Web vs BlackBerry Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Web
Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.
- Secure intranet access
- No manual VPN connection
- Centralized bookmark management
- Add, edit, and remove bookmarks
- QR code scanning
- Access web apps
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Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID
BlackBerry Connect
This enterprise instant messaging and presence application enhances team communication and collaboration. It securely extends corporate IM platforms to mobile devices without VPNs, offering features like real-time availability and private contact management.
- Instant messaging
- Real-time presence
- Corporate directory lookup
- Secure data encryption
- Background notifications
- Conversation history search
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IMPORTANT NOTE: The BlackBerry Connect application will not operate without the necessary back-end software. Please contact your IT administrator for a username and password. BlackBerry Connect™ is an enterprise instant message (IM) and presence application that improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy. BlackBerry Connect extends corporate instant messaging platforms like Microsoft Lync and OCS to market leading mobile devices without requiring a VPN, firewall holes or servers in the DMZ. It provides instant messaging, presence, and corporate directory lookup from an easy-to-use interface. End User Features: •Keep personal contacts and IMs private •View colleagues’ real-time availability via presence •Select the best way to communicate – IM, email*, or a phone call •Receive message alerts and notifications, even when the app is in the background •Search corporate directory for a contact •Manage multiple chats in conversation view •Use swipe cell for quick actions on contacts view •View contacts by groups and favorites •Search conversation history, even in offline or airplane mode •Set presence status and personal message •Set alert and away preferences •Automatically optimized client for iPhone or iPad •Retina display support IT Features: •Protect corporate data in motion and at rest with military-grade encryption •Secure the corporate network by not requiring firewall holes or servers in the DMZ •Configure granular security policies such as strong password requirements •Prevent data leakage by disabling cut/copy/paste and separating work and personal contacts •Remote lock or wipe corporate data while preserving personal information •Detect and prevent jailbroken devices from connecting to the corporate network •Integrates with other Good mobile collaboration solutions, providing seamless and secure end-to-end business workflow *Require BlackBerry Work Please Note: BlackBerry Connect is not compatible with iPod Touch
Screenshots
Verdict
The clearest difference is rating: Web at 4.5 against BlackBerry Connect's 1.6. Web also leads on ratings volume (22K vs 129) and review sentiment (18% vs 5%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Web holds the better App Store score, 4.5 against 1.6. That said, the two scores are not equally well evidenced: Web has 22K ratings behind it against 129, so its average is the more settled of the two. Written reviews point the same way: 18% of Web's written reviews are positive against 5% of BlackBerry Connect's.
Web ships an update every 2 months, BlackBerry Connect every 4 months. The most recent releases landed on September 24, 2026 and August 12, 2026 respectively.
| Parameter | Web | BlackBerry Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (22K ratings) — better | 1.6 (129 ratings) |
| Positive reviews | 17.6% of reviews — better | 4.9% of reviews |
| Number of ratings | 22K — better | 129 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 97 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | AirWatch, LLC | BlackBerry Corporation |
Customer experience
Web
BlackBerry Connect
User reviews
Web
From 22K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Fast and responsive
- 📲 Convenient mobile access
Room to improve
- 🐛 Frequent crashes and freezes
- 🔌 Connectivity issues
- 📄 Rendering problems with certain pages
- 🔒 Security and profile initialization errors
BlackBerry Connect
From 129 App Store ratingsWhat we love
- 👍 When it works, it's reliable
- 👍 Improved over time (recent positive mention)
Room to improve
- 🐛 Constantly disconnects
- 🐛 Fails to connect
- 🐛 Messages lost/not received
- 🐛 Retry loops
- 🐛 Crashing/freezing
Bugs and requests
Web
Reported bugs
3 issues- Incompatibility with iOS 14.5 and later
- Kiosk mode issues after recent update
- Inability to download/print payslips
Requested features
3 requests- Dark mode option
- Face ID/Touch ID support
- Improved offline functionality
BlackBerry Connect
Reported bugs
33 issues- App disconnects frequently
- App fails to connect
- Messages are lost or not received
- App enters a retry loop
- App crashes or freezes
Show 28 moreShow fewer
- Login functionality is broken
- Contacts are incorrectly shown as offline
- Notifications are unreliable or missing
- App does not function correctly in the background
- Slow connection or loading times
- Inconsistent performance
- HTML code displayed in messages
- App closes when switching to other applications
- Authentication errors occur
- Incompatibility with specific iOS versions
- Poor user interface design
- Chat history is not synchronized between PC and mobile
- App stops working after updates
- Microphone input for text not functioning
- Cannot differentiate between new and viewed IMs
- App crashes when opening chat windows
- QR code and access code failed
- App freezes after logging in
- App signs in and out randomly
- Cannot sync with OCS on laptop
- Online status stuck incorrectly
- App shows phantom invitations but no actual messages
- Server busy errors
- Messages not delivered despite appearing so
- Chat messages getting deleted
- Authentication to a different user error
- Kernel panic when trying to connect
- Application not authorized error
Requested features
7 requests- Improve background operation
- Ensure reliable notifications
- Fix chat history synchronization between devices
- Add fingerprint login authentication
- Option to disable launcher feature
Show 2 moreShow fewer
- Improve status indicator visibility
- Allow copying/pasting from password vaults
In-app purchases
Web
No in-app purchases
BlackBerry Connect
No in-app purchases
Questions
Is Web free?
Is BlackBerry Connect free?
Which has better reviews, Web or BlackBerry Connect?
Do Web or BlackBerry Connect have ads?
Which is updated more often, Web or BlackBerry Connect?
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