Comparison

MBTA See Say vs Mass511

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MBTA See Say

Report suspicious activity discreetly and instantaneously to Transit Police. Send pictures, text messages, and locations. Receive service alerts and BOLO notifications.

Highlights
  • Report suspicious activity
  • Send photos and text messages
  • Share location data
  • Disable camera flash
  • Receive T-Alerts
  • View BOLO alerts
Features
Read full description

"See something Say something” for smartphones 

 The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity. From the App home screen, riders have two easy options for contacting Transit Police: * The “Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police. * The “Call Transit Police” button will connect customers directly to Transit Police. The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible. 
 Additional Features Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions. BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA. For example, SeeSay may display information about a missing person, such as where they were last seen. If you see this person you may call or send a report to Transit Police.

About

Mass511

Get real-time traffic updates, incident alerts, and camera views for Massachusetts highways. This app offers hands-free audio notifications and personalized route management to keep you informed while driving.

Highlights
  • Hands-free audio notifications
  • Zoom-enabled map with camera views
  • Real-time incident and weather updates
  • Personalized account management
  • Traffic speed monitoring
  • Access to traveler resources
Features
Read full description

The Mass511 app is the Massachusetts Department of Transportation's official traffic and traveler information app. The Mass511 app, new and improved in 2022, provides up-to-date traffic information for interstates, U.S. routes and state highways across Massachusetts. FEATURES: • Hands-free, eyes-free audio notifications of traffic events while you drive • A zoom-enabled map with tappable traffic event icons and surrounding camera views • Near real-time updates on traffic incidents, construction, weather and road closures • Manage My Mass511 personalized accounts including saved routes, areas, and camera views and email and text alerts • View current traffic speeds • View traffic cameras throughout the state. Sign up for a My Mass511 account to save cameras for easy access. • Access to additional traveler information resources NOTE: Continued use of GPS running in the background can decrease device battery life. The primary responsibility of every driver is the safe operation of their vehicle. While traveling, mobile communication devices should be used only when the motor vehicle is at a complete stop, off the traveled portion of the roadway. Do not text and drive (it's against the law) or use this app while driving. App developed by Castle Rock Associates https://www.castlerockits.com. For help with Mass511, please visit https://mass511.com/help/index.html.

Screenshots

MBTA See Say3 screens
Mass5114 screens

Verdict

The call

The clearest difference is review sentiment: MBTA See Say at 67% against Mass511's 20%. MBTA See Say also leads on rating (4.6 vs 3.4) and ratings volume (494 vs 60). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MBTA See Say holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: MBTA See Say has 494 ratings behind it against 60, so its average is the more settled of the two. Written reviews point the same way: 67% of MBTA See Say's written reviews are positive against 20% of Mass511's.

UpkeepUpdate frequency

MBTA See Say ships an update every 3 months, Mass511 every 4 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
MBTA See Say versus Mass511: the parameters behind the verdict, then further details
ParameterMBTA See SayMass511
PriceFreeFree
Rating4.6 (494 ratings) — better3.4 (60 ratings)
Positive reviews67.3% of reviews — better20.0% of reviews
Number of ratings494 — better60
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS13.0 — better17.6
Further details — not scored
Size19 MB40 MB
Age rating4+4+
DeveloperELERTS CorpCastle Rock Associates, Inc.

Customer experience

MBTA See Say

All ratings446 ratings
Positive90.4%
Neutral2.9%
Negative6.7%
Written reviews55 reviews
Positive67.3%
Neutral3.6%
Negative29.1%

Mass511

All ratings53 ratings
Positive58.5%
Neutral5.7%
Negative35.8%
Written reviews10 reviews
Positive20.0%
Neutral10.0%
Negative70.0%

Bugs and requests

MBTA See Say

Reported bugs

5 issues
  • Email validation error preventing login
  • Persistent alerts that won't clear
  • Shutter sound not disabling in camera
  • Comment/complaint option leads nowhere
  • Repeated notifications about resolved cases

Requested features

7 requests
  • Reduce number of steps in reporting process
  • Clearer suspect photos and descriptions
  • Batch delete alerts instead of individual dismissal
  • Better transit delay information integration
  • Less visible app icon on home screen
Show 2 more
  • Improved subway cell coverage support
  • Clarified guidelines for suspicious behavior reporting

Mass511

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MBTA See Say

No in-app purchases

None

Mass511

No in-app purchases

Questions

Is MBTA See Say free?
MBTA See Say is free to download, with no in-app purchases.
Is Mass511 free?
Mass511 is free to download, with no in-app purchases.
Which has better reviews, MBTA See Say or Mass511?
MBTA See Say is rated higher. MBTA See Say averages 4.6 out of 5 from 494 ratings, while Mass511 averages 3.4 from 60 ratings.
Do MBTA See Say or Mass511 have ads?
Neither MBTA See Say nor Mass511 shows ads.
Which is updated more often, MBTA See Say or Mass511?
MBTA See Say ships an update every 3 months, and Mass511 every 4 months. Most recently, MBTA See Say was updated on October 29, 2026 and Mass511 on October 24, 2026.

Other comparisons