ServiceDesk Plus | Cloud vs Liquid UI Client for SAP

Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move. With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond. Discover the key features that can transform your service experience ● Multiple instance management: Switch effortlessly between service desk instances and access different modules. ● Request management: Create, edit, and manage incident and service requests with ease. ● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle. ● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration. ● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed. ● Approval management: View and manage approvals for requests, changes, releases, and purchase orders. ● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications. ● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks. ● Change management: Filter, sort, search, and take action on change requests. ● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go. ● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base. ● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands. ● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets. If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.

Liquid UI for SAP empowers your IT(/users) to ADAPT your existing SAP infrastructure by providing instant mobile access – a complete, comprehensive and native SAP GUI for your device. Its direct connectivity to S/4HANA, ERP or ECC facilitates mobility without the need to reprogram processes or redevelop z* transactions or recreate transactions in Fiori. In addition, with Liquid UI you can also FLEXIBLY innovate your SAP transactions on iOS as per your business requirements along with your screen real estate needs. Furthermore, enjoy the same SECURITY that you get with SAP because of the app’s native connectivity and support to TLS encryption over wirelessly transmitted data. Key features of Liquid UI for SAP • Rule-based barcode integration – Populate multiple fields and program actions like auto-enter or auto-tabbing using a barcode. • Notifications and badges – Manage SAP processes and auto-assign tasks to individuals with all the required context. • Single sign-on support – Login to SAP using Windows Active Directory with Kerberos authentication, SAP Portal, or SAP Trust. • World-class security & encryption – Have more control over wirelessly transmitted data between the app and your SAP. • Automate processes – Automate your SAP transactions to eliminate slow, manually dependent and error-prone processes. • Attach instantly via Service For Objects – Instantly attach an image or a video file to your SAP transaction from your device. • Integrate with web services – Connect with external programs like Salesforce, Excel, PDF, make RFC calls, interact with web service or integrate to databases like Oracle and SQL. • Electronic signature support, Language localization, On-the-go printing, GPS coordinates support and more. NOTE: Download this FREE client software on your iOS device and connect to your SAP TODAY to evaluate the user experience and functionality provided by Liquid UI. Work faster and smarter across many SAP processes Grow all parts of your business with our complete enterprise platform. Manage processes from Financial Accounting (FI), Controlling (CO), Inventory Management (IM), Materials Management (MM), Warehouse Management (WM), Production Planning (PP), Sales and Distribution (SD), Plant Maintenance (PM), Quality Management (QM), Project Systems (PS), Human Capital Management (HCM), Basis System, etc. About Liquid UI Technology Liquid UI is devised to make your existing SAP infrastructure adaptable to advanced technologies like IoT. You can immediately extend your SAP ERP to iOS without reprogramming. Also, you can flexibly innovate your SAP screens to make it simpler and more intuitive. Liquid UI technology also enabled you to deliver specific content based on your business needs. In addition, Liquid UI provides the same security which you get with SAP because of its native connectivity and support to TLS encryption. Thus making your SAP more robust, intelligent, and proficient.