stolen mobile device. You can access data using corporate credentials, and IT administrators can control and audit access directly from the app. ShareFile will request access to device capabilities or data to enable advanced features, including: Contacts This allows ShareFile to let you choose co-workers among the contacts in your phone address book. Camera This allows ShareFile to let you capture a photo or video for upload. Microphone This allows ShareFile to let you record audio for upload. Photos and Media Library This allows ShareFile to let you choose photos and videos from your Library to upload.
Citrix Secure Mail
Manage multiple email accounts, calendars, and contacts securely on your mobile device. This robust solution integrates with business tools and offers advanced security features for enterprise or BYOD environments, protecting personal data.
- Multiple Exchange account support
- Phishing email reporting
- Email attachment folder
- Single sign-on
- Quick email sorting (Triage view)
- Personal contact groups
- Integration with Teams/Skype/GoToMeeting
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Citrix Secure Mail is a simple, yet robust email solution that does the job. Keeps you connected. Securely. On the go. Be it an enterprise or a BYOD program, you can confidently turn your mobile device into a business tool - managing emails from multiple accounts, calendars (business and personal), and contacts. All without compromising your personal data. The app works seamlessly with Citrix Files, Citrix QuickEdit, Skype for Business, and GoToMeeting. Secure Mail offers a rich and customizable experience on your mobile device. With Citrix Endpoint Management, you can also manage the app with security policies that suit your organization's needs. Features: • Multiple Exchange accounts • Ability to report phishing emails • A dedicated folder for your email attachments • Single sign-on • Triage view for quick email sorting • Personal contact groups • Azure GCC Support • Minimize Drafts • Teams/Skype/GTM/WebEx meetings Supported mail servers: • Microsoft Exchange Server • Microsoft Office 365 • IBM Lotus Notes Got any feedback or requests for new features or enhancements? Write to us at cemmobileapps@cloud.com. Thanks for using our app!
Screenshots
Verdict
The clearest difference is review sentiment: Citrix Secure Mail at 81% against ShareFile®'s 36%. Citrix Secure Mail also leads on rating (4.5 vs 3.4) and monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citrix Secure Mail holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: Citrix Secure Mail has 5.9K ratings behind it against 237, so its average is the more settled of the two. Written reviews point the same way: 36% of ShareFile®'s written reviews are positive against 81% of Citrix Secure Mail's.
ShareFile® ships an update every 6 weeks, Citrix Secure Mail every 3 months. Both last shipped on September 23, 2026.
| Parameter | ShareFile® | Citrix Secure Mail |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (237 ratings) | 4.5 (5.9K ratings) — better |
| Positive reviews | 36.0% of reviews | 80.5% of reviews — better |
| Number of ratings | 237 | 5.9K — better |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Progress Software Corporation | Citrix Systems, Inc. |
Customer experience
ShareFile®
Citrix Secure Mail
User reviews
ShareFile®
From 237 App Store ratingsWhat we love
- 🔒 Strong encryption and security features
- 👍 Easy to use interface
- 📱 Seamless access across multiple devices
- 👥 Excellent team collaboration capabilities
- 📄 Good for document management and sharing
Room to improve
- 🐛 Frequent crashes and freezing
- ⚠️ Poor mobile app functionality compared to web
- 🔄 Inconsistent file syncing between users
- ❌ Limited upload capabilities on iOS
- ⏱️ Slow performance and loading times
Citrix Secure Mail
From 5.9K App Store ratingsWhat we love
- 🚀 Fast and reliable
- 🔒 Secure and encrypted
- 👍 Intuitive and user-friendly
- 🗓️ Seamless calendar integration
- 💡 Convenient mobile access to work email
Room to improve
- 🐛 Frequent crashes and sync issues
- 🔑 Repeated login/authorization required
- 📄 Limited functionality compared to desktop email
- 🔍 Unreliable notification badges
- 🔒 Overly restrictive security measures
Bugs and requests
ShareFile®
Reported bugs
14 issues- App crashes when opening files
- Login authentication failures and freezing
- Files not displaying after upload
- Insufficient memory errors on PDFs
- App crashes during file syncing
Show 9 moreShow fewer
- Download functionality not working
- PDF viewing freezes after 3 pages
- Outlook plugin intermittently fails
- Cannot upload files despite reinstalling
- App requires login screen after switching apps
- HEIC format incompatibility with viewing
- Excel file opening errors
- Subdomain login issues after updates
- Recurring 'are you a robot' verification loops
Requested features
15 requests- Multi-page document scanning to PDF
- Background file uploading capability
- Full-screen video playback on mobile
- Sort files by date modified
- Direct upload from iOS Files directory
Show 10 moreShow fewer
- Better PDF editing tools with annotation
- Integration with Microsoft Office apps
- Landscape orientation support
- Document scanning feature like Apple Notes
- Ability to add/remove users within app
- Improved Outlook plugin stability
- Cloaked/masked file upload links
- Better iOS Files app integration
- Support for drag and drop functionality
- Automatic HEIC to PDF conversion
Citrix Secure Mail
Reported bugs
5 issues- Emails not syncing properly
- Calendar not displaying correctly
- Attachments failing to open
- Compatibility issues with iOS 12 and newer
- Notification delays and inaccuracies
Requested features
5 requests- Allow copy/paste functionality
- Integrate with personal calendars and contacts
- Improve PDF viewing and annotation
- Provide more customization options
- Enable offline email access and drafting
In-app purchases
ShareFile®
No in-app purchases
Citrix Secure Mail
No in-app purchases
Questions
Is ShareFile® free?
Is Citrix Secure Mail free?
Which has better reviews, ShareFile® or Citrix Secure Mail?
Do ShareFile® or Citrix Secure Mail have ads?
Which is updated more often, ShareFile® or Citrix Secure Mail?
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