Pelco Mobile™ vs ACC Mobile 3
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pelco Mobile™
Access live and recorded video from various Pelco surveillance systems remotely. Monitor people and property from any location using Wi-Fi or cellular connections. Connect to multiple VMS systems simultaneously for comprehensive video access.
- View live and recorded video
- Control PTZ cameras
- Direct IP camera connection
- Tag searches for organization
- Support for Optera and EVO cameras
- View/acknowledge events
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Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments. Features: • View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems • View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later) • Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system • Onscreen application help • Tag Searches makes organizing the cameras easier. • Optera 180/270/360 support through VxStorage for Live/PTZ. • EVO Camera support • Triggering Preset/Patterns • VideoXpert: Support for video bookmarking • VideoXpert: Support for viewing/acknowledging events Requirements: • VideoXpert version 1.9 or later • Digital Sentry – requires version 7.13 or later. Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com. • Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later • Pelco Aggregation - requires v1.0 or above Pelco Aggregation server • Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above • Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection
ACC Mobile 3
This app provides security professionals with remote access to video surveillance systems. Monitor live and recorded footage, receive real-time alerts, and control PTZ cameras from any network-connected location.
- Remote video monitoring
- Live and recorded footage playback
- Push alarm notifications
- PTZ camera control
- H.264/H.265 camera support
- Analytic bounding boxes
- Audio talk down and listen
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ACC Mobile 3 extends the power of Avigilon Control Center™ video management software to mobile devices, enabling security professionals to efficiently monitor ACCTM systems and to quickly respond to incidents anytime and from any location that has network connectivity. The ACC Mobile 3 app works together with Avigilon Cloud Services to provide secure remote access to your cloud-connected ACC 7 sites, alleviating the need for any complicated firewall configuration. With the ACC Mobile 3 app, users can: • Sign in using Avigilon Cloud Services credentials for seamless access to an organization’s cloud-connected ACC 7 sites using firewall traversal • Directly connect to ACC 6 sites or ACC 7 sites not connected to Avigilon Cloud Services by specifying a IP address or hostname, port, and ACC credentials for each one • View live or recorded video from any H.264 or H.265 cameras connected to ACC sites • Efficiently stream live or recorded HD video from Avigilon cameras using High Definition Stream Management (HDSM)™ technology to optimize the use of network bandwidth • Receive push alarm notifications to quickly detect, verify, and act on events such as motion or video analytic rule triggers • View analytic bounding boxes for detected people and vehicles in video from Avigilon cameras with self-learning analytics • Use audio talk down to deter an intruder by broadcasting voice audio to cameras with connected speakers (not available for ACC Core edition) • Listen to live or recorded audio from cameras with a connected microphone (not available for ACC Core edition) • Easily review recorded video using the recorded video timeline • Control PTZ cameras including running tours and moving to defined presets • View live video from multiple cameras at a time using selectable view layouts ACC Mobile 3 is available for use with ACC Core, Standard, and Enterprise edition sites. Whether connecting through Avigilon Cloud Services (ACC 7.4.4.14 or a more recent version) or directly (ACC 6.2.0 or a more recent version), ACC Mobile 3 requires ACC sites to be running the ACC Web Endpoint component. The ACC Web Endpoint is pre-installed on Avigilon Network Video Recorders (NVRs) and High Definition Video Appliances (HDVAs), is part of the firmware for ACC ES Recorders and ACC ES Appliances, and is available as a separate download for any server running on Windows.
Screenshots
Verdict
Pelco Mobile™ and ACC Mobile 3 both sit at 1.7 stars, but that hides the real split: 23% of Pelco Mobile™'s written reviews are positive against 9% of ACC Mobile 3's. Pelco Mobile™ also leads on iOS requirement (12.0 vs 14.0). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.7 for Pelco Mobile™ against 1.8 for ACC Mobile 3. Both are backed by a comparable volume of ratings — 46 and 122 respectively. Written reviews are what separate them: 23% of Pelco Mobile™'s written reviews are positive against 9% of ACC Mobile 3's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 21, 2026 and October 23, 2026 respectively.
