Pelco Mobile™ vs Mobile Security Professional
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pelco Mobile™
Access live and recorded video from various Pelco surveillance systems remotely. Monitor people and property from any location using Wi-Fi or cellular connections. Connect to multiple VMS systems simultaneously for comprehensive video access.
- View live and recorded video
- Control PTZ cameras
- Direct IP camera connection
- Tag searches for organization
- Support for Optera and EVO cameras
- View/acknowledge events
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Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments. Features: • View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems • View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later) • Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system • Onscreen application help • Tag Searches makes organizing the cameras easier. • Optera 180/270/360 support through VxStorage for Live/PTZ. • EVO Camera support • Triggering Preset/Patterns • VideoXpert: Support for video bookmarking • VideoXpert: Support for viewing/acknowledging events Requirements: • VideoXpert version 1.9 or later • Digital Sentry – requires version 7.13 or later. Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com. • Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later • Pelco Aggregation - requires v1.0 or above Pelco Aggregation server • Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above • Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection
Mobile Security Professional
Manage access control and video surveillance systems remotely. Monitor events, alarms, and video feeds in real-time. Facilitate evacuations and respond to security incidents instantly from your mobile device.
- Remote NetBox system management
- Real-time event and alarm monitoring
- Live surveillance video review
- Remote door control
- Evacuation mustering coordination
- Video snapshot sharing
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LenelS2's Mobile Security Professional allows both management and staff to operate their NetBox access control and video management systems from anywhere. Users can switch between separate NetBox systems or partitions directly in the app. Mobile Security Professional is administered from a central location, and all actions are instantly displayed at the command center. With Mobile Security Professional, mobile staff can review surveillance video, monitor events and alarms in real time and manage evacuations. Cameras are accessible on demand, displaying high-quality, high frame rate video. Video snapshots can be shared as needed. In response to event activity, staff is able to take immediate action such as remotely opening related doors and identifying a person of interest in video. Mustering for evacuations is effortless, with multiple mustering points coordinated right on the screen. Mobile Security Professional dramatically improves productivity, decision making and response time.
Screenshots
Verdict
The clearest difference is rating: Mobile Security Professional at 2.0 against Pelco Mobile™'s 1.7. Pelco Mobile™'s advantage is review sentiment (23% vs 5%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mobile Security Professional holds the better App Store score, 2.0 against 1.7. Both are backed by a comparable volume of ratings — 46 and 29 respectively. Written reviews complicate that: 23% of Pelco Mobile™'s written reviews are positive against 5% of Mobile Security Professional's, so the app with the better star average is not the one people write more warmly about.
Pelco Mobile™ ships an update every 3 months, Mobile Security Professional every 4 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Pelco Mobile™ | Mobile Security Professional |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (46 ratings) | 2.0 (29 ratings) — better |
| Positive reviews | 22.6% of reviews — better | 4.5% of reviews |
| Number of ratings | 46 — better | 29 |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 | 12.0 |
| Further details — not scored | ||
| Size | 7 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Motorola Solutions, Inc | Honeywell International, Inc. |
Customer experience
Pelco Mobile™
Mobile Security Professional
Bugs and requests
Pelco Mobile™
Reported bugs
13 issues- App crashes when adding a system
- App freezes when adding a system
- App crashes when selecting a camera
- Camera information is lost after closing the app
- App crashes after iOS updates
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- App crashes when trying to connect to demo systems
- App crashes on startup
- App does not open
- App freezes on iPhone 6 Plus
- Poor PTZ control on 360 Grandeye
- Cannot view cameras at the bottom of a list when using a Bluetooth keyboard
- Server editing pane does not open fully
- Demo systems show 'failed to connect'
Requested features
7 requests- Support for Optera cameras
- Fix compatibility with iOS 13 and 14
- Update app for iPhone 7 Plus
- Increase system connection limit
- Add Endura support
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- Add Sarix audio support
- Add ability to connect to dx8000 system
Mobile Security Professional
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pelco Mobile™
No in-app purchases
Mobile Security Professional
No in-app purchases
Questions
Is Pelco Mobile™ free?
Is Mobile Security Professional free?
Which has better reviews, Pelco Mobile™ or Mobile Security Professional?
Do Pelco Mobile™ or Mobile Security Professional have ads?
Which is updated more often, Pelco Mobile™ or Mobile Security Professional?
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