MyIH vs Blackbox Wellness
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyIH
Access your health plan information, find providers, and manage your benefits on the go. This app provides a secure way to view your ID card, track deductibles, and check claim statuses. It also offers tools for health management and direct communication with member services.
- Find a doctor or provider
- Access member ID card
- View benefits and plan details
- Track deductible status
- Manage primary care providers
- Check claim status
- Secure messaging
Read full descriptionHide full description
Independent Health’s free MyIH app brings members the RedShirt® Treatment whenever and wherever they need it – with the convenience of finding a doctor or provider, access to their member ID card, benefits information and more! Serving all of Western New York from its home in Buffalo, NY, Independent Health is a not-for-profit health plan dedicated to helping members get and stay healthy. Learn more at independenthealth.com. App Features: Find a Doctor – Search for a doctor, specialist, pharmacy, hospital or urgent care facility in your network quickly and easily. My ID Card – Access your member ID card to view and share at doctor appointments or whenever needed. My Benefits* – View plan details and benefits – right on the spot – for everyone covered under your plan. My Deductible Tracker* – Check your status and always know where you stand in meeting your in-network deductible. My Doctors - Access, manage and update your primary care providers. My Claims* - Check on the status of claims from your account – including provider details, cost share and Explanation of Benefits documents. My Documents* - Review your personal plan documents, contract, and statements. Secure Message Center - Receive and view your secure messages from Independent Health. Health Extras* - View your Health Extras balance and monitor your activity. Health Apps* - Access to tools and resources to help you better manage your health and achieve wellness goals. Live Chat* - Chat with a member services representative about claims, benefits or any question you might have as it relates to your plan. Safe and Secure – Create an Independent Health member account in the MyIH app or use your online member account to securely access your personal information. * Available on select plans.
Blackbox Wellness
Read full descriptionHide full description
Download the Blackbox Wellness app to easily book classes and manage your fitness experience - anytime, anywhere. Make a reservation, get added to a wait list, check your profile and membership status, and more – all from your device. Visit https://blackboxwellness.net/ to learn more.
Screenshots
Verdict
The clearest difference is update cadence: MyIH at every 3 weeks against Blackbox Wellness's every 9 months. Blackbox Wellness's advantage is iOS requirement (15.6 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyIH ships an update every 3 weeks, Blackbox Wellness every 9 months. The most recent releases landed on October 29, 2026 and September 10, 2026 respectively.
| Parameter | MyIH | Blackbox Wellness |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.7K ratings) — better | — |
| Positive reviews | 29.0% of reviews | — |
| Number of ratings | 4.7K — better | — |
| Update frequency | Every 3 weeks — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 104 MB | 31 MB |
| Age rating | 17+ | 4+ |
| Developer | Independent Health Association, Inc | Blackbox Wellness LLC |
Bugs and requests
MyIH
Reported bugs
16 issues- The app doesn't work, wasted 30 minutes trying to just get on it
- The app is slow and lags all the time, takes a long time to load info
- Moved healthy extras amount off the main screen and now it's just a white screen
- Never works without at least one issue, constantly lagging and freezing
- Site is having problems, I get an error when I try to read an email
Show 11 moreShow fewer
- Website is down, can't redeem gift cards
- EOB not available, system can't change primary care physician
- The EOB on the website rarely show the information of what was charged and what was paid
- Continually freezing and won't let me access my account
- Kicks me out of the app with every click, can't stay in for more than 5 seconds
- Can't exit out of the screen asking to choose paperless delivery
- Difficult to get the gift card, security code and card keep going to default
- Entered the code for the Amazon gift card and it didn't work
- Took 10 mins to get my card info off the app, got 20 emails saying someone logged in
- No back button, app is so bad
- Always hangs up when trying to process information
Requested features
2 requests- I would like to be able to see if authorizations have been approved, this should be a visible item for patients to access
- Need a list of specialists provided in the app
Blackbox Wellness
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyIH
No in-app purchases
Blackbox Wellness
No in-app purchases
Questions
Is MyIH free?
Is Blackbox Wellness free?
Do MyIH or Blackbox Wellness have ads?
Which is updated more often, MyIH or Blackbox Wellness?
Other comparisons
