Entergy vs Jackson 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Entergy
Manage your utility account with ease. Pay bills quickly, track energy usage, and stay informed about power outages. Customize notifications and access energy-saving tips.
- Quick bill payment
- View account balance and due date
- Outage map and alerts
- Report and check outage status
- View daily/monthly usage and costs
- Energy efficiency tips
- Customizable notifications
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Entergy app provides a quick, easy bill payment method, view outages and usage. Entergy’s mobile app offers customers a quick and easy way to manage their accounts. After viewing account balance and due date, customers can pay with a single swipe. Customers can also enroll in PaperFREE billing, make payment arrangements and choose a monthly billing date. With a bank account or debit/credit card, customers can pay as a guest.Find outage information on our outage map, Entergy Storm Center, or via text alerts for your specific location. Customers can also use the app to report an outage or check outage status via text messages. Take control by viewing daily usage and costs or monthly trends. Save energy and money with the latest energy efficiency tips. The app offers the ability to set up and manage contact preferences for billing, outage, usage and more via text, voice, or email channels. You can customize your dashboard to suit your needs and find the information you need, fast. Learn our latest news and updates with a single tap. Provide your feedback using Real Time Ratings following payments or before logout or share free form via Contact Us on More screen. Need to register your account? Visit myEntergy.com.
Jackson 311
Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.
- Report city issues
- Attach photos/videos
- Submit non-emergency concerns
- Directly to City of Jackson, MS
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This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for more detail. Submit your non-emergency concerns directly to the City of Jackson, MS!
Screenshots
Verdict
The clearest difference is rating: Entergy at 2.7 against Jackson 311's 1.8. Entergy also leads on ads (none vs shown) and update cadence (every 3 weeks vs every 17 months). Jackson 311's advantage is iOS requirement (12.0 vs 17.0). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Entergy holds the better App Store score, 2.7 against 1.8. That said, the two scores are not equally well evidenced: Entergy has 1.6K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 11% of Entergy's written reviews are positive against 0% of Jackson 311's.
Entergy ships an update every 3 weeks, Jackson 311 every 17 months. The most recent releases landed on October 22, 2026 and October 24, 2026 respectively.
| Parameter | Entergy | Jackson 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (1.6K ratings) — better | 1.8 (6 ratings) |
| Positive reviews | 11.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.6K — better | 6 |
| Update frequency | Every 3 weeks — better | Every 17 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 168 MB | 25 MB |
| Age rating | 12+ | 4+ |
| Developer | Entergy Services, LLC | City of Jackson |
Customer experience
Entergy
Jackson 311
Bugs and requests
Entergy
Reported bugs
4 issues- Login issues
- Blank screens and loading problems
- Inaccurate billing projections
- Payment processing failures
Requested features
4 requests- Improved outage reporting and updates
- Customizable usage alerts
- Ability to view past billing history
- Integration with smart home devices
Jackson 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Entergy
No in-app purchases
Jackson 311
No in-app purchases
Questions
Is Entergy free?
Is Jackson 311 free?
Which has better reviews, Entergy or Jackson 311?
Do Entergy or Jackson 311 have ads?
Which is updated more often, Entergy or Jackson 311?
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