Comparison

BoA vs Universal Assistance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BoA

Access essential flight information, including itineraries, airport locations, and airline contacts. This app simplifies your travel experience, making it more convenient and efficient.

Highlights
  • Flight itineraries
  • Airport locations
  • Airline contact information
  • Travel convenience
  • Efficient trip planning
Features
Read full description

La aplicación BoA (Boliviana de Aviación) te proporciona información esencial para tu viaje, incluyendo itinerarios de vuelos, la ubicación de aeropuertos y los contactos de la aerolínea. Accede de manera sencilla a la información que necesitas para hacer que tu experiencia de viaje con BoA sea más conveniente y eficiente.

About

Universal Assistance

This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.

Highlights
  • 24/7 multilingual call centers
  • Global operations across five continents
  • Assistance for health mishaps
  • Support for legal problems
  • Help with lost luggage and documents
  • State-of-the-art assistance system
Features
Read full description

About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.

Screenshots

BoA4 screens
Universal Assistance4 screens

Verdict

The call

The clearest difference is rating: Universal Assistance at 4.5 against BoA's 1.3. Universal Assistance also leads on in-app purchases (none vs 1) and update cadence (monthly vs every 5 months). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. BoA sells 1 one-off in-app purchase. Universal Assistance asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Universal Assistance holds the better App Store score, 4.5 against 1.3. That said, the two scores are not equally well evidenced: Universal Assistance has 418 ratings behind it against 76, so its average is the more settled of the two. Written reviews point the same way: 5% of BoA's written reviews are positive against 25% of Universal Assistance's.

UpkeepUpdate frequency

BoA ships an update every 5 months, Universal Assistance monthly. Both last shipped on November 6, 2026.

Scorecard6 real differences · 4 level
BoA versus Universal Assistance: the parameters behind the verdict, then further details
ParameterBoAUniversal Assistance
PriceFreeFree
Rating1.3 (76 ratings)4.5 (418 ratings) — better
Positive reviews5.2% of reviews24.9% of reviews — better
Number of ratings76418 — better
Update frequencyEvery 5 monthsMonthly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad — betteriPhone
Requires iOS17.616.0 — better
Further details — not scored
Size22 MB195 MB
Age rating4++12
DeveloperManuel PosadasUniversal Assistance S.A.

Customer experience

BoA

All ratings71 ratings
Positive8.5%
Neutral1.4%
Negative90.1%
Written reviews58 reviews
Positive5.2%
Neutral3.4%
Negative91.4%

Universal Assistance

All ratings403 ratings
Positive86.8%
Neutral1.5%
Negative11.7%
Written reviews169 reviews
Positive24.9%
Neutral5.3%
Negative69.8%

In-app purchases

1 purchases

BoA

One-time1
  • Desabilitar publicidad$0.99
None

Universal Assistance

No in-app purchases

Questions

Is BoA free?
BoA is free to download, with in-app purchases available.
Is Universal Assistance free?
Universal Assistance is free to download, with no in-app purchases.
Which has better reviews, BoA or Universal Assistance?
Universal Assistance is rated higher. BoA averages 1.3 out of 5 from 76 ratings, while Universal Assistance averages 4.5 from 418 ratings.
Do BoA or Universal Assistance have ads?
Neither BoA nor Universal Assistance shows ads.
Which is updated more often, BoA or Universal Assistance?
BoA ships an update every 5 months, and Universal Assistance monthly. Most recently, BoA was updated on November 6, 2026 and Universal Assistance on November 6, 2026.

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