KickBack Points vs First Step Help
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KickBack Points
Track your loyalty points and rewards from participating merchants. Easily find nearby locations and view your transaction history to maximize your earnings and plan your next reward.
- Displays current points total
- Recent transaction history
- Find participating merchants
- Search locations by city, state, or zip
- Enroll your card
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KickBack® Points Earn. Enroll. Spend. Stay on top of your KickBack Points with the KickBack Points app! This dynamic app for iPhone® and iPad® keeps track of your transactions as well as the number of KickBack Points earned every time you make a purchase at a participating merchant. Plus, the handy KB locator enables you to find participating KickBack merchants across the country, along with information for each KickBack location. Plot your next road trip. Plan your next purchase. Reward yourself with the KickBack Points app. Features: * Displays current points total * Recent history of KickBack Points transactions * KB locator * Search by city, state, or zip * Enroll your card
First Step Help
This utility app performs various network tests and diagnostics to help troubleshoot internet issues. It allows users to share test results with support agents for faster problem resolution. Additional features include live view sessions and router settings checks.
- Network tests and diagnostics
- Share test results with support
- Live View sessions
- Router settings check
- Location data for network analysis
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First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check. Note: The location permission gives us access to additional network data
Screenshots
Verdict
KickBack Points and First Step Help both sit at 3.0 stars, but that hides the real split: 100% of First Step Help's written reviews are positive against 30% of KickBack Points's. KickBack Points's advantage is ratings volume (40 vs 2) and iOS requirement (10.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.0 for KickBack Points against 3.0 for First Step Help. That said, the two scores are not equally well evidenced: KickBack Points has 40 ratings behind it against 2, so its average is the more settled of the two. Written reviews are what separate them: 30% of KickBack Points's written reviews are positive against 100% of First Step Help's.
Both ship on a similar rhythm, roughly every 5 months. Both last shipped on September 18, 2026.
| Parameter | KickBack Points | First Step Help |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (40 ratings) | 3.0 (2 ratings) |
| Positive reviews | 30.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 40 — better | 2 |
| Update frequency | Every 5 months | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 109 MB | 55 MB |
| Age rating | 17+ | 4+ |
| Developer | KickBack Points, L.L.C. | First Step Internet, L.L.C. |
Customer experience
KickBack Points
First Step Help
Bugs and requests
KickBack Points
Reported bugs
39 issues- App doesn't open
- Points not accurate
- Contests not working
- Cannot opt-in to offers
- Cannot contact support
Show 34 moreShow fewer
- Fantasy points not updating
- No points received
- App crashes
- App won't load
- Screen stays black
- Cannot log in
- Forgot PIN not working
- Cannot reset PIN
- Keyboard covers submit button
- Interface vanishes
- Numeric keyboard covers buttons
- Cannot enter card number
- Cannot submit card number
- App is defective
- Submit button placement issue
- App doesn't work half the time
- Cannot check balance or club status
- Fantasy football won't load
- Server error
- App freezes on first screen
- Card number checking takes too long
- Cannot swipe keyboard away
- Error on submitting numbers
- Cannot see typed information
- App has zero response to customers
- Bug fixes not implemented
- Login screen freezes
- Incompatible with older devices
- App doesn't work past PIN screen
- PIN is not valid
- App requires PIN with no help
- App doesn't find stations by GPS
- App requires manual location entry
- Screeching noise with headphones
Requested features
11 requests- Integrate Touch ID
- Integrate Passbook
- Barcode function for scanning
- Wallet option
- Use virtual card at pump
Show 6 moreShow fewer
- Email or text when win reward
- Dark mode option
- Advanced analytics dashboard
- Add card to Apple Wallet
- Open based on location
- Integration with Apple Pay
First Step Help
Not enough reviews yet to summarise bugs or requests.
In-app purchases
KickBack Points
No in-app purchases
First Step Help
No in-app purchases
Questions
Is KickBack Points free?
Is First Step Help free?
Which has better reviews, KickBack Points or First Step Help?
Do KickBack Points or First Step Help have ads?
Which is updated more often, KickBack Points or First Step Help?
Other comparisons
