Citrix Workspace vs ShareFile®

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.

ShareFile helps people exchange files easily, securely and professionally. Designed for business, ShareFile is a file manager that offers secure data sharing and storage, customizable usage and settings, award-winning customer service and tools that allow you to collaborate more easily and get your work done from any device — anytime, anywhere. With your ShareFile account and app, you can: Share -Access files and folders located in your ShareFile account. -Edit files located in your ShareFile account (not available on all plans, and O365 Licenses is required) -Download and upload files between your ShareFile account and mobile device. -Sync files in your ShareFile account from all of your devices. -Share or sync multiple files with multiple users at once. -Email files from your ShareFile account, mail or Gmail apps on your mobile device. -Request files and provide secure links for recipients to upload files to your ShareFile account. Manage -Set custom access permissions to files and folders for individual users. -Specify a passcode for additional protection for your ShareFile account. -Add users to existing folders in your ShareFile account. -Use your ShareFile account as a secure file manager. -Remotely wipe or lock your ShareFile account in the event of a lost or stolen mobile device. You can access data using corporate credentials, and IT administrators can control and audit access directly from the app. ShareFile will request access to device capabilities or data to enable advanced features, including: Contacts This allows ShareFile to let you choose co-workers among the contacts in your phone address book. Camera This allows ShareFile to let you capture a photo or video for upload. Microphone This allows ShareFile to let you record audio for upload. Photos and Media Library This allows ShareFile to let you choose photos and videos from your Library to upload.