Comparison

ShareFile® vs Citrix Secure Web

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ShareFile®

Securely share, store, and manage business files from any device. Collaborate with colleagues, control access, and ensure data protection with customizable settings and remote wipe capabilities.

Highlights
  • Secure file sharing and storage
  • File syncing across devices
  • Customizable access permissions
  • Remote account wipe/lock
  • File editing capabilities
  • Secure file requests
Features
Read full description

ShareFile helps people exchange files easily, securely and professionally. Designed for business, ShareFile is a file manager that offers secure data sharing and storage, customizable usage and settings, award-winning customer service and tools that allow you to collaborate more easily and get your work done from any device — anytime, anywhere. With your ShareFile account and app, you can: Share -Access files and folders located in your ShareFile account. -Edit files located in your ShareFile account (not available on all plans, and O365 Licenses is required) -Download and upload files between your ShareFile account and mobile device. -Sync files in your ShareFile account from all of your devices. -Share or sync multiple files with multiple users at once. -Email files from your ShareFile account, mail or Gmail apps on your mobile device. -Request files and provide secure links for recipients to upload files to your ShareFile account. Manage -Set custom access permissions to files and folders for individual users. -Specify a passcode for additional protection for your ShareFile account. -Add users to existing folders in your ShareFile account. -Use your ShareFile account as a secure file manager. -Remotely wipe or lock your ShareFile account in the event of a lost or stolen mobile device. You can access data using corporate credentials, and IT administrators can control and audit access directly from the app. ShareFile will request access to device capabilities or data to enable advanced features, including: Contacts This allows ShareFile to let you choose co-workers among the contacts in your phone address book. Camera This allows ShareFile to let you capture a photo or video for upload. Microphone This allows ShareFile to let you record audio for upload. Photos and Media Library This allows ShareFile to let you choose photos and videos from your Library to upload.

About

Citrix Secure Web

A secure mobile web browser designed for business use, enabling access to the internet and corporate intranets with single sign-on. It offers features like pop-up blocking and secure file downloads, integrating with other enterprise tools.

Highlights
  • Single sign-on
  • Secure intranet access
  • Block pop-ups
  • Secure file downloads
  • Desktop mode rendering
  • Offline page downloads
Read full description

Citrix Secure Web is a simple, yet robust mobile web browser that does the job. Keeps you connected. Securely. On the go. Be it an enterprise or a BYOD program, you can confidently turn your mobile device into a business tool – Access the Internet and your corporate intranet though single sign-on. The app works seamlessly with Citrix Secure Mail and Citrix QuickEdit. With Citrix Endpoint Management, you can also manage the app with security policies that suit your organization's needs.   Features: • Single sign-on • Bookmarks for favorite pages • Ability to search using Find in page • Split-screen support • Rendering webpages in desktop mode • Ability to download files securely • Ability to block pop-ups • Ability to download offline pages • Secure intranet access   Got feedback or requests for new features or enhancements? Write to cemmobileapps@cloud.com. Thanks for using our app!

Screenshots

ShareFile®4 screens
Citrix Secure Web4 screens

Verdict

The call

The clearest difference is review sentiment: Citrix Secure Web at 91% against ShareFile®'s 36%. Citrix Secure Web also leads on rating (4.7 vs 3.4) and monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Citrix Secure Web holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: Citrix Secure Web has 1.7K ratings behind it against 237, so its average is the more settled of the two. Written reviews point the same way: 36% of ShareFile®'s written reviews are positive against 91% of Citrix Secure Web's.

UpkeepUpdate frequency

ShareFile® ships an update every 6 weeks, Citrix Secure Web every 3 months. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
ShareFile® versus Citrix Secure Web: the parameters behind the verdict, then further details
ParameterShareFile®Citrix Secure Web
PriceFreeFree
Rating3.4 (237 ratings)4.7 (1.7K ratings) — better
Positive reviews36.0% of reviews90.7% of reviews — better
Number of ratings2371.7K — better
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.616.0 — better
Further details — not scored
Size40 MB33 MB
Age rating4+17+
DeveloperProgress Software CorporationCitrix Systems, Inc.

