Mass511 appears to be a legitimate app. The AppsHunter Legitimacy Score for Mass511 is 80 out of 100 points across 7 verification signals from App Store and developer data.

Mass511 User Reviews

Name: Mass511
Rating: 3.48148 (54 reviews)

Mass511

Castle Rock Associates, Inc.

✈️ Travel

Customer Experience

Positive experience20.0% of reviews

Neutral10.0% of reviews

Negative experience70.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Mass511 Safe?

Mass511 appears mostly safe based on user ratings. AppsHunter Safety Score for Mass511 is 70/100.

This assessment is based on 54 user ratings, with an App Store average of 3.5/5.

Safety Analysis

58.5% of ratings point to a safe experience

5.7% of ratings suggest some concerns

35.8% of ratings point to a risky experience

~ Based on 53 App Store ratings for Mass511.

Is Mass511 Legit?

Mass511 appears to be a legitimate app. AppsHunter Legitimacy Score for Mass511 is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Meh

It would help if massdot actually fixed their cameras for once.

spydermyke990

6 months ago

Response from developer

Thanks for the feedback. We’re sorry about the frustration with the cameras. If you’re able to share more details about what you’re experiencing, please contact us at feedback@castlerockits.com

Favorites Not Functioning

I do not see a favorite heart icon on the app or browser interface. I didn’t see any info explaining how to add a location on the app but it must be an option as there is a tab where they can be added telling me i should add one :-)

Nahton

7 months ago

Response from developer

Sorry for the confusion. We appreciate the feedback and are continuing to improve the app to make this clearer and easier to use. Locations can be favorited from the search results screen when you are logged in to your account. Tap the search button at the bottom of the screen and perform a route, place, or roadway search, for example “Boston, MA to Newton, MA.” The screen will update with a map view of your search, and below the “Show Results” arrow you should see a favorite button. Tapping that button will allow you to save the location to your favorites. If you need any help feel free to contact us at feedback@castlerockits.com

Edit: a problem solved

I couldn’t see the map, but once I created an account I could.

Green Laughter

a year ago

Response from developer

Hi, Green Laughter - Thanks for letting us know that you were able to see the map after you created an account. Interestingly, an account is not required to use the Mass511 app, including the map. We're hoping you can provide some additional information in case there's a bug we need to fix. Are you finding that you can only see the map when you're logged in? Any other details you can provide about times you're not able to see the map would be super helpful! If you're willing, please send additional info to pm@castlerockits.com. Thanks!

Can’t see the map

Just white, though I can see info points on the white background.

Green Laughter

a year ago

Response from developer

Hi, Green Laughter - Sorry to hear that you are having troubles with the map. If you continue to have troubles loading the map, then please email us at pm@castlerockits.com with additional details to help us investigate. Are you connecting over WiFi or a cellular network? If cellular, which cellular network provider are you using? Thank you!

Not intuitive

Takes a long time to figure out how to do things in the app

sefyjol

2 years ago

Response from developer

Thank you for your comments - we will continue work to make the app easier to use. Please reach out to pm@castlerockits.com if you have some specific details you'd like to share with us.

No notification

Mass Pike eastbound was shut down on 6/25/24 at 1:30am and detoured at the Copley plaza exit. There were no notification of this detour/shut down of the highway.

bphase33

2 years ago

Response from developer

Thank you for your comments. We apologize that you didn't find the information you needed in the Mass511 app and will continue to improve the system.

Baloney site

It would have been 5 if the camera’s worked properly

ChazThe Curmudgeon

2 years ago

Response from developer

Thank you, we appreciate the feedback.

Needs work

Lots of glitches and certainly isn’t in real time Did not show any form of construction and road closures that I encountered
you can’t remove critical alerts that have nothing to do with where you are

karens songs

2 years ago

Response from developer

We’re sorry you had a negative experience. We will continue to make improvements to our system. Thank you for your comments.

Inaccurate

I needed to travel Rt13 north from Leominster to Townsend. I knew the road in Lunenburg was closed 12/18/23 and needed to return 12/19.

Google map was ambiguous where 511 showed no issues!! I checked periodically as my time to leave approached. Google maps showed “lane closure” but still 511 showed all ok!

Google was right! Uninstalled 511…..

Rclark9280