SupportCenter Plus vs DSSL Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SupportCenter Plus
Empower your support team to manage and resolve customer requests on the go. This mobile application allows for efficient ticket handling, including viewing, editing, and performing actions on requests from any location. It aims to significantly reduce response and resolution times for your help desk.
- Filter requests by status
- Create, edit, and delete requests
- Perform request actions (assign, close, reply)
- Add time entries and resolutions
- Speech recognition for input
- Multi-language support
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ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc. * View, create, edit and delete requests. * Perform actions (assign, close, reply, forward) for requests. * Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean
DSSL Support
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DSSL Support is a professional technical support platform designed for security engineers, installers, integrators, and technical professionals working with CCTV, access control, networking, and integrated security systems. The app provides quick access to technical documentation, manufacturer resources, support contacts, troubleshooting guidance, and AI-assisted technical support in one easy-to-use platform. Features include: • Manufacturer technical support contacts • Technical manuals and PDF documentation • AI-assisted troubleshooting support • Secure user login and personalised access • Organised technical resource categories • Fast access to field engineering information DSSL Support is designed to help technical professionals reduce downtime, improve troubleshooting efficiency, and access key information while working in the field. New manufacturers, documentation, and support tools will continue to be added through future updates.
Screenshots
Verdict
The clearest difference is update cadence: DSSL Support at every 4 days against SupportCenter Plus's every 7 months. SupportCenter Plus's advantage is iOS requirement (8.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SupportCenter Plus ships an update every 7 months, DSSL Support every 4 days. The most recent releases landed on October 13, 2026 and October 1, 2026 respectively.
| Parameter | SupportCenter Plus | DSSL Support |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (4 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 4 — better | — |
| Update frequency | Every 7 months | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 8.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 15 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Luke Stephens |
In-app purchases
SupportCenter Plus
No in-app purchases
DSSL Support
No in-app purchases
Questions
Is SupportCenter Plus free?
Is DSSL Support free?
Do SupportCenter Plus or DSSL Support have ads?
Which is updated more often, SupportCenter Plus or DSSL Support?
Other comparisons
