Comparison

mySugr vs Dexcom Clarity

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mySugr

This app centralizes all your diabetes-related data, including blood sugar readings, medication, and diet. It offers personalized tracking, automatic logging from connected devices, and insightful reports. Advanced features provide real-time glucose monitoring and insulin dose recommendations.

Highlights
  • Personalized Homescreen
  • Automatic Blood Sugar Logging
  • Real-time Glucose Values
  • Insulin Dose Recommendations
  • PDF & Excel Reports
  • Blood Glucose Reminders
Features
Read full description

Simplifying life with diabetes Download now! The mySugr app stores all your important diabetes data from connected devices, integrations, and manual entries, in one convenient place. APP FEATURES

 - Personalized Homescreen: Track your diet, medication, carb intake, blood glucose levels, and more in one place. - Easy Connections: Your connected Accu-Chek blood glucose meter automatically logs your blood sugar readings into the app. (The availability of devices may vary by country or region) - More: Reports, clear blood sugar graphs, estimated HbA1c, and secure data backup. mySugr Glucose Insights Now available in selected countries (Lithuania, Kuwait, Qatar) mySugr Glucose Insights is a new device within the mySugr app that activates when you connect an Accu-Chek SmartGuide sensor: - Real-time Glucose Values: View your glucose levels directly on your mobile device (also: Apple Watch). - Prediction Features: Stay ahead of potential glucose excursions with real-time predictions. - Customizable settings and alarms: Meet your personal needs by adjusting the target range, setting alarm values for high and low glucose, and more. For more information on country availability, visit your local Accu-Chek website. PRO FEATURES

 Take your diabetes therapy to the next level! - mySugr Bolus Calculator: Receive precise insulin dose recommendations (available in select countries with mySugr PRO). - PDF & Excel reports: save or print all your data for you or your doctor. - More: Smart search, blood glucose reminders, challenges and meal photos. INTEGRATIONS
 - Continuous Glucose Monitoring: Accu-Chek SmartGuide* - Blood Glucose Meters: Accu-Chek® Instant, Accu-Chek® Aviva Connect, Accu-Chek® Performa Connect, Accu-Chek® Guide* - Apple Health® - Steps, activity, blood pressure, CGM data, weight, and more. - Accu-Chek Care Jurisdiction Statement & Hardware Regulatory Clearance: The mySugr application connects with external medical hardware devices (such as blood glucose meters) to display and manage diabetes tracking data. Connected medical hardware devices compatible with this application hold regulatory clearances, market approvals, or certifications in their respective sales jurisdictions. Medical hardware connectivity features within the app are strictly restricted and enabled on a country-by-country basis in compliance with local regulatory authorizations. SUPPORT: Have a problem or praise? support@mysugr.com

 https://www.mysugr.com/en/app-tc-privacy "To help you get familiar with all the functions of the app, read the User’s Manual carefully. In the app, go to More > User’s Manual.
 Upgrading to mySugr PRO will charge your store account. Your subscription automatically renews unless canceled at least 24 hours prior to the end of the current period. The cancellation of the current active subscription period is not allowed. Your subscription and auto-renewal options can be managed in your account settings in the store settings after purchase. The mySugr Logbook is used to support the treatment of diabetes, but cannot replace a visit to your doctor/diabetes care team. You still require professional and regular review of your long-term blood sugar values and must continue to independently manage your blood sugar levels.

About

Dexcom Clarity

This app provides diabetes management insights for continuous glucose monitoring (CGM) users. It helps identify glucose patterns and trends over time, aiding in better diabetes control and potentially increasing time in target glucose ranges. Users can track key metrics, share data with healthcare providers, and set personalized goals.

Highlights
  • Glucose pattern and trend analysis
  • Time in range tracking
  • Data sharing with healthcare professionals
  • Setting Time in Range goals
  • Report viewing, saving, printing, and emailing
  • Notifications and email alerts
Read full description

Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time. Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns. Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.* Log in with your Dexcom account to: • Keep tabs on your time in range, patterns and other key metrics. • Allow clinics to access to your data and reports to make appointments more efficient. • Set Time in Range goals. • Turn on daily or weekly notifications and emails. • View, save, print, and email all reports. • Connect to partner apps for more features and benefits. This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646. Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint. *Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.

