Useless
Although this app is a comprehensive and better organized version of the website, the people that respond to open tickets take several weeks and ultimately don’t follow through with anything and give rude gaslighting answers followed by extra charges. It’s just a money leeching addition to the greed of Pasadena. I’m very disappointed with this system and this city.
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Pasadena Citizens app (CSC)
The app used to work great. You submitted a request and it was handled. Lately you are not able to upload a photo. Also - the request is closed immediately without the item being handled. Now the app is missing the track request menu so you can’t see any status. My app is up to date but this is very clunky. Also - do not close items/requests when they are not addressed. That defeats the whole purpose of a citizens app.
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Useless
Although this app is a comprehensive and better organized version of the website, the people that respond to open tickets take several weeks and ultimately don’t follow through with anything. I’m very disappointed with this system.
Useless so far
I haven’t been able to use it as it just hangs a long time every time I try to start a request. Same thing happened when a first opened and it was painfully slow. I hope they fix it!
Thank you Pasadena
Thank you for this amazing app to communicate with the city of Pasadena. The city’s response to any reporting has been prompt and professional. Thank you.
