Comparison

MBTA See Say vs CFS Shuttle

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MBTA See Say

Report suspicious activity discreetly and instantaneously to Transit Police. Send pictures, text messages, and locations. Receive service alerts and BOLO notifications.

Highlights
  • Report suspicious activity
  • Send photos and text messages
  • Share location data
  • Disable camera flash
  • Receive T-Alerts
  • View BOLO alerts
Features
Read full description

"See something Say something” for smartphones 

 The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity. From the App home screen, riders have two easy options for contacting Transit Police: * The “Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police. * The “Call Transit Police” button will connect customers directly to Transit Police. The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible. 
 Additional Features Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions. BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA. For example, SeeSay may display information about a missing person, such as where they were last seen. If you see this person you may call or send a report to Transit Police.

About

CFS Shuttle

Track shuttle bus locations in real-time to know exactly when your ride will arrive. Avoid waiting in bad weather or at night by staying indoors until your shuttle is close. Rate your experience to help improve service.

Highlights
  • Live shuttle location tracking
  • Estimated arrival times
  • Rate your experience
  • Seamless travel experience
  • Safety and convenience
Features
Read full description

This mobile app provides a seamless and smooth bus ride to track the shuttles allowing our riders to stay safely inside the buildings or in your vehicle during inclement weather or at night. With this robust technology, you have the peace of mind to: * View the live location of the buses on route * See the estimate arrival time * Rate your overall experience Our goal is to provide a superior experience to all guests and employees. Download the app today to begin your journey!

Screenshots

MBTA See Say3 screens
CFS Shuttle3 screens

Verdict

The call

The clearest difference is review sentiment: MBTA See Say at 67% against CFS Shuttle's 0%. MBTA See Say also leads on rating (4.6 vs 1.0) and ratings volume (495 vs 1). CFS Shuttle's advantage is update cadence (every 2 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MBTA See Say holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: MBTA See Say has 495 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 67% of MBTA See Say's written reviews are positive against 0% of CFS Shuttle's.

UpkeepUpdate frequency

MBTA See Say ships an update every 3 months, CFS Shuttle every 2 weeks. The most recent releases landed on November 1, 2026 and October 31, 2026 respectively.

Scorecard5 real differences · 5 level
MBTA See Say versus CFS Shuttle: the parameters behind the verdict, then further details
ParameterMBTA See SayCFS Shuttle
PriceFreeFree
Rating4.6 (495 ratings) — better1.0 (1 ratings)
Positive reviews67.3% of reviews — better0.0% of reviews
Number of ratings495 — better1
Update frequencyEvery 3 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.6
Further details — not scored
Size19 MB72 MB
Age rating4+4+
DeveloperELERTS CorpDPV Transportation

Customer experience

MBTA See Say

All ratings446 ratings
Positive90.4%
Neutral2.9%
Negative6.7%
Written reviews55 reviews
Positive67.3%
Neutral3.6%
Negative29.1%

CFS Shuttle

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

MBTA See Say

Reported bugs

5 issues
  • Email validation error preventing login
  • Persistent alerts that won't clear
  • Shutter sound not disabling in camera
  • Comment/complaint option leads nowhere
  • Repeated notifications about resolved cases

Requested features

7 requests
  • Reduce number of steps in reporting process
  • Clearer suspect photos and descriptions
  • Batch delete alerts instead of individual dismissal
  • Better transit delay information integration
  • Less visible app icon on home screen
Show 2 more
  • Improved subway cell coverage support
  • Clarified guidelines for suspicious behavior reporting

CFS Shuttle

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MBTA See Say

No in-app purchases

None

CFS Shuttle

No in-app purchases

Questions

Is MBTA See Say free?
MBTA See Say is free to download, with no in-app purchases.
Is CFS Shuttle free?
CFS Shuttle is free to download, with no in-app purchases.
Which has better reviews, MBTA See Say or CFS Shuttle?
MBTA See Say is rated higher. MBTA See Say averages 4.6 out of 5 from 495 ratings, while CFS Shuttle averages 1.0 from 1 ratings.
Do MBTA See Say or CFS Shuttle have ads?
Neither MBTA See Say nor CFS Shuttle shows ads.
Which is updated more often, MBTA See Say or CFS Shuttle?
MBTA See Say ships an update every 3 months, and CFS Shuttle every 2 weeks. Most recently, MBTA See Say was updated on November 1, 2026 and CFS Shuttle on October 31, 2026.

Other comparisons