Comparison

mpengo Service Call vs EMDECS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mpengo Service Call

Manage your service business from initial contact to final invoice. Track time, materials, and charges with customizable rate tables. Capture customer signatures and sync data across devices for offline access and team collaboration.

Highlights
  • Call and customer management
  • Time and material tracking
  • Customizable rate tables
  • Digital signature capture
  • Offline data access
  • Data synchronization
  • Invoice generation
Features
Read full description

Run your service business better with the all-in-one service app. Manage your calls from first contact to invoicing to client history with mpengo Service Call. Ideal if you’re in HVAC repair, Plumbing, Property Management, IT Service, Electrical, Carpentry, or any other service oriented trade. Record a call, the problem, and the work performed while tracking all of your time, materials, and any additional charges from built in, customizable rate tables. Create your invoice and even have your customers sign-off on the work right on your iPad. Your data is stored on your device, so you can work anywhere, online or off. You can sync your information with other iPads so you can share details with others in your company. Built-in reports help you analyze your work and your business. The data can also be exported to other programs. Service Call integrates with mpengo Ltd.’s cloud-based Dispatch Board. From any device on any platform, your company’s dispatcher can update your iPad with Service Calls / Work Orders for Service Call. Watch how Service Call works at http://mpengo.com/servicecallvideo.html. All mpengo Ltd. apps are supported with free 24/7 built-in email support mpengo Service Call Highlights: - Replace your Work Order book, Address Book, and Price Book - Manage all customer contact info, service details, and notes - Review the history of previous calls and work done - See maps to your customer’s address without leaving the app - Standardize pricing across your service calls with rates/pricing tables - Record material and labor charges for invoicing - Obtain signature approval of the work done - Receive and acknowledge customer payments made - Email completed jobs and invoices to your customers or home office - Synchronize your iPad with others in your company - Import customer info and pricing data from other sources - Export invoice register and timesheet info for other programs in spreadsheet compatible format Work Faster, Smarter, Everywhere with mpengo Ltd. For more information, visit us at www.mpengo.com Visit www.mpengoreviews.com for a complete list of reviews from every country.

About

EMDECS

This app streamlines fleet maintenance by enabling technicians to manage inspections, repair orders, and repair history. It allows for quick part scanning, vehicle information retrieval, and completion of inspection sheets for efficient operations.

Highlights
  • PM inspection and circle check (online/offline)
  • Repair orders and history management
  • Part scanning and vehicle information lookup
  • Inspection sheet completion
  • Cloud-based scalability
  • Third-party software integration
Features
Read full description

Global Leaders in Fleet Maintenance Management Software EMDECS Mobile™ Helps technicians with PM inspection, circle check online and offline, repair orders and repair history. Plus, EMDECS allows technicians to enter and retrieve helpful information for efficient fleet maintenance management and it allows technicians to quickly scan parts, find vehicle information, complete inspection sheets, and much more. *Note that a subscription to EMDECs is required to use this app. Features: - Cloud-Based Scalability - Comprehensive Data & Reporting/Analysis - Best-in-Class North America- Based Customer Service - Third-Party Software Integration Options - Financial Module or 3rd Party Integrations - Telematics Integrations - Real-Time Activity Dashboard/Service Board - Inventory & Asset Tracking - Billing & Invoicing - Cost Tracking - Compliance Management - Employee Management - Incident Reporting - Mileage Tracking - Repair Tracking - Scheduling Software - Service History - VIN Lookups - Work Order Management - Warranty Tracking - PM Scheduling - Dedicated Technician Portals - Driver Portal (for DVIRs) - Tire Module - Rental & Leasing Module - DVSA Approved Maintenance System (UK Only) - Free onboarding/training About BrightOrder: At BrightOrder, we thrive on providing an unparalleled ecosystem of solutions that serve every area of your heavy-duty vehicle operation. We strive to better every asset and aspect of your business by simplifying workflows, breaking down barriers of communication, and putting the best information at your fingertips in order to strengthen the greater whole. Our premiere maintenance software, EMDECS is an incredibly powerful and versatile cloud-based tool that is designed to improve your uptime with confidence. It goes way beyond simple repair orders by tracking labor, inventory, preventative maintenance, warranties and more - all in real time. We also offer a variety of additional modules, integrations, and telematics devices to suit the specific needs of your business because we also know there’s no true one-size-fits-all in these situations. BrightOrder Telematics offer a variety of hardware from GPS devices, DashCams, Tracking Devices and more that give you peace of mind for your driver's safety and vehicle's security from any device in real-time. From fleets to repair shops, drivers to technicians, vendors to customers, (and more) - BrightOrder’s solutions take into account every moving piece for greater overall efficiency. We pride ourselves on having a best-in-class North America based customer experience team that helps onboard and train your team (for free!) and build solid relationships in order to ensure you get the best out of our solutions. BrightOrder offers everything you need to better your team, and better your operation.

Screenshots

EMDECS2 screens

Verdict

The call

The clearest difference is review sentiment: mpengo Service Call at 84% against EMDECS's 0%. mpengo Service Call also leads on iOS requirement (12.0 vs 15.1). EMDECS's advantage is price (Free vs $22.99) and update cadence (every 3 weeks vs every 2 months). On ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

EMDECS is free to download; mpengo Service Call costs $22.99 up front. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

mpengo Service Call ships an update every 2 months, EMDECS every 3 weeks. The most recent releases landed on October 23, 2026 and October 9, 2026 respectively.

Scorecard6 real differences · 4 level
mpengo Service Call versus EMDECS: the parameters behind the verdict, then further details
Parametermpengo Service CallEMDECS
Price$22.99Free — better
Rating4.6 (16 ratings) — better—
Positive reviews83.8% of reviews — better0.0% of reviews
Number of ratings16 — better—
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaid — betterSubscription
DevicesiPadiPhone, iPad, iPod — better
Requires iOS12.0 — better15.1
Further details — not scored
Size5 MB20 MB
Age rating4+4+
Developermpengo Ltd.BrightOrder Inc.

Customer experience

mpengo Service Call

All ratings16 ratings
Positive87.5%
Neutral0.0%
Negative12.5%
Written reviews37 reviews
Positive83.8%
Neutral8.1%
Negative8.1%

EMDECS

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

mpengo Service Call

No in-app purchases

None

EMDECS

No in-app purchases

Questions

Is mpengo Service Call free?
mpengo Service Call costs $22.99, with no in-app purchases.
Is EMDECS free?
EMDECS is free to download, with no in-app purchases.
Do mpengo Service Call or EMDECS have ads?
Neither mpengo Service Call nor EMDECS shows ads.
Which is updated more often, mpengo Service Call or EMDECS?
mpengo Service Call ships an update every 2 months, and EMDECS every 3 weeks. Most recently, mpengo Service Call was updated on October 23, 2026 and EMDECS on October 9, 2026.

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