Comparison

Access Manager vs HID Mobile Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access Manager

Empower end-users to securely reset forgotten passwords and unlock accounts independently. This mobile solution reduces helpdesk burden for administrators and minimizes downtime for users.

Highlights
  • Password reset
  • Account unlock
  • Self-service for end-users
  • Reduced helpdesk calls
  • Secure access management
Features
Read full description

Provides password reset and account unlock in conjunction with your Nervepoint Access Manager software appliance. Reset your forgotten password or unlock your account anytime, anywhere. Download the software appliance from www.nervepoint.com System Administrators, free yourself from the burden and cost of helpdesk calls and empower your end users to securely reset their own forgotten passwords. End Users, no more waiting around for tech support to reset that forgotten password. Getting you back to work with minimal delay.

About

HID Mobile Access

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

Highlights
  • Unlock doors and gates with smartphone
  • Secure Mobile IDs
  • Reader detection when app is closed
  • Location services for reader detection
  • Organization setup required
Features
Read full description

HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.

Screenshots

Access Manager1 screens
HID Mobile Access4 screens

Verdict

The call

The clearest difference is rating: HID Mobile Access at 4.7 against Access Manager's 1.7. HID Mobile Access also leads on update cadence (every 3 months vs every 16 months) and ratings volume (9K vs 9). Access Manager's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HID Mobile Access holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 0% of Access Manager's written reviews are positive against 23% of HID Mobile Access's.

UpkeepUpdate frequency

Access Manager ships an update every 16 months, HID Mobile Access every 3 months. The most recent releases landed on October 7, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
Access Manager versus HID Mobile Access: the parameters behind the verdict, then further details
ParameterAccess ManagerHID Mobile Access
PriceFreeFree
Rating1.7 (9 ratings)4.7 (9K ratings) — better
Positive reviews0.0% of reviews23.0% of reviews — better
Number of ratings99K — better
Update frequencyEvery 16 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS11.0 — better15.0
Further details — not scored
Size16 MB134 MB
Age rating4+4+
DeveloperLogonBox LimitedHID Global

Customer experience

Access Manager

All ratings9 ratings
Positive11.1%
Neutral0.0%
Negative88.9%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

HID Mobile Access

All ratings9,004 ratings
Positive93.4%
Neutral3.1%
Negative3.5%
Written reviews318 reviews
Positive23.0%
Neutral10.4%
Negative66.7%

Bugs and requests

Access Manager

Not enough reviews yet to summarise bugs or requests.

HID Mobile Access

Reported bugs

4 issues
  • Bluetooth connectivity issues
  • Conflicts with Apple Pay
  • Unreliable unlock detection
  • Disappearing widget functionality

Requested features

4 requests
  • Integration with Apple Wallet
  • Standalone Apple Watch functionality
  • Customizable settings (e.g. favorite readers)
  • Improved background/locked-screen operation

In-app purchases

None

Access Manager

No in-app purchases

None

HID Mobile Access

No in-app purchases

Questions

Is Access Manager free?
Access Manager is free to download, with no in-app purchases.
Is HID Mobile Access free?
HID Mobile Access is free to download, with no in-app purchases.
Which has better reviews, Access Manager or HID Mobile Access?
HID Mobile Access is rated higher. Access Manager averages 1.7 out of 5 from 9 ratings, while HID Mobile Access averages 4.7 from 9K ratings.
Do Access Manager or HID Mobile Access have ads?
Neither Access Manager nor HID Mobile Access shows ads.
Which is updated more often, Access Manager or HID Mobile Access?
Access Manager ships an update every 16 months, and HID Mobile Access every 3 months. Most recently, Access Manager was updated on October 7, 2026 and HID Mobile Access on October 16, 2026.

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