Access Manager vs HID Mobile Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Access Manager
Empower end-users to securely reset forgotten passwords and unlock accounts independently. This mobile solution reduces helpdesk burden for administrators and minimizes downtime for users.
- Password reset
- Account unlock
- Self-service for end-users
- Reduced helpdesk calls
- Secure access management
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Provides password reset and account unlock in conjunction with your Nervepoint Access Manager software appliance. Reset your forgotten password or unlock your account anytime, anywhere. Download the software appliance from www.nervepoint.com System Administrators, free yourself from the burden and cost of helpdesk calls and empower your end users to securely reset their own forgotten passwords. End Users, no more waiting around for tech support to reset that forgotten password. Getting you back to work with minimal delay.
HID Mobile Access
Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.
- Unlock doors and gates with smartphone
- Secure Mobile IDs
- Reader detection when app is closed
- Location services for reader detection
- Organization setup required
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HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
Screenshots
Verdict
The clearest difference is rating: HID Mobile Access at 4.7 against Access Manager's 1.7. HID Mobile Access also leads on update cadence (every 3 months vs every 16 months) and ratings volume (9K vs 9). Access Manager's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Mobile Access holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 0% of Access Manager's written reviews are positive against 23% of HID Mobile Access's.
Access Manager ships an update every 16 months, HID Mobile Access every 3 months. The most recent releases landed on October 7, 2026 and October 16, 2026 respectively.
| Parameter | Access Manager | HID Mobile Access |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (9 ratings) | 4.7 (9K ratings) — better |
| Positive reviews | 0.0% of reviews | 23.0% of reviews — better |
| Number of ratings | 9 | 9K — better |
| Update frequency | Every 16 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 16 MB | 134 MB |
| Age rating | 4+ | 4+ |
| Developer | LogonBox Limited | HID Global |
Customer experience
Access Manager
HID Mobile Access
Bugs and requests
Access Manager
Not enough reviews yet to summarise bugs or requests.
HID Mobile Access
Reported bugs
4 issues- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality
Requested features
4 requests- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation
In-app purchases
Access Manager
No in-app purchases
HID Mobile Access
No in-app purchases
Questions
Is Access Manager free?
Is HID Mobile Access free?
Which has better reviews, Access Manager or HID Mobile Access?
Do Access Manager or HID Mobile Access have ads?
Which is updated more often, Access Manager or HID Mobile Access?
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