Comparison

Pelco Mobile™ vs Mobile Security Professional

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pelco Mobile™

Access live and recorded video from various Pelco surveillance systems remotely. Monitor people and property from any location using Wi-Fi or cellular connections. Connect to multiple VMS systems simultaneously for comprehensive video access.

Highlights
  • View live and recorded video
  • Control PTZ cameras
  • Direct IP camera connection
  • Tag searches for organization
  • Support for Optera and EVO cameras
  • View/acknowledge events
Features
Read full description

Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments. Features: • View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems • View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later) • Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system • Onscreen application help • Tag Searches makes organizing the cameras easier. • Optera 180/270/360 support through VxStorage for Live/PTZ. • EVO Camera support • Triggering Preset/Patterns • VideoXpert: Support for video bookmarking • VideoXpert: Support for viewing/acknowledging events Requirements: • VideoXpert version 1.9 or later • Digital Sentry – requires version 7.13 or later. Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com. • Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later • Pelco Aggregation - requires v1.0 or above Pelco Aggregation server • Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above • Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection

About

Mobile Security Professional

Manage access control and video surveillance systems remotely. Monitor events, alarms, and video feeds in real-time. Facilitate evacuations and respond to security incidents instantly from your mobile device.

Highlights
  • Remote NetBox system management
  • Real-time event and alarm monitoring
  • Live surveillance video review
  • Remote door control
  • Evacuation mustering coordination
  • Video snapshot sharing
Read full description

LenelS2's Mobile Security Professional allows both management and staff to operate their NetBox access control and video management systems from anywhere. Users can switch between separate NetBox systems or partitions directly in the app. Mobile Security Professional is administered from a central location, and all actions are instantly displayed at the command center. With Mobile Security Professional, mobile staff can review surveillance video, monitor events and alarms in real time and manage evacuations. Cameras are accessible on demand, displaying high-quality, high frame rate video. Video snapshots can be shared as needed. In response to event activity, staff is able to take immediate action such as remotely opening related doors and identifying a person of interest in video. Mustering for evacuations is effortless, with multiple mustering points coordinated right on the screen. Mobile Security Professional dramatically improves productivity, decision making and response time.

Screenshots

Pelco Mobile™4 screens
Mobile Security Professional4 screens

Verdict

The call

The clearest difference is rating: Mobile Security Professional at 2.0 against Pelco Mobile™'s 1.7. Pelco Mobile™'s advantage is review sentiment (23% vs 5%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mobile Security Professional holds the better App Store score, 2.0 against 1.7. Both are backed by a comparable volume of ratings — 46 and 29 respectively. Written reviews complicate that: 23% of Pelco Mobile™'s written reviews are positive against 5% of Mobile Security Professional's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Pelco Mobile™ ships an update every 3 months, Mobile Security Professional every 4 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Pelco Mobile™ versus Mobile Security Professional: the parameters behind the verdict, then further details
ParameterPelco Mobile™Mobile Security Professional
PriceFreeFree
Rating1.7 (46 ratings)2.0 (29 ratings) — better
Positive reviews22.6% of reviews — better4.5% of reviews
Number of ratings46 — better29
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.012.0
Further details — not scored
Size7 MB46 MB
Age rating4+4+
DeveloperMotorola Solutions, IncHoneywell International, Inc.

Customer experience

Pelco Mobile™

All ratings46 ratings
Positive19.6%
Neutral0.0%
Negative80.4%
Written reviews53 reviews
Positive22.6%
Neutral5.7%
Negative71.7%

Mobile Security Professional

All ratings29 ratings
Positive17.2%
Neutral13.8%
Negative69.0%
Written reviews22 reviews
Positive4.5%
Neutral27.3%
Negative68.2%

Bugs and requests

Pelco Mobile™

Reported bugs

13 issues
  • App crashes when adding a system
  • App freezes when adding a system
  • App crashes when selecting a camera
  • Camera information is lost after closing the app
  • App crashes after iOS updates
Show 8 more
  • App crashes when trying to connect to demo systems
  • App crashes on startup
  • App does not open
  • App freezes on iPhone 6 Plus
  • Poor PTZ control on 360 Grandeye
  • Cannot view cameras at the bottom of a list when using a Bluetooth keyboard
  • Server editing pane does not open fully
  • Demo systems show 'failed to connect'

Requested features

7 requests
  • Support for Optera cameras
  • Fix compatibility with iOS 13 and 14
  • Update app for iPhone 7 Plus
  • Increase system connection limit
  • Add Endura support
Show 2 more
  • Add Sarix audio support
  • Add ability to connect to dx8000 system

Mobile Security Professional

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pelco Mobile™

No in-app purchases

None

Mobile Security Professional

No in-app purchases

Questions

Is Pelco Mobile™ free?
Pelco Mobile™ is free to download, with no in-app purchases.
Is Mobile Security Professional free?
Mobile Security Professional is free to download, with no in-app purchases.
Which has better reviews, Pelco Mobile™ or Mobile Security Professional?
Mobile Security Professional is rated higher. Pelco Mobile™ averages 1.7 out of 5 from 46 ratings, while Mobile Security Professional averages 2.0 from 29 ratings.
Do Pelco Mobile™ or Mobile Security Professional have ads?
Neither Pelco Mobile™ nor Mobile Security Professional shows ads.
Which is updated more often, Pelco Mobile™ or Mobile Security Professional?
Pelco Mobile™ ships an update every 3 months, and Mobile Security Professional every 4 months. Most recently, Pelco Mobile™ was updated on October 21, 2026 and Mobile Security Professional on October 24, 2026.

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