Customer experience

ShareFile®

All ratings225 ratings
Positive60.9%
Neutral3.6%
Negative35.6%
Written reviews114 reviews
Positive36.0%
Neutral7.9%
Negative56.1%

Citrix Secure Web

All ratings1,687 ratings
Positive95.1%
Neutral2.4%
Negative2.4%
Written reviews396 reviews
Positive90.7%
Neutral2.5%
Negative6.8%

User reviews

ShareFile®

From 237 App Store ratings

What we love

  • 🔒 Strong encryption and security features
  • 👍 Easy to use interface
  • 📱 Seamless access across multiple devices
  • 👥 Excellent team collaboration capabilities
  • 📄 Good for document management and sharing

Room to improve

  • 🐛 Frequent crashes and freezing
  • ⚠️ Poor mobile app functionality compared to web
  • 🔄 Inconsistent file syncing between users
  • ❌ Limited upload capabilities on iOS
  • ⏱️ Slow performance and loading times

Citrix Secure Web

From 1.7K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure and reliable
  • 👍 Convenient for remote work
  • 👍 Helpful for staying connected
  • 🚀 Fast and efficient

Room to improve

  • 🐛 Occasional crashes or stability issues
  • 🔒 Overly restrictive security measures
  • 💡 Limited functionality compared to native apps
  • 🐛 Slow performance or loading times

Bugs and requests

ShareFile®

Reported bugs

14 issues
  • App crashes when opening files
  • Login authentication failures and freezing
  • Files not displaying after upload
  • Insufficient memory errors on PDFs
  • App crashes during file syncing
Show 9 more
  • Download functionality not working
  • PDF viewing freezes after 3 pages
  • Outlook plugin intermittently fails
  • Cannot upload files despite reinstalling
  • App requires login screen after switching apps
  • HEIC format incompatibility with viewing
  • Excel file opening errors
  • Subdomain login issues after updates
  • Recurring 'are you a robot' verification loops

Requested features

15 requests
  • Multi-page document scanning to PDF
  • Background file uploading capability
  • Full-screen video playback on mobile
  • Sort files by date modified
  • Direct upload from iOS Files directory
Show 10 more
  • Better PDF editing tools with annotation
  • Integration with Microsoft Office apps
  • Landscape orientation support
  • Document scanning feature like Apple Notes
  • Ability to add/remove users within app
  • Improved Outlook plugin stability
  • Cloaked/masked file upload links
  • Better iOS Files app integration
  • Support for drag and drop functionality
  • Automatic HEIC to PDF conversion

Citrix Secure Web

Reported bugs

3 issues
  • Issues with opening PDF attachments
  • Problems with accessing certain websites or web features
  • Inconsistent behavior when switching between email and web

Requested features

4 requests
  • Ability to open links in native apps
  • More customization options
  • Improved search and organization of emails
  • Integration with personal email/calendar accounts

In-app purchases

None

ShareFile®

No in-app purchases

None

Citrix Secure Web

No in-app purchases

Questions

Is ShareFile® free?
ShareFile® is free to download, with no in-app purchases.
Is Citrix Secure Web free?
Citrix Secure Web is free to download, with no in-app purchases.
Which has better reviews, ShareFile® or Citrix Secure Web?
Citrix Secure Web is rated higher. ShareFile® averages 3.4 out of 5 from 237 ratings, while Citrix Secure Web averages 4.7 from 1.7K ratings.
Do ShareFile® or Citrix Secure Web have ads?
Neither ShareFile® nor Citrix Secure Web shows ads.
Which is updated more often, ShareFile® or Citrix Secure Web?
ShareFile® ships an update every 6 weeks, and Citrix Secure Web every 3 months. Most recently, ShareFile® was updated on September 23, 2026 and Citrix Secure Web on September 22, 2026.

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