ServiceDeskPlus MSP | Cloud vs Microsoft Events

ServiceDesk Plus MSP equips managed service providers (MSPs) with a powerful mobile solution to streamline client service delivery. Support multiple clients by enabling technicians to access, create, and resolve requests on the go. Enhance efficiency and responsiveness, leading to happier clients and a thriving business. Key features for enhanced mobility: - Effortless multi-client management: Switch seamlessly between clients and access dedicated service desks. - Streamlined request handling: Create, pick up, assign, merge, resolve, and close IT tickets with ease, directly from your iPhone and iPad. - Customizable ticket views: Tailor the ticket details view to your needs. - Automation: Execute field and form rules when adding or editing a request. - Improved collaboration: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments to provide more context. - Approval management: View and manage approvals for requests, changes, releases, and purchase orders. - Track technician efforts: Track time spent by adding worklogs. - Productivity monitoring: Monitor IT technician's productivity with the worklog timer under request details. - Efficient task management: Create, manage, and edit tasks across all modules. Filter and search tasks, manage work logs, and prioritize tasks for optimal workflow. - Knowledge base creation: Create knowledge base articles with rich-text formatting. - Interactive widgets: Take immediate action on requests with interactive widgets—pick up requests, handle approvals, or even call end users directly from your home screen. - Actionable insights: Gain context at a glance to optimize service desk operations. - Flexible interface: Utilize day and night mode support. - Enhanced security: Leverage multiple login methods, including SAML authentication. Experience the power of cloud-based service management: Get started with a fully featured, 30-day, free trial at https://mnge.it/try_now Note: This application requires a ServiceDesk Plus MSP cloud account for your organization.

A single app for everything happening across Microsoft's event calendar — Build, Ignite, and the AI Tour. Whether you're attending in person or streaming from your desk, it keeps all the logistics, content, and connections in one place. Stay in the loop on what matters most Real-time updates on keynotes, product announcements, and demos. Session catalogs you can filter by topic, skill level, or product area. And on-demand access to recordings after the fact. Build your own schedule Browse sessions across Microsoft events and bookmark your favorites. Whatever you're working on, you can put together an agenda that focuses on what matters to you. Connect with the community Microsoft events bring together developers, IT pros, architects, business decision-makers, partners, and builders from across the industry. The app helps you connect with speakers, discover what's happening during the event, and keep conversations with fellow attendees going. Key features Customize your schedule schedules and bookmark sessions. Stream live and on demand. Get speaker profiles and full session details. See venue maps and wayfinding for in-person events. Join community forums. Access recordings and resources after events.