SupportCenter Plus vs HelpDesk for HR
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SupportCenter Plus
Empower your support team to manage and resolve customer requests on the go. This mobile application allows for efficient ticket handling, including viewing, editing, and performing actions on requests from any location. It aims to significantly reduce response and resolution times for your help desk.
- Filter requests by status
- Create, edit, and delete requests
- Perform request actions (assign, close, reply)
- Add time entries and resolutions
- Speech recognition for input
- Multi-language support
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ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (assign, close, reply, forward) for requests. * Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean
HelpDesk for HR
Access HR resources, including forms, policies, and procedures, from a comprehensive library. Watch replays of expert calls, stay updated with blog posts and news alerts, and submit HR questions for professional answers.
- Watch Boss Call replays
- Browse and download HR forms
- Access policies and procedures
- Read blog posts and news alerts
- Submit HR questions to professionals
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The HelpDesk for HR mobile app is a companion to your HelpDesk for HR membership. With our mobile app you will be able to watch Boss Call replays, browse, download, and bookmark Forms, Document, Policies, and Procedures from our Library of 700+ items, keep up to date with our blog posts, receive breaking news alerts, and last but not least send to support any HR question you might need to have answered by top HR professionals and certified EEOC investigators. This app is a great addition to our membership!
Screenshots
Verdict
The clearest difference is rating: HelpDesk for HR at 5.0 against SupportCenter Plus's 2.0. HelpDesk for HR also leads on update cadence (every 3 weeks vs every 7 months). SupportCenter Plus's advantage is ratings volume (4 vs 1) and iOS requirement (8.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpDesk for HR holds the better App Store score, 5.0 against 2.0. Both are backed by a comparable volume of ratings — 4 and 1 respectively.
SupportCenter Plus ships an update every 7 months, HelpDesk for HR every 3 weeks. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.
| Parameter | SupportCenter Plus | HelpDesk for HR |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (4 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 4 — better | 1 |
| Update frequency | Every 7 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 8.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 15 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Andere HR |
Customer experience
SupportCenter Plus
HelpDesk for HR
In-app purchases
SupportCenter Plus
No in-app purchases
HelpDesk for HR
No in-app purchases
Questions
Is SupportCenter Plus free?
Is HelpDesk for HR free?
Which has better reviews, SupportCenter Plus or HelpDesk for HR?
Do SupportCenter Plus or HelpDesk for HR have ads?
Which is updated more often, SupportCenter Plus or HelpDesk for HR?
Other comparisons
