ViewPoint Mobile vs Unity

Vertical Wave IP customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere! Included in Wave IP Version 3.0+ releases, ViewPoint Mobile provides all the benefits of one-touch access to secure call operations, company directory services, mobile messaging and real-time availability for your entire organization from any Apple iOS device running iOS 7.0 and above. Enhanced Call Handling • Place calls over data networks using the integrated softphone, or use your cellular number • Single phone number for all your inbound and outbound calls • Call redirect - seamless move active calls between devices • Incorporate CRM or other corporate data to provide “context” to every call • Effortlessly transfer, conference, record and manage multiple calls • Annotate calls in real time with textual notes Simplified Contact Management • Single view into company directory, public and private groups and personal contacts • Personalized “Favorites” list for frequently used contacts Real-time Presence • At-a-glance view of availability and personal status for entire organizations, branch offices and company departments • Utilize custom personal statuses Call History and Logs • Monitor, track and report mobile call activity • Single view of inbound and outbound call activity • Secure mobile messaging log and usage reporting Secure Mobile Messaging • Message co-workers privately and securely • Ensure compliance with automated monitoring tools for keyword identification and tagging Visual Voice Mail • Single voice mail box for office and mobile phone messages • Respond to important calls first with a consolidated view of pending messages Call Recording • Record any call with a single click, or automatically record all calls • Access recorded calls securely through a unified voice mail or email inbox • Annotate recordings with textual notes for easy lookup

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you. The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution. Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers. Supported Features: • Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls • Visual Voicemail: Download, play, delete and view all voicemails • Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device. • Busy Lamp Field: See the phone status of any user in your group or enterprise • Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile • Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see. • Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls. • Dark mode supported