Site24x7 vs MOBILESOC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Site24x7
Monitor IT infrastructure and applications from your mobile device. Get real-time alerts, analyze performance issues, and manage incidents with AI-powered insights. Track over 600 technologies from a single console.
- AI-powered observability
- Real-time performance monitoring
- Incident troubleshooting
- Customizable notifications
- Root cause analysis reports
- SLA management
- NOC View
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About the Site24x7 iOS app ManageEngine Site24x7 is an AI-powered observability platform for DevOps and IT operations. The cloud-based platform’s broad capabilities help you troubleshoot application performance issues and investigate incidents related to websites, servers, networks, and cloud resources in real time. Users can track real-time metrics for over 600 technologies using visual charts and dashboards while on the go—all from a single console. How the Site24x7 iOS app can help Based on your user profile, you can receive instant notifications, add comments, analyze the root causes of incidents, track the KPIs of monitored resources, announce scheduled maintenance for known alerts, and authorize remedial actions—all through the mobile app. The Site24x7 iOS app provides availability and performance reports for all monitored resources along with root cause analysis (RCA), service-level agreement (SLA), and downtime reports. Get outage histories and performance reports for your monitors. Manage multiple accounts across domains and track your system health using widgets like Alarms and Status. Alarm shortcuts help you access the app directly from the app widget. Quickly assign technicians for faster resolution and create shortcuts to monitor multiple alarms with ease. The app supports both light and dark themes for a personalized experience. Keep a close watch on every monitor’s status in real time with the NOC View. Use the Site24x7 iOS app to: Troubleshoot issues instantly * Get instant notifications about performance issues and resolve them with IT automation. Customize status notifications and instantly test alerts using the Test Alert feature. * View monitor statuses (Up, Down, Trouble, or Critical) and RCA reports on downtime. * Get outage and performance reports for monitors with detailed breakdowns. * Detect anomalies in IT performance with the Anomaly Dashboard. * Access MSP or BU dashboards for customer-specific availability insights. * Use the NOC View to check the statuses of monitors in selected groups. * Manage SLAs efficiently with scheduled maintenance and SLA tracking. * Add monitors and perform administrative actions from the Admin tab. * Perform actions like opening alarms, assigning technicians, and accessing reports via AppIntent. Monitor & manage with ease * Log in with multiple accounts to manage all data centers (DCs) effortlessly. * Monitor domains and track your server performance using over 80 metrics. * Set time zones for seamless monitoring and location-based availability views. * Collaborate on resource updates with incident chats * DC-based availability tracking for individual accounts. Personalize your experience * Use status widgets on the home and lock screens for quick monitor access via the control widget. * Enjoy a refreshed interface with light and dark themes. About Site24x7 Site24x7 provides AI-powered, full-stack monitoring specifically designed for DevOps and IT operations. It collects telemetry data from various sources, including servers, containers, networks, cloud environments, databases, and applications, to offer comprehensive observability. Additionally, Site24x7 tracks end-user experiences through both synthetic and real user monitoring capabilities. These features enable DevOps and IT teams to troubleshoot and resolve application downtime, performance issues, and infrastructure challenges, ultimately helping them manage digital user experiences more effectively. Site24x7 offers a wide range of performance monitoring features for your technology stacks, including the following: * Website monitoring * Server monitoring * APM * Network monitoring * AWS, Azure, and GCP monitoring * Hybrid, private, and public cloud monitoring * Container monitoring For any assistance, please get in touch with support@site24x7.com. Privacy Policy: https://www.site24x7.com/privacypolicy.html Terms of Service: https://www.site24x7.com/terms.html
MOBILESOC
This app provides security teams with real-time incident alerting, secure communication, and on-the-go connectivity. It offers unparalleled visibility for effective incident management and enables swift containment of infected devices. The app also delivers actionable insights through analytics and performance tracking.
- Real-time incident alerting
- Secure communication
- On-the-go connectivity
- Incident management
- Device containment
- Actionable analytics
- Team performance tracking
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Critical Start MobileSOC® has revolutionized incident handling, secure communication, and on-the-go connectivity for security teams. MobileSOC empowers customers with unparalleled visibility, enabling effective incident management, secure communication, and seamless connectivity. Its real-time incident alerting capabilities ensure immediate alerts on mobile devices, facilitating timely awareness and proactive decision-making. MobileSOC also enables the swift containment of infected devices, safeguarding your environment. Additionally, MobileSOC provides valuable actionable insights through analytics, leveraging risk and operational metrics to identify trends and areas for improvement. Track team performance, optimize resources, evaluate detection coverage based on the MITRE ATT&CK® Framework, assess critical systems, and confidently demonstrate the value of your MDR service by aligning business outcomes to security spending.
Screenshots
Verdict
The clearest difference is review sentiment: MOBILESOC at 100% against Site24x7's 24%. MOBILESOC also leads on rating (4.9 vs 4.3) and monetization model (free vs freemium). Site24x7's advantage is ratings volume (145 vs 15). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MOBILESOC holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: Site24x7 has 145 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 24% of Site24x7's written reviews are positive against 100% of MOBILESOC's.
Site24x7 ships an update every 4 weeks, MOBILESOC every 6 weeks. The most recent releases landed on November 3, 2026 and November 6, 2026 respectively.
| Parameter | Site24x7 | MOBILESOC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (145 ratings) | 4.9 (15 ratings) — better |
| Positive reviews | 23.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 145 — better | 15 |
| Update frequency | Every 4 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, Apple TV — better | iPhone, iPad |
| Requires iOS | 17.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 112 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | Critical Start, Inc. |
Customer experience
Site24x7
MOBILESOC
Bugs and requests
Site24x7
Reported bugs
16 issues- Crashing immediately after last update (Nov 2022)
- App blows up (crashes) upon launch on iOS 15.7
- Doesn't work with iOS 14 - app loads then quits
- Last update broke login
- Force login every time app is opened
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- IOS home screen widget no longer works ('authorization failed')
- Push still broken
- Red dot showing while there are no alarms
- App won't open after signing up and verifying
- Hangs all the time, page will not load to read alerts
- Unreliable, not detecting actual outages
- NOC view not updating
- Doesn't stay logged in
- Contact support doesn't work
- Partial download, app stuck and cannot update or delete
- Sites keep disappearing
Requested features
5 requests- Dark theme option
- More configuration options from the app
- Ability to suspend alarms from the app
- Configurable push alerts with thresholds/rules
- Improved alert notification handling
MOBILESOC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Site24x7
No in-app purchases
MOBILESOC
No in-app purchases