Screenshots

mySugr4 screens
Dexcom Clarity4 screens

Verdict

The call

mySugr and Dexcom Clarity both sit at 4.7 stars, but that hides the real split: 88% of mySugr's written reviews are positive against 46% of Dexcom Clarity's. mySugr also leads on update cadence (every 2 weeks vs every 3 months) and chart position (#53 vs unranked). Dexcom Clarity's advantage is in-app purchases (none vs 2). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. mySugr sells 2 in-app purchases, starting at $4.99 per month. Dexcom Clarity asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for mySugr against 4.6 for Dexcom Clarity. Both are backed by a comparable volume of ratings — 34K and 13K respectively. Written reviews are what separate them: 88% of mySugr's written reviews are positive against 46% of Dexcom Clarity's.

UpkeepUpdate frequency

mySugr ships an update every 2 weeks, Dexcom Clarity every 3 months. Both last shipped on November 1, 2026.

Scorecard5 real differences · 6 level
mySugr versus Dexcom Clarity: the parameters behind the verdict, then further details
ParametermySugrDexcom Clarity
PriceFreeFree
Rating4.7 (34K ratings) — better4.6 (13K ratings)
Positive reviews87.6% of reviews — better45.9% of reviews
Number of ratings34K — better13K
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#53 — better—
DevicesiPhone, Apple WatchiPhone, iPad
Requires iOS18.217.6 — better
Further details — not scored
Size643 MB36 MB
Age rating17+4+
DevelopermySugr GmbHDexCom, Inc.

Customer experience

mySugr

All ratings33,350 ratings
Positive93.1%
Neutral3.1%
Negative3.8%
Written reviews3,658 reviews
Positive87.6%
Neutral4.5%
Negative8.0%

Dexcom Clarity

All ratings12,930 ratings
Positive90.3%
Neutral3.5%
Negative6.3%
Written reviews307 reviews
Positive45.9%
Neutral13.0%
Negative41.0%

User reviews

mySugr

From 34K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient data tracking
  • 💡 Helpful features like estimated A1C
  • 👍 Integrates with other health apps
  • 👍 Motivating and engaging

Room to improve

  • 🐛 Connectivity issues with some devices
  • 🔍 Limited customization options
  • 💰 Paid version required for some key features
  • 🙄 Annoying monster animation
  • 🔍 Confusing or cluttered interface in some areas

Dexcom Clarity

From 13K App Store ratings

What we love

  • 🚀 Provides great insight
  • 📊 Helpful reports and data
  • 💯 Life-changing device
  • 🔍 Detailed glucose tracking
  • 🤝 Integrates with healthcare providers

Room to improve

  • 🐛 Connectivity issues
  • 🔒 Login problems
  • 📉 Unreliable sensor readings
  • 🚫 Doesn't work internationally
  • 📱 Poor iPad support

Bugs and requests

mySugr

Reported bugs

3 issues
  • Syncing issues with some glucose meters
  • Persistent notification bugs
  • Crashes or freezes on certain devices

Requested features

5 requests
  • Add bolus calculator for insulin dosing
  • Improve data visualization and reporting
  • Allow more customization of tracked data and interface
  • Integrate with more devices and apps
  • Add support for tracking other health metrics (e.g. blood pressure, weight)

Dexcom Clarity

Reported bugs

4 issues
  • Reports not updating
  • Clarity app crashing
  • Sensor calibration issues
  • Data not syncing between apps

Requested features

5 requests
  • Ability to add personal notes
  • Customizable report formatting
  • More detailed data export options
  • Ability to adjust graph scales
  • Display daily high/low/average glucose

In-app purchases

2 purchases

mySugr

Subscriptions2
  • mySugr PRO: Monthly$4.991 Month
  • mySugr PRO: Yearly$39.991 Year
None

Dexcom Clarity

No in-app purchases

Questions

Is mySugr free?
mySugr is free to download, with in-app purchases available.
Is Dexcom Clarity free?
Dexcom Clarity is free to download, with no in-app purchases.
Which has better reviews, mySugr or Dexcom Clarity?
mySugr is rated higher. mySugr averages 4.7 out of 5 from 34K ratings, while Dexcom Clarity averages 4.6 from 13K ratings.
Do mySugr or Dexcom Clarity have ads?
Neither mySugr nor Dexcom Clarity shows ads.
Which is updated more often, mySugr or Dexcom Clarity?
mySugr ships an update every 2 weeks, and Dexcom Clarity every 3 months. Most recently, mySugr was updated on November 1, 2026 and Dexcom Clarity on November 1, 2026.

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