| Parameter | Pelco Mobile™ | ACC Mobile 3 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (46 ratings) | 1.8 (122 ratings) — better |
| Positive reviews | 22.6% of reviews — better | 9.4% of reviews |
| Number of ratings | 46 | 122 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 7 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Motorola Solutions, Inc | Avigilon Corporation |
Customer experience
Pelco Mobile™
ACC Mobile 3
User reviews
Pelco Mobile™
From 46 App Store ratingsWhat we love
- 👍 Useful tool for monitoring
- 👍 Works well on older devices
- 👍 Smooth and snappy on iPhone 5s
- 👍 Great video quality
- 👍 Easy to use app
Room to improve
- 🐛 Crashes frequently
- 🐛 Freezes when adding systems
- 🐛 App shuts down when selecting cameras
- 🐛 Lost camera information after closing app
- 🐛 Not compatible with Optera cameras
ACC Mobile 3
From 122 App Store ratingsWhat we love
- 👍 Desktop client is great
- 👍 Cameras themselves are great
- 👍 Direct IP connections fixed
- 👍 Server connectivity issue fixed (v 3.26.6)
Room to improve
- 🐛 Constant login issues
- 🐛 App crashes frequently
- 🐛 App stops working
- 🐛 Randomly logs out
- 🐛 Images not refreshing
Bugs and requests
Pelco Mobile™
Reported bugs
13 issues- App crashes when adding a system
- App freezes when adding a system
- App crashes when selecting a camera
- Camera information is lost after closing the app
- App crashes after iOS updates
Show 8 moreShow fewer
- App crashes when trying to connect to demo systems
- App crashes on startup
- App does not open
- App freezes on iPhone 6 Plus
- Poor PTZ control on 360 Grandeye
- Cannot view cameras at the bottom of a list when using a Bluetooth keyboard
- Server editing pane does not open fully
- Demo systems show 'failed to connect'
Requested features
7 requests- Support for Optera cameras
- Fix compatibility with iOS 13 and 14
- Update app for iPhone 7 Plus
- Increase system connection limit
- Add Endura support
Show 2 moreShow fewer
- Add Sarix audio support
- Add ability to connect to dx8000 system
ACC Mobile 3
Reported bugs
86 issues- Always logs me out
- Unable to connect to site
- App never works right
- Constant connection issues
- Cannot scroll to next camera page
Show 81 moreShow fewer
- App will not allow me to enter my email address
- App hasn’t worked in about 3 months
- Won’t accept login password
- App does not work at all on iOS
- Have to delete and reinstall daily
- App will randomly log you out
- Images and names of cameras not correctly shown
- Crashes constantly
- Tells me my credentials are incorrect
- App rarely works
- Rarely connects
- App is terrible
- Cannot even log in
- Email address field not accessible
- Every time you change your password you lose access
- App constantly crashes or locks you out
- Constantly logs you out
- Cannot reconnect
- App requires reinstall every week
- Constantly getting booted off
- Still getting alerts when signed off
- Speed and responsiveness is terrible
- We have to uninstall daily and redownload
- Logs me out sporadically
- Sometimes doesn’t accept my email address/username
- Don’t get the play back icon
- Thumbnail images are jumbled up
- Constantly having issues with crashing or connecting to sites
- App works 50% of the time
- Spend 10 minutes trying to re log in, delete and reinstall
- App not working in mini iPad
- App crash and close
- Have to delete and reinstall app more than I should
- Won’t access all of the servers
- Viewing the sites on a stable basis is impossible
- Have to refresh the sites page over and over
- Buggy, unintuitive
- Painfully slow
- Cloud authentication takes more than a minute or fail completely
- Responding to alerts is late
- Mobile app doesn’t support push notifications for on premise installations
- Massively unstable
- Use it perhaps 1 in 10 attempts
- Continually loses connection to the Cloud
- Super slow
- Disconnects from sites frequently
- Only have 6 cameras in a view
- Often I cannot connect to the EMEA server
- iOS App is always shut down
- When opening an active alarm message you get an alert not found
- Takes approx 20 seconds for cameras and alerts to load
- Cannot connect, ever
- App broken
- Issues connecting to web services
- Constant no internet warnings
- It breaks every time we get pushed an update
- It is not reliable
- Will not connect to the sites when it’s needed most
- Does not work with the latest version of iOS
- Terrible lag
- PTZ is about 10 seconds behind
- Cannot access recorded footage anymore
- App stops streaming video
- Not receiving any alerts
- Barely usable
- Slow to respond
- Does not support search or scrolling of recorded video
- Only 68 of them show in the app
- App won’t even open at all
- Keeps crashing
- Latest version now crashes each and every time
- Crashes every time I try to open an alert
- Nothing happens once I trust a site
- Unable to configure anything
- Can’t see all 6 cameras you pick for a group, only 2
- When alarm triggered, the picture stalls
- Can’t generate more than 6 cameras per view
- Populates cameras from all connected servers
- Duplicate camera entries in the app
- Use port 8443 instead of 443
- Asks me to trust the NVR but nothing happens
Requested features
11 requests- Ability to scroll to next camera page
- Search features like in full ACC client
- Analytics event and alarm searches
- Dark mode option
- Directly open to user-defined view
Show 6 moreShow fewer
- Continuous live video streaming
- Hide standby connections in camera list
- Support for more than 6 cameras per view
- Saved views from server transfer to app
- Better camera view for iPad
- Modernize app entirely
In-app purchases
Pelco Mobile™
No in-app purchases
ACC Mobile 3
No in-app purchases
Questions
Is Pelco Mobile™ free?
Is ACC Mobile 3 free?
Which has better reviews, Pelco Mobile™ or ACC Mobile 3?
Do Pelco Mobile™ or ACC Mobile 3 have ads?
Which is updated more often, Pelco Mobile™ or ACC Mobile 3?
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