Comparison

Check Point Capsule Connect vs ServiceDeskPlus MSP | Cloud

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Check Point Capsule Connect

This app provides secure access to corporate resources via a VPN tunnel on your iPhone and iPad. It encrypts all transmitted data to your company network without requiring extra steps. Connect to your organization's network for seamless access to business applications.

Highlights
  • Secure VPN tunnel to corporate resources
  • Supports SSL and IPSec
  • Multiple authentication methods
  • Persistent VPN connection
  • Automatic connection on demand
  • QR code or URL for easy setup
Read full description

Securely Access all your corporate resources from your iPhone and iPad through a Virtual Private Network (VPN) tunnel. As you launch business applications such as RDP, VoIP or any other app on your Apple mobile device, all transmitted data to corporate is encrypted, without any additional actions required by you. This application connects to a Check Point Security Gateway. Please contact your security Administrator for first-time setup. For an SSL VPN Portal application please download the “Check Point Capsule Workspace” Administrators: Deployment details are available on the support site: http://supportcontent.checkpoint.com/solutions?id=sk69540 Application Features • Securely connect to corporate resources from your iPhone and iPad with a full layer-3 VPN tunnel • Supports SSL and IPSec (including visitor mode) • Authentication methods: user/password, user certificate, challenge/response, one time password tokens • VPN Connection persistency upon device roaming • “On demand” automatic connection establishment upon access to corporate resources • Scan a QR code or click a URL for a 1-step first-time-configuration • API for external applications To learn more about Check Point Capsule visit http://www.checkpoint.com/capsule/ About Check Point Software Technologies Check Point Software Technologies, Ltd. is a world-wide leader in Network and Endpoint Security. Visit www.checkpoint.com

About

ServiceDeskPlus MSP | Cloud

Features
Read full description

ServiceDesk Plus MSP equips managed service providers (MSPs) with a powerful mobile solution to streamline client service delivery. Support multiple clients by enabling technicians to access, create, and resolve requests on the go. Enhance efficiency and responsiveness, leading to happier clients and a thriving business. Key features for enhanced mobility: - Effortless multi-client management: Switch seamlessly between clients and access dedicated service desks. - Streamlined request handling: Create, pick up, assign, merge, resolve, and close IT tickets with ease, directly from your iPhone and iPad. - Customizable ticket views: Tailor the ticket details view to your needs. - Automation: Execute field and form rules when adding or editing a request. - Improved collaboration: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments to provide more context. - Approval management: View and manage approvals for requests, changes, releases, and purchase orders. - Track technician efforts: Track time spent by adding worklogs. - Productivity monitoring: Monitor IT technician's productivity with the worklog timer under request details. - Efficient task management: Create, manage, and edit tasks across all modules. Filter and search tasks, manage work logs, and prioritize tasks for optimal workflow. - Knowledge base creation: Create knowledge base articles with rich-text formatting. - Interactive widgets: Take immediate action on requests with interactive widgets—pick up requests, handle approvals, or even call end users directly from your home screen. - Actionable insights: Gain context at a glance to optimize service desk operations. - Flexible interface: Utilize day and night mode support. - Enhanced security: Leverage multiple login methods, including SAML authentication. Experience the power of cloud-based service management: Get started with a fully featured, 30-day, free trial at https://mnge.it/try_now Note: This application requires a ServiceDesk Plus MSP cloud account for your organization.

Screenshots

Check Point Capsule Connect4 screens
ServiceDeskPlus MSP | Cloud4 screens

Verdict

The call

The clearest difference is update cadence: ServiceDeskPlus MSP | Cloud at every 3 weeks against Check Point Capsule Connect's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Check Point Capsule Connect ships an update every 2 months, ServiceDeskPlus MSP | Cloud every 3 weeks. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.

Scorecard1 real difference · 9 level
Check Point Capsule Connect versus ServiceDeskPlus MSP | Cloud: the parameters behind the verdict, then further details
ParameterCheck Point Capsule ConnectServiceDeskPlus MSP | Cloud
PriceFreeFree
Rating3.1 (35 ratings) — better
Positive reviews27.5% of reviews
Number of ratings35 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better16.0
Further details — not scored
Size14 MB185 MB
Age rating+44+
DeveloperCheck Point Software Technologies Ltd.Zoho Corporation

In-app purchases

None

Check Point Capsule Connect

No in-app purchases

None

ServiceDeskPlus MSP | Cloud

No in-app purchases

Questions

Is Check Point Capsule Connect free?
Check Point Capsule Connect is free to download, with no in-app purchases.
Is ServiceDeskPlus MSP | Cloud free?
ServiceDeskPlus MSP | Cloud is free to download, with no in-app purchases.
Do Check Point Capsule Connect or ServiceDeskPlus MSP | Cloud have ads?
Neither Check Point Capsule Connect nor ServiceDeskPlus MSP | Cloud shows ads.
Which is updated more often, Check Point Capsule Connect or ServiceDeskPlus MSP | Cloud?
Check Point Capsule Connect ships an update every 2 months, and ServiceDeskPlus MSP | Cloud every 3 weeks. Most recently, Check Point Capsule Connect was updated on September 20, 2026 and ServiceDeskPlus MSP | Cloud on September 23, 2026.

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