Live800 vs CRMChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Live800
This tool enables businesses to engage in real-time conversations with website visitors directly from their mobile devices. It allows for proactive outreach, multi-channel communication, and efficient management of customer interactions, enhancing customer satisfaction and reducing communication costs.
- Real-time visitor tracking
- Initiate proactive conversations
- Multi-channel communication (QQ/MSN)
- Quick response templates
- View chat history and messages
- Respond to visitor messages
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Live800是一款企业级的网站实时交流系统,网站访客只需点击网页中的对话图标,就能直接和网站客服人员进行即时交流,是在线客服,在线营销的有力工具。Live800 for iPhone帮助您脱离桌面电脑,随时随地掌握谁在何时何地访问了您的网站,并可轻松发起主动对话,助您提供更优质的在线沟通品质,降低在线沟通成本,提升客户满意度,赶快来试试吧! 功能特点: 1.查看谁在浏览网站,并可发起主动对话 2.一个客服可同时支持与多个访客进行对话 3.多渠道沟通无障碍,访客可以使用QQ/MSN与您对话 4.方便快捷的常用语同步搜索 5.查看对话记录和留言信息并可对留言及时回复 我们期待您的意见,若您有任何建议,问题或担忧,请您发送电邮至:info@live800.com或者关注我们的官方微博 http://weibo.com/live800
CRMChat
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随时随地接收到用户的各种咨询，商家可以添加话术库、也可以对用户进行分组、加标签、加备注进行管理，是商家客户管理的工具
Screenshots
Verdict
The clearest difference is update cadence: CRMChat at fortnightly against Live800's every 6 weeks. CRMChat also leads on iOS requirement (9.0 vs 11.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Live800 ships an update every 6 weeks, CRMChat fortnightly. The most recent releases landed on June 5, 2026 and September 23, 2026 respectively.
| Parameter | Live800 | CRMChat |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 100.0% of reviews | — |
| Update frequency | Every 6 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 62 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | Chengdu Gold Armor Inc. | 西安众邦科技 |
In-app purchases
Live800
No in-app purchases
CRMChat
No in-app purchases
