Pelco Mobile™ vs HID Reader Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pelco Mobile™
Access live and recorded video from various Pelco surveillance systems remotely. Monitor people and property from any location using Wi-Fi or cellular connections. Connect to multiple VMS systems simultaneously for comprehensive video access.
- View live and recorded video
- Control PTZ cameras
- Direct IP camera connection
- Tag searches for organization
- Support for Optera and EVO cameras
- View/acknowledge events
Read full descriptionHide full description
Pelco Mobile™ provides remote access to live and recorded video from Pelco VideoXpert Systems, Digital Sentry systems, Endura networks equipped with SM5200 System Managers, and Sarix cameras. Monitor the people and property you are protecting from anywhere over a Wi-Fi, 3G, or 4G connection. Simultaneously connect to up to 150 Pelco VMS systems to access video across VMS environments. Features: • View live and recorded video from cameras attached to VideoXpert (Enterprise, Ultimate and Professional), Digital Sentry, and Endura SM5200 systems • View live images directly from Pelco IP Cameras operating on Sarix firmware version 1.7.x (or later) • Control PTZ cameras attached to a VideoXpert, DS, or SM5200 system • Onscreen application help • Tag Searches makes organizing the cameras easier. • Optera 180/270/360 support through VxStorage for Live/PTZ. • EVO Camera support • Triggering Preset/Patterns • VideoXpert: Support for video bookmarking • VideoXpert: Support for viewing/acknowledging events Requirements: • VideoXpert version 1.9 or later • Digital Sentry – requires version 7.13 or later. Digital Sentry versions earlier than 7.8 require the DS Web Service, available on Pelco.com. • Endura – requires v1.0 or later SM5200 System Manager; PTZ and Recorded video require v1.4 or later • Pelco Aggregation - requires v1.0 or above Pelco Aggregation server • Pelco IP camera direct connection – requires Sarix firmware version 1.7.x or above • Network access to the desired cameras and systems is required to view video feeds via Wi-Fi or 3G/4G connection
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
Read full descriptionHide full description
HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Screenshots
Verdict
The clearest difference is rating: HID Reader Manager at 2.6 against Pelco Mobile™'s 1.7. Pelco Mobile™'s advantage is review sentiment (23% vs 12%) and iOS requirement (12.0 vs 14.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Reader Manager holds the better App Store score, 2.6 against 1.7. Both are backed by a comparable volume of ratings — 46 and 26 respectively. Written reviews complicate that: 23% of Pelco Mobile™'s written reviews are positive against 12% of HID Reader Manager's, so the app with the better star average is not the one people write more warmly about.
Pelco Mobile™ ships an update every 3 months, HID Reader Manager every 2 months. The most recent releases landed on October 9, 2026 and October 12, 2026 respectively.
| Parameter | Pelco Mobile™ | HID Reader Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (46 ratings) | 2.6 (26 ratings) — better |
| Positive reviews | 22.6% of reviews — better | 11.5% of reviews |
| Number of ratings | 46 — better | 26 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 7 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | Motorola Solutions, Inc | HID Global |
Customer experience
Pelco Mobile™
HID Reader Manager
Bugs and requests
Pelco Mobile™
Reported bugs
13 issues- App crashes when adding a system
- App freezes when adding a system
- App crashes when selecting a camera
- Camera information is lost after closing the app
- App crashes after iOS updates
Show 8 moreShow fewer
- App crashes when trying to connect to demo systems
- App crashes on startup
- App does not open
- App freezes on iPhone 6 Plus
- Poor PTZ control on 360 Grandeye
- Cannot view cameras at the bottom of a list when using a Bluetooth keyboard
- Server editing pane does not open fully
- Demo systems show 'failed to connect'
Requested features
7 requests- Support for Optera cameras
- Fix compatibility with iOS 13 and 14
- Update app for iPhone 7 Plus
- Increase system connection limit
- Add Endura support
Show 2 moreShow fewer
- Add Sarix audio support
- Add ability to connect to dx8000 system
HID Reader Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pelco Mobile™
No in-app purchases
HID Reader Manager
No in-app purchases
Questions
Is Pelco Mobile™ free?
Is HID Reader Manager free?
Which has better reviews, Pelco Mobile™ or HID Reader Manager?
Do Pelco Mobile™ or HID Reader Manager have ads?
Which is updated more often, Pelco Mobile™ or HID Reader Manager?
Other comparisons















