Comparison

MyIH vs train716

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyIH

Access your health plan information, find providers, and manage your benefits on the go. This app provides a secure way to view your ID card, track deductibles, and check claim statuses. It also offers tools for health management and direct communication with member services.

Highlights
  • Find a doctor or provider
  • Access member ID card
  • View benefits and plan details
  • Track deductible status
  • Manage primary care providers
  • Check claim status
  • Secure messaging
Features
Read full description

Independent Health’s free MyIH app brings members the RedShirt® Treatment whenever and wherever they need it – with the convenience of finding a doctor or provider, access to their member ID card, benefits information and more! Serving all of Western New York from its home in Buffalo, NY, Independent Health is a not-for-profit health plan dedicated to helping members get and stay healthy. Learn more at independenthealth.com. App Features: Find a Doctor – Search for a doctor, specialist, pharmacy, hospital or urgent care facility in your network quickly and easily. My ID Card – Access your member ID card to view and share at doctor appointments or whenever needed. My Benefits* – View plan details and benefits – right on the spot – for everyone covered under your plan. My Deductible Tracker* – Check your status and always know where you stand in meeting your in-network deductible. My Doctors - Access, manage and update your primary care providers. My Claims* - Check on the status of claims from your account – including provider details, cost share and Explanation of Benefits documents. My Documents* - Review your personal plan documents, contract, and statements. Secure Message Center - Receive and view your secure messages from Independent Health. Health Extras* - View your Health Extras balance and monitor your activity. Health Apps* - Access to tools and resources to help you better manage your health and achieve wellness goals. Live Chat* - Chat with a member services representative about claims, benefits or any question you might have as it relates to your plan. Safe and Secure – Create an Independent Health member account in the MyIH app or use your online member account to securely access your personal information. * Available on select plans.

About

train716

Features
Read full description

For members of train716 to reserve their place in a class, sign up for gym events, and general account management like updating headshots and credit card on file.

Screenshots

MyIH4 screens
train7164 screens

Verdict

The call

The clearest difference is ads: MyIH at none against train716's shown. train716's advantage is device support (3 vs 1) and iOS requirement (15 vs 18.0). On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard3 real differences · 7 level
MyIH versus train716: the parameters behind the verdict, then further details
ParameterMyIHtrain716
PriceFreeFree
Rating4.6 (4.7K ratings) — better—
Positive reviews30.0% of reviews—
Number of ratings4.7K — better—
Update frequencyEvery 3 weeks—
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS18.015 — better
Further details — not scored
Size104 MB85 MB
Age rating17+4+
DeveloperIndependent Health Association, IncPushPress, Inc.

Bugs and requests

MyIH

Reported bugs

16 issues
  • The app doesn't work, wasted 30 minutes trying to just get on it
  • The app is slow and lags all the time, takes a long time to load info
  • Moved healthy extras amount off the main screen and now it's just a white screen
  • Never works without at least one issue, constantly lagging and freezing
  • Site is having problems, I get an error when I try to read an email
Show 11 more
  • Website is down, can't redeem gift cards
  • EOB not available, system can't change primary care physician
  • The EOB on the website rarely show the information of what was charged and what was paid
  • Continually freezing and won't let me access my account
  • Kicks me out of the app with every click, can't stay in for more than 5 seconds
  • Can't exit out of the screen asking to choose paperless delivery
  • Difficult to get the gift card, security code and card keep going to default
  • Entered the code for the Amazon gift card and it didn't work
  • Took 10 mins to get my card info off the app, got 20 emails saying someone logged in
  • No back button, app is so bad
  • Always hangs up when trying to process information

Requested features

2 requests
  • I would like to be able to see if authorizations have been approved, this should be a visible item for patients to access
  • Need a list of specialists provided in the app

train716

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyIH

No in-app purchases

None

train716

No in-app purchases

Questions

Is MyIH free?
MyIH is free to download, with no in-app purchases.
Is train716 free?
train716 is free to download, with no in-app purchases.
Do MyIH or train716 have ads?
train716 shows ads; MyIH does not.

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