Comparison

Pasadena CSC vs Our Burbank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pasadena CSC

Report city issues like graffiti or potholes directly to Pasadena City Hall. Submit requests with photos and track their status 24/7. Access city services conveniently from your iPhone or iPad.

Highlights
  • Report city issues (graffiti, potholes)
  • Submit requests with photos
  • Track request status
  • 24/7 access to city services
  • Automatic routing to departments
Features
Read full description

The Pasadena Citizen Service Center iPhone app is designed to provide residents, businesses, and visitors with access to Pasadena City Hall, 24-hours a day, 7 days a week. So next time you spot graffiti in your neighborhood, hit a pothole on your way to work, or notice an abandoned shopping cart on your street just use the Citizen Service Center to report it. Simply open the CSC app, select an issue, and tap submit. You can even include a picture if you like and your issue will be automatically routed to the appropriate department for investigation. You can also check back periodically to track the status of your requests.

About

Our Burbank

This app allows residents, businesses, and visitors to easily request city services, report issues like potholes and graffiti, and obtain information. It streamlines communication with the City of Burbank for non-emergency services, ensuring faster response times.

Highlights
  • Request city services
  • Report issues (potholes, graffiti)
  • Obtain city information
  • Streamlined communication
  • Faster response times
Features
Read full description

The City of Burbank is excited to announce the launch of the Our Burbank 311 Mobile App. This mobile app has been designed to improve how residents, businesses, and visitors obtain information, request services like bulky item pickup, street repairs, report homeless encampments, graffiti, potholes, street cleaning, and so much more. Our Burbank 311 app simplifies and streamlines the process, ensuring it routes directly to the appropriate City Department for quicker response time. The app offers one more way users can communicate with the City of Burbank for non-emergency City services and information.

Screenshots

Pasadena CSC3 screens
Our Burbank4 screens

Verdict

The call

The clearest difference is review sentiment: Pasadena CSC at 73% against Our Burbank's 0%. Pasadena CSC also leads on rating (3.9 vs 3.2). Our Burbank's advantage is update cadence (every 5 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pasadena CSC holds the better App Store score, 3.9 against 3.2. Both are backed by a comparable volume of ratings — 19 and 10 respectively. Written reviews point the same way: 73% of Pasadena CSC's written reviews are positive against 0% of Our Burbank's.

UpkeepUpdate frequency

Pasadena CSC ships an update every 4 months, Our Burbank every 5 weeks. The most recent releases landed on June 20, 2026 and August 8, 2026 respectively.

Scorecard3 real differences · 7 level
Pasadena CSC versus Our Burbank: the parameters behind the verdict, then further details
ParameterPasadena CSCOur Burbank
PriceFreeFree
Rating3.9 (19 ratings) — better3.2 (10 ratings)
Positive reviews73.3% of reviews — better0.0% of reviews
Number of ratings19 — better10
Update frequencyEvery 4 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size132 MB215 MB
Age rating4+4+
DeveloperCity of Pasadena, CA3Di Inc.

Customer experience

Pasadena CSC

All ratings19 ratings
Positive73.7%
Neutral0.0%
Negative26.3%
Written reviews15 reviews
Positive73.3%
Neutral0.0%
Negative26.7%

Our Burbank

All ratings10 ratings
Positive50.0%
Neutral10.0%
Negative40.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Pasadena CSC

No in-app purchases

None

Our Burbank

No in-app purchases

Questions

Is Pasadena CSC free?
Pasadena CSC is free to download, with no in-app purchases.
Is Our Burbank free?
Our Burbank is free to download, with no in-app purchases.
Which has better reviews, Pasadena CSC or Our Burbank?
Pasadena CSC is rated higher. Pasadena CSC averages 3.9 out of 5 from 19 ratings, while Our Burbank averages 3.2 from 10 ratings.
Do Pasadena CSC or Our Burbank have ads?
Neither Pasadena CSC nor Our Burbank shows ads.
Which is updated more often, Pasadena CSC or Our Burbank?
Pasadena CSC ships an update every 4 months, and Our Burbank every 5 weeks. Most recently, Pasadena CSC was updated on June 20, 2026 and Our Burbank on August 8, 2026.

Other comparisons